UNLEARN Let Go of Past Success to Achieve Extraordinary Results @barryoreilly @execcamp #unlearn #leanenterprise bit.ly/unlearnbook 1
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BARRY O’REILLY 3 having fought successively against all peoples, they always gave up their own practices as soon as they found better ones. . Baron de Montesquieu Considerations on the Causes of the Greatness of the Romans and Their Decline (1734)
BARRY O’REILLY LEARNING ORGANIZATIONS 4 • Today’s problems come from yesterday’s “solutions.” • The harder you push, the harder the system pushes back. • Behavior grows better before it grows worse. • The easy way out usually leads back in • The cure can be worse than the disease. • Faster is slower. • Cause and effect are not closely related in time and space. • Small changes can produce big results—but the areas of highest leverage are often the least obvious. • You can have your cake and eat it too—but not at once. • Dividing an elephant in half does not produce two small elephants. • There is no blame. Peter Senge, The Fifth Discipline: The Art and Practice of the Learning Organization (1990)
BARRY O’REILLY 5 Knowledge grows, and simultaneously it becomes obsolete as reality changes. Understanding involves both learning new knowledge and discarding obsolete and misleading knowledge. Bo Hedberg How organizations learn and unlearn, Handbook of organizational design, Vol. 1. Oxford: Oxford University Press (1981)
BARRY O’REILLY WORLD MOST VALUABLE COMPANIES 6 1998 2008 2018 Microsoft Exxon Apple General Electric General Electric Amazon Exxon Microsoft Microsoft Shell AT&T Alphabet Merck Procter and Gamble Facebook
BARRY O’REILLY 7 Disruption does not actually apply to organizations. The truth is it applies to individuals @barryoreilly Unlearn: Let Go of Past Success to Achieve Extraordinary Results
BARRY O’REILLY 8 Unlearning is… the conscious act of letting go of outdated information and actively engaging in taking in new information to inform effective decision making and action. @barryoreilly Unlearn: Let Go of Past Success to Achieve Extraordinary Results
BARRY O’REILLY CYCLE OF UNLEARNING 9 Barry O’Reilly, Unlearn bit.ly/unlearnbook
BARRY O’REILLY 10 I want YOU (NOT ME) to transform https://upload.wikimedia.org/wikipedia/commons/f/f3/Uncle_Sam_(pointing_finger).jpg
ExecCamp Break The Model. Reinvent The Business ExecCamp http://www.execcamp.com
BARRY O’REILLY HOW DOES IT WORK? 12 😈 + 💪 ExecCamp http://www.execcamp.com
BARRY O’REILLY CHARACTERISTICS YOU MUST CULTIVATE TO UNLEARN 13 • Curiosity • Courage • Commitment • Comfort with being uncomfortable • Create safety to succeed Barry O’Reilly, Unlearn bit.ly/unlearnbook
UNLEARN LEADERSHIP MINDSET “The challenge we have in this company is that we just need to change the leadership mindset” - every executive team ever! 14
BARRY O’REILLY 15 $365 Billion invested in executive development each year 1 in 4 say training was critical to business outcomes HBR, Why Leadership Training Fails https://hbr.org/2016/10/why-leadership-training-fails-and-what-to-do-about-it
BARRY O’REILLY UNLEARNING LEADERSHIP MINDSET 16 Unlearn by Barry O’Reilly, bit.ly/unlearnbook
BARRY O’REILLY INTERNATIONAL AIRLINES GROUP 17 • The parent company of Aer Lingus, British Airways, Iberia, LEVEL, Vueling, Avios Group Limited, and IAG Cargo. • The sixth largest airline in the world, based on revenue of €22.9 billion in 2017. • 63,000 employees, 547 aircraft, and carries some 105 million passengers each year. Unlearn by Barry O’Reilly, bit.ly/unlearnbook
BARRY O’REILLY Dumb customer… Awesome! It sucks Get me another one… How can I make it And another… better? 18 What do you And another… It still think of my Wait.. maybe it does suck? sucks amazing idea? What do you It sucks think of this idea? CxO Customer CxO Customer CxO Customer Unlearn Zone Relearn until Breakthrough Extraordinary Results
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BARRY O’REILLY 21 Part of unlearning is not getting stuck doing only what worked in the past. When 97 percent of people think you should just go back to doing what you've been doing, or resist the change that you are trying to make, you know you’re on to something, and that’s where the breakthrough journey begins... Stephen Scott Chief Digital O ffi cer at IAG’s AVIOS Group Limited
UNLEARN KNOWING IT ALL “I like to listen. I have learned a great deal from listening carefully. Most people never listen” Ernest Hemingway 22
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BARRY O’REILLY 26 UNLEARNING IS NOT A ONE TIME EVENT ———— IT’S CONTINUOUS
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UNLEARN MISTAKES “Failure is the key to success; each mistake teaches us something” Morihei Ueshiba 28
BARRY O’REILLY 29 NASA Gallery https://www.nasa.gov/multimedia/imagegallery/index.html
BARRY O’REILLY 30 NASA was great at learning, but we usually had to fail really big before it became important enough for us to unlearn and then move forward Edward J Ho ff man, PhD, Former, NASA Chief Knowledge O ffi cer
BARRY O’REILLY SURVIVAL ANXIETY vs LEARNING ANXIETY 31 SURVIVAL ANXIETY LEARNING ANXIETY Edgar Schein, Organization Culture and Leadership
BARRY O’REILLY THE PYRAMID OF ADVANTAGE OR CATASTROPHE 32 Ed Hoffman and Barry O’Reilly, bit.ly/unlearnbook
BARRY O’REILLY GOOGLE ARISTOTLE PROJECT 33 Leading indicator for high performance teams was not how smart you are but how safe the team feel with one another Project Aristotle https://rework.withgoogle.com/print/guides/5721312655835136/
BARRY O’REILLY THE PYRAMID OF ADVANTAGE OR CATASTROPHE 34 Ed Hoffman and Barry O’Reilly, bit.ly/unlearnbook
BARRY O’REILLY 35 The best way I know is for us to share our stories —not in PowerPoint—but personally We strive for a culture of speaking up with concerns, and a culture of leaders who stay curious Robert Lightfoot, former NASA Acting Administrator
HOW YOU CAN THINK BIG AND START SMALL TO UNLEARN TODAY “You can’t go back and change the beginning, but you can start where you are and change the ending” C. S. Lewis 36
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BARRY O’REILLY 38 THINK BIG START SMALL COURAGE OVER COMFORT SCALE SAFETY @barryoreilly Unlearn: Let Go of Past Success to Achieve Extraordinary Results
BARRY O’REILLY CURIOUS TO UNLEARN MORE? 39 In order to succeed, it's critical for everyone from executives to entrepreneurs to know how to let go of behavior and methods that have helped them achieve in the past but are now limiting. UNLEARN explains how to enter into a continuous cycle of replacing old ideas and models with new ones in order to adapt in an ever-changing world. Founded on clear principles and filled with stories from the field, it advocates for courage over comfort not just now, but in whatever circumstances the future offers up. — Eric Ries, founder LTSE and author of "The Startup Way” and “The Lean Startup” Go to: http://bit.ly/unlearnbook
THANK YOU Barry O’Reilly Business Advisor, Entrepreneur, Faculty Singularity University and Author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results barry@barryoreilly.com @barryoreilly Join https://www.unlearn.online/newsletter-signup for slides, promos for Unlearn, Lean Enterprise and more
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