MONASH BUSINESS SCHOOL Unconscious Bias – How we deal with others without knowing it Martijn van der Kamp – martijn.vanderkamp@monash.edu 17 August, 2017
MONASH Murmurations BUSINESS 2 SCHOOL Artist: Alain Delorme
If the world were a 100 people… MONASH 3 BUSINESS SCHOOL
Diversity characteristics MONASH 4 BUSINESS SCHOOL
Australian Values Respect for the freedom & dignity of the individual; Freedom of religion; Commitment to the rule of law; Parliamentary democracy; Equality of men & women; A spirit of egalitarianism that embraces mutual respect, tolerance, fair play & compassion for those in need & pursuit of the public good; Equality of opportunity for individuals, regardless of their race, religion or ethnic background. Australian Values Statement, Form 1281, Australian Gov. Dept. of Immigration & Border Protection 2014 MONASH 5 BUSINESS SCHOOL
ARE YOU BIASED? https://commons.wikimedia.org/wiki/File:Uncle_Sam_(pointing_finger).jpg https://commons.wikimedia.org/wiki/File:Uncle_Sam_(pointing_finger).jpg MONASH 6 BUSINESS SCHOOL https://commons.wikimedia.org/wiki/File:Uncle_Sam_(pointing_finger).jpg
BUSINESS MONASH SCHOOL 7 Reflection…
Go Daddy internet hosting Superbowl ad – Bar Refaeli and Jesse Heiman BUSINESS MONASH SCHOOL 8
BUSINESS MONASH SCHOOL 9
BUSINESS MONASH SCHOOL 10
AA AA Jack Ma, CEO Alibaba (centre) AA AA AAAA Arundhati Bhattacharya, CEO State Bank of India MONASH BUSINESS Yassmin Abdel-Magied, Mechanical Engineer SCHOOL 1
A bat and ball cost a dollar and ten cents. The bat costs a dollar more than the ball. How much does the ball cost? (Kahneman & Frederick, 2002) MONASH 12 BUSINESS SCHOOL
In a lake, there is a patch of lily pads. Every day, the patch doubles in size. If it takes 48 days for the patch to cover the entire lake, how long would it take for the patch to cover half of the lake? MONASH 13 BUSINESS SCHOOL
A son and his father are in a car accident. The father dies and the son is taken to the hospital. The surgeon in the emergency room looks at the boy and says “I cannot operate this boy is my son”. How can this be? MONASH 14 BUSINESS SCHOOL
Unconsious Bias Thought patterns; mental shortcuts When our brains make quick assumptions, judgments or assessments of people or situations without us realising it. Influenced by our backgrounds, experiences, as well as social and cultural norms. MONASH 15 BUSINESS SCHOOL
BUSINESS 1 6 MONASH SCHOOL MERIT
MONASH • Boston Symphony Orchestra 1891 BUSINESS SCHOOL 1 7
MONASH • Boston Symphony Orchestra 2008 BUSINESS SCHOOL 1 8
Simon Cook Susan Campbell _____________________ _____________________ ______________________ ______________________ _____________________ _____________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ ______________________ MONASH BUSINESS SCHOOL 1 9
Jennifer vs. John MONASH BUSINESS SCHOOL 2 0
Heidi vs. Howard Heidi Roizen, Executive, Venture Capitalist and Entrepreneur MONASH BUSINESS SCHOOL 2 1
Gender: The Double Blind Men: ASSERTIVE Women: AGGRESSIVE Men: CONFIDENT Women: RUDE Men: PASSIONATE Women: CONTROL FREAKS Men: EMPATHETIC Women: EMOTIONAL MONASH 22 BUSINESS SCHOOL
Gender Roles: Expected Attributes AGENTIC COMMUNAL Assertive Affectionate Helpful Controlling Kind, sympathetic Confident Sensitive Ambitious Nurturing Forceful Gentle Independent Humble Daring Supportive Competitive MONASH 23 BUSINESS SCHOOL
The Glass Ceiling Human Capital • Education • Opt‐out for mommy track • Work experience/career interruptions • Developmental opportunities • Less support for family responsibilities Gender Differences • Style & effectiveness Prejudice • Commitment & motivation • Gender stereotypes • Genetics – Just different • Biased evaluations • Self promotion • UNCONSCIOUS BIAS • Negotiation • Left out of Male networks • Less informal mentoring (Northouse, 2007) MONASH BUSINESS SCHOOL
Gender: The Glass Ceiling 2015 54.0% 64.6% 86.5% 46.0% 35.4% 13.5% Workforce Managers CEO’s 88% 96.5% 91.8% 12% 3.5% 9.2% CEO’s Board Directors Executive Managers ASX 200 ASX 200 ASX 200 MONASH BUSINESS SCHOOL
BUSINESS MONASH SCHOOL
2015 Australian Workplace Statistics New statistics reveal little to no change over the past 10 years in female representation in leadership: Full time working women earn 17.5% LESS than men Female graduate salaries are 90% those of males 39% of women aged 25-29 have a bachelor degree compared to 32% men 5.1% women aged 25-64 have a postgraduate degree compared to 4.9% men Australia has the lowest % of women in the most senior positions out of NZ, UK, Canada, US & South Africa MONASH 27 BUSINESS SCHOOL
• Only 3.5% of ASX200 companies have female CEOs, making it one of the lowest rates in the Western world, behind Hong Kong, Thailand and China. It's a figure that's barely moved in a decade, despite women now accounting for more than 45% of MBA graduates. • (Leith Mitchell, 2013) MONASH BUSINESS SCHOOL
BUSINESS MONASH SCHOOL The Bamboo Ceiling
The Bamboo Ceiling % Additional Resumes to Land an Interview for an Entry Level Job in Australia 68% 64% 60 40 20 12% 0 Ango‐Saxon Italian Middle Chinese Eastern MONASH (Booth, Leigh & Vargonova, 2012) BUSINESS SCHOOL
Justin: Backward Bicycle MONASH 31 BUSINESS SCHOOL
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