UCCN/UIC Presenters: Robert Manrique-LCSW & María Flores-Quality Specialist.
Locations Austin-4754 W Madison (Jim Hayes-LCSW- *will start in January/February) Englewood-1606 W. 63 rd Street (Jim Hayes-LCSW) FCID- 1801 W. Taylor St. – Suite #3 (Sharon Steckler-LCSW & Jim Hayes-LCSW) Humboldt Park- 1612 N. Kedzie (Robert Manrique- LCSW) New Age Services Corp. -1330 S. Kostner Ave. (Jim Hayes-LCSW) Uptown Clinic- 845 W. Wilson- (Tuesday: Robert Manrique- LCSW; Thursday: Sharon Steckler-LCSW) Telephone: 312-996-8067
Mental Health Referral Form Rationale for project: Historically UCCN has only offered mental health services to individuals who are HIV+ and are receiving medical care services at our clinics. As of December 1 st , 2017, UCCN opened up its mental health services to individuals who are NOT receiving medical care at UCCN. Therefore, we are streamlining the process to differentiate between the two groups.
Mental Health Referral Form Information on each improvement cycle: We informed our staff about the referral process during our administration meetings. We informed our community collaborators of these new services. We created a new Mental Health referral form.
Mental Health Referral Form
Mental Health Referral Form Conclusions: UCCN implemented its new referral process on December 1 st , 2017. As of now, we have no new referrals. Challenges: This is the first time UCCN accepts outside referrals. Clients and organizations may not be aware of our services since it’s been only a month since these new services were first offered. Our lack of referrals may have been strongly impacted by the inclement weather and the holiday office closure period the last several weeks of December.
Mental Health Referral Form Improvements: Marketing/Word of mouth/electronic communication Continue to remind staff and our collaborators (case managers, doctors and medical staff, etc.) about our services and simplified referral process.
Mental Health Referral Form Referral process for someone who is not linked to the UCCM medical team: Completed referral form Attached proof of HIV within the last 6 months Appointment are made for the following clinics: Tuesdays at Uptown Clinic-845 W. Wilson- 9:00-1:00 PM Thursdays at Northwest Side Clinic- 1612 N. Kedzie-9:00 AM-1:00 PM Referrals should be faxed to Program Director, Leticia Sustaita. For additional questions please contact Leticia at 312-996-8067
Robert Manrique 312-519-7518 rmanriqu@uic.edu Maria Flores 312-996-9104 mflore9@uic.edu
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