Transits Future Workforce: Moderator: Ferdinand Risco Speakers: Dr. - PowerPoint PPT Presentation

Transit’s Future Workforce: Moderator: Ferdinand Risco Speakers: Dr. Pamela Christian , Director E3 Initiative/Human Capital • Development, Los Angeles County Metropolitan Transit Authority, Los Angeles, CA Stephanie Einarson , Lean and Change Management Administrator, • Pierce Transit, Lakewood, WA Kelli O’Leary, Assistant Vice President of Engagement, Jacksonville • Transportation Authority, Jacksonville, FL

LA Metro E3 Youth Initiative Dr. Pamela Christian Director E3 Initiative/Human Capital Development Los Angeles County Metropolitan Transit Authority Los Angeles, CA

Mission: LA Metro E3 Youth Prepare Los Angeles County youth for career and college In Initiative pathways in the global transportation industry by teaching them transferrable STEAM industry skills.

• Centerpiece: SEED LA • Student Engagement • Teacher Professional LA Metro E3 Youth Initiative Development

SEED LOS ANGELES Vermont-Manchester Boarding School Site

LA Metro E3 Youth Initiative • Student Engagement o Metro Youth Career Experience o Office of Probation Education Services • Teacher Professional Development o Educator Exchange & Tours o Teacher Externship

LA Metro E3 Youth Initiative Dr. Pamela Christian Director E3 Initiative/Human Capital Development Los Angeles County Metropolitan Transit Authority Los Angeles, CA

Building Blocks of Excellence “Improving the Employee Experience” Samantha Einarson Lean and Change Management Administrator Pierce Transit Lakewood, WA

Key Presentation Take-Aways • History of Performance Management at Pierce Transit • Improvements and their impact • Future Plans

The Past- The Dark Ages • Cadence • Format • Duplicative goals • Frustration • “Check the box”

The Present- Making Change • Digital • Transparent • Strategic Priority Alignment • Goal Setting • Total Package

The Future- Innovation • Looking at the model • Frequency • Competencies • Job-based evaluations • Total Rewards • Visual Management

Building Blocks of Excellence “Improving the Employee Experience” Samantha Einarson Lean and Change Management Administrator Pierce Transit Lakewood, WA

CNG Strategy/Overview CNG Strategy/Overview JACKSONVILLE TRANSPORTATION Transit's Future Workforce: AUTHORITY New Practices, Partners, and Innovations Kelli O’Leary, Assistant Vice President of Engagement 1 4

LOOKING BACK : Biggest improvement to life in past 50 years Header – Calibri 44 (one line only) CNG Strategy/Overview CNG Strategy/Overview Percentage of U.S. adults who said the biggest improvements to life in America over the past 50 years was related to… Chart Title Quality of Life Economy Civil/Equal Rights Medical/Health Technology 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 15 Source: Pew Research Center

Workforce Development CNG Strategy/Overview CNG Strategy/Overview 16

Innovation CNG Strategy/Overview CNG Strategy/Overview 17

Workforce Development CNG Strategy/Overview CNG Strategy/Overview 18

JTA University CNG Strategy/Overview CNG Strategy/Overview 19

Internships CNG Strategy/Overview CNG Strategy/Overview 20

Business Intelligence CNG Strategy/Overview CNG Strategy/Overview 21

CNG Strategy/Overview CNG Strategy/Overview JACKSONVILLE TRANSPORTATION Transit's Future Workforce: AUTHORITY New Practices, Partners, and Innovations Kelli O’Leary, Assistant Vice President of Engagement 2 2

Transit’s Future Workforce: CNG Strategy/Overview Moderator: Ferdinand Risco Speakers: Dr. Pamela Christian , Director E3 Initiative/Human Capital • Development, Los Angeles County Metropolitan Transit Authority, Los Angeles, CA Stephanie Einarson , Lean and Change Management Administrator, • Pierce Transit, Lakewood, WA Kelli O’Leary, Assistant Vice President of Engagement, Jacksonville • Transportation Authority, Jacksonville, FL