Transform Your Business IT as s a Servi vice ce Wel elcome come to Synapse apse 360
Agenda 11 July 2019 10:45 Welcome & Introduction Steve Douglas, Sales Director, Synapse 360 10:55 Hybrid Cloud Services Overview Resilient & Integrated Cloud Services Jack Eales, Technical Architect, Synapse 360 11:05 Synapse 360 Managed Cloud Platform Predictable, Proven & Fully Managed Peter Faragher, Service Owner, Synapse 360
Agenda 11 July 2019 11:25 Break S NACK , S OCIALISE , M EET 11:45 The Changing Face of Data Protection C HRIS M ILLINGTON , D ELL T ECHNOLOGIES 12:10 Expert Panel & Questions 12:30 Close & Buffet Lunch H OSTED BY M ATT J AMES , H EAD OF IOM S ALES & S TEVE F ERRARIO IOM S ALES
Syna naps pse360 e360 – Defined by our Customer’s Stories Complete solution including hardware, software and support services “S YNAPSE 360 HAS TAKEN “F ORESIGHT IS A GREAT NAME FOR THE SERVICE . THE TIME TO UNDERSTAND “T HE RESULT IS THAT OUR “W E PUT OUR TRUST IN T HE PROACTIVE NATURE OUR COMPANY AND OUR IT JUST WORKS , IT IS S YNAPSE 360 AND THEY CULTURE , WE SEE THE RELIABLE , STABLE , AND WITH HAS MEANT THAT THERE HAVE HELPED PROTECT OUR S YNAPSE 360 TEAM AS AN HASN ’ T BEEN ANY ALL THE PERFORMANCE TENANTS AND OUR EXTENSION OF OUR IT M&P NEEDS ” DOWNTIME SINCE THEY BUSINESS .” DEPARTMENT .” STARTED SUPPORTING US . T HAT ’ S 0 SECONDS DOWNTIME IN 3 YEARS ”
Company Profile Trusted to provide solutions to 150+ customers including: About Synapse360 Experts since 1999, Manchester since IT Infras astr tructur ucture • 2010, MT Group since 2019 Cloud, Support Services, Private • Dedicated Infrastructure (PDCS), EUC and client, NetSec, Cloud Managed aged Covering the IOM and all of the UK • outside London Servic vices es Why Synapse360? Experts in delivering managed • End User Computing ing services Focussed not only on winning but • maintaining Customers through exceptional Service Proven results and happy customers • Network & Secu curit ity Multi-award winning, reputation led • Truly customer focused • Dell T echnologies Platinum Partner • since 2018
Investing in our People’s Abilities Company Profile About Synapse360 Recognitio gnition Synaps apse e 360 is a D Dell EMC Plati atinu num m partner ner for 2018 8 & 2019, , a three e time e Experts since 1999 • Milesto lestones nes Trusted to provide solutions to 150+ customers including: award d winning ing EMC partner er, , and an award winning ing Cisco Data a Centre e Cloud, Managed Services, • partner ner. . None of this is possib ible le withou hout invest esting ng in qualif ific icat ations: ons: Infrastructure, EUC, NetSec, Manchester and Isle of Man • 2018 Dell EMC C speciali ialisms ms achiev ieved ed in: 2018 Dell EMC C service ices deliver ivery y achie ieved ved: Synapse 360 @ BAFTA Server • London Unity, VNX & VPLEX • Why Synapse? Dell l EMC C Awar wards Storage • XtremIO • Experts in delivering managed Innovation Partner of the Year • • Networking • Isilon • services since 1999 Premier Solution Partner of the Year • Data Protection • Avamar • Customer focussed account Signature Partner • • Converged Infrastructure • Data Domain • management Platinum Partner • Workstation • Networker • End-to-end managed service • Core Client • Recoverpoint • portfolio Cisco co Awar wards Cloud Client Computing • SourceOne • Data Centre Partner of the Year Proven results and happy customers • IT Transformation • • Directors Guarantee for all services • 2018 VMwar ware e specia ialis lisms ms achieved ieved in: Desktop Virtualisation • Multi-award winning technology Server Virtualisation Hybrid Cloud • • • partner Business Continuity Hyper-Converged Infrastructure • • Cloud Provider Management Operations • • Desktop as a Service Network Virtualisation • •
Hybr brid id Clo Cloud ud Se Servi vices es Ov Over ervi view ew Jack Eales, Technical Architect, Synapse 360
Ma Manag naged ed Hybr brid id Clo Cloud ud Se Servi vices es AGILITY PERFORMANCE RESILIENCE Resilient and integrated cloud services P1 Foresig sight Hybrid Cloud Monitor orin ing & Support EXPERT SUPPORT TEAM 24x7x365 RESPONSE MULTI AWARDING Public Cloud Private Cloud UK & IoM DCs WINNING Desktop IOM HQ Disaster Recovery Backup MCR Office FORESIGHT MONITORING END-TO-END CLOUD VISIBILTY Network & Security MONTHLY SERVICE REVIEW ISO:20000 ISO: 27001 DATACENTRES
Sy Syna napse pse 360 360 M Manage naged d Clo Cloud ud Pla latfo form Peter Faragher, Service Owner, Synapse 360
Syna naps pse360 e360 – Managed Cloud Platform Complete solution including hardware, software and support services Datacenter Hardware Enterprise Backup Appliance 100% Dedicated Compute, Flash Storage, 10G Network 100% Dedicated Backup and Archive Enterprise Plus Hypervisor Data Protection Software and infrastructure and application monitoring Backup, Disaster Recovery, Optional Archive & Data Insight Windows Licensing Managed Platform (Cloud) Web & Email Protection Windows Server, SharePoint, SQL, Exchange, Office and Anti-Virus Next Generation Security Optimised Application Delivery Anti-Malware, IPS/DPS, SSL Inspection Dedicated point to including Microsoft Office Point network between Head office and Datacenter * Expert Support Team Tier 3 Datacenter Complete Managed Service including OS and Users With replication to Synapse360 * Dedicated Point to Point network to be provided by MT or your preferred provider
Transition to the Cloud - Success Criteria Full Availability Security Performance Support “Be seen as embracing the best technology and the best partner”
Cloud Solution - Benefits Overview Managed Predictable Feature Rich Engineered Delivered as a fixed monthly cost Enterprise grade functionality Supported by highly skilled experts, Secure & high-performing to secure, protect and optimise not IT generalists
Cloud Solution Example – What’s Included Synapse Cloud IaaS & BaaS Microsoft Applications • • Compute, Storage, Network Windows Server • • Backup Appliance & Software Microsoft RDS & Office • • Enterprise Hypervisor & Monitor Exchange Server • • Next-Gen Firewall, IPS, AMP Office 2016 • • CoLo in T3 Datacentre OS & End User Support • • 24x7 Managed Service Server AV Enhanced App Delivery Core DRaaS • Citrix XenApp • Compute, Storage, Network • Windows Server • Replication Software • Server AV • Enterprise Hypervisor & Monitor • Compute, Storage • Colo in Second Datacentre • Secure Gateway • 24x7 Managed Service • 24x7 Managed Service * 24*7 Support Available at additional cost
End to End – We do it all with you Analyse Prepare Enable Migrate Manage
Customer Experiences Proven solutions with successful outcomes Browne Craine & Co. M&P Legal Aston International “We needed our IT systems to be high performing, reliable “ We are a commercial law practice, not IT experts, so when “The Synapse360 Cloud offered lots of benefits for a business and scalable, however we were finding that as staff numbers Synapse360 introduced their cloud services it was a great fit of our size including access to the latest high performing increased additional standalone pc’s were becoming costly for what we were looking for. ” technology, improved data protection and resilience, greater and as each had their own individual versions of software flexibility and no more capital outlay, just a predictable installed, running updates became problematic. “The result is that our IT just works, it is reliable, stable, and monthly cost.” Said Adrian with all the performance M&P needs. In fact we hardly ever “The change to cloud has been a big step forwards for see Synapse360 now! Whether users are at home, travelling “Most importantly it would free us up to focus on our Browne Craine. We can continue to prioritise our customers or in the office, they get fast, reliable access to the services customers and provide us with a reliable support capability whilst Synapse360 are focussing on keeping our IT running they need, across a range of devices.” even when I was away from the office.” with no errors or outages. If you run a business and want a modern, effective IT solution, speak to Synapse360.”
Br Brea eakout out 10 Min 0 Minut utes es Snack, Socialise, Meet Up Up Nex ext: The Changing Face of Data Protection Chris Millington, Dell Technologies
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