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TRAINING SERVICES Fidentia Innova We are a company specialized in customized training with an office in Barcelona and geographical coverage at national and international level, with partners in Portugal and Italy. Our team is composed


  1. TRAINING SERVICES

  2. Fidentia Innova ▪ We are a company specialized in customized training with an office in Barcelona and geographical coverage at national and international level, with partners in Portugal and Italy. ▪ Our team is composed of "Expert Consultants in each area" with more than 15 years of experience, with the mission of accompanying our Clients in their growth and development process to guarantee their professional success. With our experience and passion we help people to express their maximum potential . ▪ Consultants who provide training in several languages: English, Italian, German, French. ▪ We work in accordance with the following values: ✓ Commitment to results : our goal is your success. ✓ Customer orientation: committed to the development of long-term relationships based on honesty, respect and trust, giving personalized services. ✓ Pro-action and innovation: your needs are what drives our ideas, giving innovative solutions. ✓ Flexibility and agility : responding to your needs in an agile and efficient way. ✓ Quality Service: providing the most appropriate solutions to each organization.

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 Commercial Competences and Marketing Leadership and Leadership Competences ▪ Neuroleadership ▪ Neuromarketing ▪ Essential of Management ▪ Neurosales ▪ Unlock Your Potential: Leadership ▪ Gamification in Marketing: Techniques for customer loyalty. ▪ Transformational Leadership ▪ Marketing experience ▪ The Emotionally Intelligent Leader ▪ Strategic marketing applied ▪ Leaders who inspire their teams ▪ Impacts and influences sales ▪ Management of high performance teams ▪ Motivation and intelligent optimism workshop on sales ▪ Change management ▪ Promote creativity in sales ▪ Efficient meeting management: SCRUM ▪ Latest psychological selling techniques ▪ Intelligent and constructive management of conflict in ▪ Give added value to the sale teams ▪ Enhance sales in times of crisis ▪ Coaching for managers ▪ My sales style: how to adapt your argument to each DISC profile ▪ Efficient time management in Commercial Teams Personal Competences: ▪ Excellence in Customer Service ▪ Personal Leadership ▪ Mystery Shopping + Personalized customer service model ▪ Keys to efficiency and professional efficiency ▪ Coaching applied to commercial teams ▪ Neurodidactics: training of trainers ▪ How to negotiate in difficult contexts ▪ Succeed and be happy! How to achieve the objectives and ▪ How to boost creativity in sales enjoy it ▪ How to boost your salesperson skills ▪ Stress management through Mindfulness ▪ How to arrange successful business visits ▪ Generating positive emotional states ▪ Finance for non-financial: Commercial ▪ A walk through emotions (theatrical techniques) ▪ Develop emotional intelligence ▪ How to enhance creativity ▪ Do you speak or communicate? Keys to effective communication ▪ Public speaking. Efficient presentations ▪ Speech: "Silence, ... is spoken" - with theatrical techniques ▪ The importance of the image in the company ▪ Techniques to persuade more effectively ▪ Convince with Storytelling

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 Economic-Financial Competencies: • Finance for non-financials through a game Cost accounting • Teambuilding: Balance analysis • ▪ Leadership and Cohesion of teams with horses • Budget preparation and monitoring ▪ Room Scape • Financial planning ▪ One Rocking Day • Financial strategy ▪ Music Experience ▪ Managing emotions through painting Financial Excel • ▪ Team Stories: tell and live a new Team story Management control • ▪ A film team! • Effective payment management ▪ Play "The Journey of Peter Pan" ▪ Equipment cohesion activities on the ground Project and Purchasing Management ▪ Cooking ▪ Those crazy puppies ▪ Project Management with Legos ▪ Cocktel Team ▪ Serious Play ▪ Wine tasting ▪ Management of efficient purchases ▪ Mindfulness and meditation ▪ Reinvent purchasing management to be more competitive ▪ LIPDUB ▪ Efficient management of the supplier base ▪ The competitive management of the purchasing portfolio: Category Management ▪ How to capture the innovation and the added value of suppliers ▪ Update on techniques and methods of negotiation with suppliers For more information do not hesitate to contact us, we will be happy to help you! 675042988 maricarmen@fidentiainnova.com

  5. Mª Carmen Castillejos 
 maricarmen@fidentiainnova.com 675042988 www.fidentiainnova.com

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