City of Toronto Parks & Trails Wayfjnding Strategy Phase Two Toronto Parks & Trails Digital Wayfjnding Strategy Stakeholder Workshop & Discussion #1 Wednesday January 28, 2015 City of Toronto Parks & Trails 1 Wayfjnding Strategy Phase Two, Stakeholder Workshop
1 Welcome City of Toronto Parks & Trails 2 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Welcome, Agenda, Team, and Overview Agenda 1 Welcome, Agenda, Team, and Overview 2 Phase Two of the Parks & Trails Wayfjnding Strategy 3 Discussion and group tasks The current use of technology Understanding how you use the Parks & Trails Service content and its users 4 Wrap up City of Toronto Parks & Trails 3 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Welcome, Agenda Review, Introductjons, and Overview Today’s Event What’s this session about? Why are we here? What’s the aim? We’ve brought you This is our opportunity to Through a series of together to share collaborate with a wide creatjve tasks, you will informatjon about the community of people provide your ideas and current state of the project involved with or afgected inputs into the pilot project as well as to hear any by this pilot project. which will inform the digital concerns or ideas you may component of the Parks & have about wayfjnding Trails wayfjnding system. signs in Toronto’s Parks & Trails, building on the work from Phase One of the project. City of Toronto Parks & Trails 4 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Welcome, Agenda Review, and Introductjons Consultatjon tjmeline • Three consultatjon interactjons across the Detailed Design Phase (Stage 1A) • Three consultatjon interactjons across Digital Wayfjnding Concept Development Phase (Stage 1B) • Stakeholder Group (Meetjng twice) • Advisory Commituee (Meetjng three tjmes) • Digital Wayfjnding working group (Meetjng twice) • PFR Community Disability Steering Commituee (Meetjng fjve tjmes) • All events will be documented and feedback made available and shared amongst atuendees City of Toronto Parks & Trails 5 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Welcome, Agenda Review, and Introductjons Consultatjon tjmeline - Diagram 2015 2016 Feb Mar Apr May Sep Jan Stage 1A Detailed Design (Wayfjnding) Type: Type: Type: Creatjve workshop Presentatjon & workshop Presentatjon Goals: Goals: Goals: Establish aspiratjons for the Review of initjal concept Present developed design Phase Two pilot system design routes directjon Outcome: Outcome: Outcome: Learning to feed into Directjon to proceed into Buy in and agreement to concept design stage developed design directjon proceed into detailed design Stage 1B Digital Wayfjnding Concept Development Groups combined into one event Type: Type: Presentatjon Introductjon &workshop Goals: Goals: Present developed digital Establish aspiratjons for the digital component strategy Outcome: Outcome: Buy in and agreement to Gather views and thoughts implement on these technologies Stage 3 Post Evaluatjon Design guidelines Key: Stakeholder Group Advisory Commituee Digital Wayfjnding working group PFR Community Disability Steering Commituee Event linked City of Toronto Parks & Trails 6 Wayfjnding Strategy Phase Two, Stakeholder Workshop
2 Phase Two of the Parks & Trails Wayfjnding Strategy City of Toronto Parks & Trails 7 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Project Scope Following completjon of the Toronto Parks & Trails Wayfjnding Strategy in August 2014, the City is proceeding with Phase Two – pilot implementatjon. Phase Two includes consultatjon with stakeholders, detailed graphic and product design, and implementatjon in the Lower Don Pilot Area. Phase Two implementatjon is expected to be complete in fall 2016. The City recently completed its pre evaluatjon and will undertake a post-evaluatjon of the pilot afuer this date. City of Toronto Parks & Trails 8 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Project tjmescales overview • Detailed Design Phase (Stage 1A) and Digital Wayfjnding Concept Development Phase (Stage 1B) to run in paralle l • Stage 1A and 1B to run between January and May 2015 • Output of Stage 1 will be a tender specifjcatjon to allow the city to assess and appoint a suitable signage manufacturers • Manufacturing of pilot late 2015 detailed tjmescales TBC • Installatjon of the pilot wayfjnding system will be late 2016 • Pilot analysis to take place from September 2016 City of Toronto Parks & Trails 9 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Project tjmescales - Diagram 2015 2016 Jan Feb Mar Apr May xxx Sep Oct Nov Dec Jan Feb Mar Apr xMay Jun xxx Sep Oct Stage 1A 21 Weeks Detailed Design Stage 1B 8 Weeks (not contjnuos) Digital Wayfjnding Concept Development Stage 2 39 Weeks TBC Pilot Implementatjon and Contract Administratjon 10 Weeks TBC Artworking (TBC by manufacturer) Tender period 8 weeks TBC PQQ, Bid productjon and issue, tender response, evaluatjon and appointment Fabricatjon 16 Weeks TBC (TBC by manufacturer) Pilot installatjon 8 Weeks TBC (TBC by manufacturer) Stage 3 8 Weeks TBC (TBC with client) Pilot scheme Appoint Pilot scheme Evaluatjon Project start manufacturer fabricatjon installatjon Begins TBC TBC TBC TBC Project end Kay: Stakeholder Group Advisory Commituee City of Toronto Parks & Trails 10 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Key milestones Stage 1A Stage 1B Stage 2 Stage 3 Pilot Evaluatjon Detailed Digital Wayfjnding Pilot Fabricatjon & concept development Implementatjon Design Sep 2015 - Sep 2016 Jan - May 2015 Jan - May 2015 June 2016 City of Toronto Parks & Trails 11 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Strategic Objectjves Phase One established strategic objectjves and wayfjnding consideratjons to inform Phases Two & Three: • Provide consistent identjfjcatjon, orientatjon and navigatjon in and around parks and trails • Encourage visitjng, exploring and appreciatjon of Toronto´s natural assets • Serve all park and trail user types regardless of their abilitjes • Reduce clutuer and redundant infrastructure on parks and trails enhancing the natural environment • Be economically viable and sustainable City of Toronto Parks & Trails 12 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Digital Vision & Service Concept The vision is for a digital wayfjnding service to provide users with route, locatjon and context specifjc informatjon to enable them to explore Toronto’s parks & trails. Service Concept: A digital wayfjnding service to provide users with route, locatjon and context specifjc informatjon to enable them to explore the Lower Don Valley. The service should be scalable for future city-wide applicatjon. City of Toronto Parks & Trails 13 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Digital Pilot Goals • Test and evaluate the potentjal of current and near future technologies to deliver context specifjc informatjon to park & trail users. • Develop a scalable service/ solutjon that has the potentjal for future roll-out across the city. • Adopt technology and delivery methods appropriate for the local environment and the needs of the target user groups. • Deliver end user informatjon to complement physical signage installed within the pilot area taking advantage of delivery platgorms such as smartphones and wearable technology. City of Toronto Parks & Trails 14 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Wayfjnding Consideratjons • Gettjng there (informatjon from transit, bus, parking etc. • Gateways (how do you know you are there) • Understanding (welcome, context, park functjon/role, park areas) • Moving around , navigatjng the parks (toilets, sport facilitjes) • Actjvitjes (sports, playground, commuter cycling, dog walking) • Interpretatjon (places, views, fmora & fauna, animal life, heritage) • Gettjng away (connectjng back to transit/ other parks) • Statutory and regulatory City of Toronto Parks & Trails 15 Wayfjnding Strategy Phase Two, Stakeholder Workshop
City of Toronto Parks & Trails 16 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two The Gaps Site visits, observatjons and user engagement across the eight case study areas identjfjed fjve fundamental gaps/issues with current parks & trails wayfjnding. • Clutuer and repetjtjon • Informatjon overload / gaps • Accessibility • Content and naming hierarchy • Aturactjveness City of Toronto Parks & Trails 17 Wayfjnding Strategy Phase Two, Stakeholder Workshop
City of Toronto Parks & Trails 18 Wayfjnding Strategy Phase Two, Stakeholder Workshop
Phase Two Stakeholder feedback Broad consensus on the current situatjon and the gaps that the new system will need to address: • Refmect identjty, diversity, uniqueness of place • Too much clutuer, need to consolidate... • Lack of positjve and consistent messaging • Be sustainable and low maintenance • Make wayfjnding accessible and safe • Address confmicts on paths and trails • Prioritjze distance, locatjon, and exits • Need a park & trail informatjon centre City of Toronto Parks & Trails 19 Wayfjnding Strategy Phase Two, Stakeholder Workshop
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