THE NEW WORKPLACE GENERATION Tim Waterton & Robbie Roberts
THE CONCEPT OF DIGITAL TRANSFORMATION IS NOT NEW
CUSTOMER EXPECTATIONS HAVE CHANGED go paperless organize & control docs digitize processes the digital workplace 1998 2005 2013 2018
COSTLY PAPERCHASE 10K 66% 31% 65% Sheets used by average Have initiative in place to Typical target for the Print paper copies to obtain US worker annually reduce paper usage reduction in paper usage signatures or for meetings EPA IDC IDC AIIM
CONTENT CHAOS Organisations Completely reliant 52% 62% use four or more on network file content systems shares AIIM AIIM Badly filed Organizations have 25% 70% documents will a poor content never be located strategy (if at all) GARNTER FORRESTER
MOBILITY MANDATE 60% 31% 22% 57% Employees need to work Employees believe they have Employees have access to Organizations challenged with content on their company support for mobile work with content on by the balance of security mobile devices access to content mobile devices and mobility Gartner AIIM IDC Forrester
2/5 3/4 SECURITY Of workers under 30 not Of those workers say they allowed to use company don’t always obey this DILEMMA devices for 'non-work' company policy AIIM AIIM 63% 46% Employees use their Employees have shared personal file sharing & sensitive documents on their sync accounts at work personal accounts M-Files Gartner
DIGITAL NATIVES 33% 12-24 40% 83% Proportion of the current Average months they Expect to achieve Of digital natives admit to workforce that is digitally wait before seeking out management positions sleeping with their smart native new work challenges within two years phones? Deloitte Deloitte Deloitte Deloitte
I was born in 1992 I'm a digital native HELLO, I'M I've been in marketing for 5 years ROBBIE I'M A MILLENNIAL I've been at M-Files since March 2019
MILLENNIALS HAVE A REPUTATION
THE MILLENNIAL REPUTATION SEEKING DISLOYAL NARCISSISTIC VALIDATION WANTS HIGH IMPATIENT INSTANT MAINTENANCE GRATIFIC ATION
ENTITLEMENT
DOES THE REPUTATION HAVE ANY MERIT?
WELL… YES
GUILTY AS CHARGED I have job hopped I am pursuing my personal aspirations I expect everything to work, immediately I have a healthy disregard for the rules I keep asking 'why are we doing it this way?'
75% OF THE WORKFORCE BY 2025
WHY AM I LIKE THIS?
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same. It should just work.
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same It should just work.
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same It should just work.
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same It should just work.
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same It should just work.
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same It should just work.
TECHNOLOGY EVERYWHERE Digital natives don't know anything other than technology. The expectations for personal life and work are the same It should just work.
THE MILLENNIAL MOTIVATION
To avoid being in a box To have technology as an enabler Freedom to thrive An alignment of personal and business goals WHAT DO To see the value of their contribution DIGITAL NATIVES Systems that work together WANT?
'ENTITLEMENT' IS FOR EVERYONE
YOU ARE ENTITLED TO LOGICAL INFORMATIO SEAMLESS USER N, INSTANTLY INTEGRATIONS EXPERIENCE FLEXIBLE COL L ABOR AT I V E FREEDOM TO WOR K I NG WORKING BE MOBILE E NV I RONME NT
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