HRS HRS Overview Overview Workplace Workplace Issues Issues - PDF document

HRS HRS Overview Overview Workplace Workplace Issues Issues Presented by: Human Resource Services August 2015 Workplace place V Viole olence ce and and Bully llying ing WSU Business U Business Polic Policy and y and Proc Procedure edure (BPPM (BPPM 50.30) 50.30) • WSU U is c is committed to tted to main intain tainin ing g an an en environ vironment free from free from ac acts or th ts or threats of violen reats of violence, in e, includin uding g workplac workplace bullyin e bullying. g. • Applic Applicable to studen able to students, ts, fac faculty lty, staff, visitors, staff, visitors, volunteers an volun eers and all d all oth other person r personnel l wh while on ile on Un University property iversity property or or conduc uctin ting Un University iversity business. siness. • Retaliation Retaliation is proh is prohibited an ibited and d may y form form independent independent grounds for grounds for taking appropriate taking appropriate correc rrective or ive or disc disciplin iplinary ac ary action tion. Workpl rkplace Issues e Issues Workplac Workplac rkplace Bullying rkplace Bullying e Bullying e Bullying • Workplace bullying rkplace bullying refers to refers to repea repeated ed , , unreason un reasonable ac able action tions of s of in individuals dividuals (or (or a a group) group) direc directed ed towards an employee towards an employee (or (or a group a group of of employees), em ployees), wh whic ich in intim timidate, degrade, h date, degrade, humiliate, iliate, or undermine; or or undermine; or whic which h crea eate a risk to te a risk to the health the health or safety or safety of the employee(s). of the employee(s). • Workplac rkplace e bullyin bullying often g often in involves an volves an abuse or abuse or misuse suse of power of power. Bullyin Bullying beh g behavior c vior creates eates feelin feelings gs of defenselessness of d fenselessness and and inju injustic stice in e in the target the target and and underm un dermin ines es an an in individual’ dividual’s s righ right to t to dign dignity ity at at work. work. Page 1

Workpl rkplace Issues e Issues Workplac Workplac rkplace Bullying rkplace Bullying e Bullying e Bullying HRS assists HRS assists and and provides guidance provides guidance to to Employees, Managers Employees, Managers and and Appointing Appointing Authorities. Authorities. Re Reporti rting Inci g Incide dents nts :  Employees ployees are are enc encourage to urage to contac ntact their t their super supervisor visor, manag , manager, Dean/VP Dean/VP  Co Cont ntact HR HRS Workpl rkplace Issues e Issues Sc Scenario 1 Sc Scenario 1 enario 1 enario 1 Workpl rkplace Issues e Issues Sc Sc Scenario Scenario enario 1 enario 1 1 – What 1 – What hat do you do? hat do you do? do you do? do you do? Page 2

Workplace Issue rkplace Issue Bullying Behav Bullying Behavior Bullying Behav Bullying Behavior or or Le Let’s cha s change Ha Hats: Workplace Issue rkplace Issue Bullying Behavior Bullying Behav Bullying Behav Bullying Behavior or or Wha What is often seen in workp is often seen in workplace e ca cases ses where where the co- the co- worker worker is is a a bully or who ha bully or who has bully-like s bully-like behavior; behavior; they they want wa nt to be to be like like other co-workers; other co-workers; they wa they want nt to bel to belong, ng, be be part of part of a te a team, am, pe perf rform orm me meani aningf gful ul work work, etc . . They just Th just ar are g goin ing ab about out it it in in an an in inappr appropr opriate ate an and unprof unpr ofessional way. essional way. Workplace Issue rkplace Issue Bullying Statistic Bullying Statistics Bullying Statistic Bullying Statistics According to Acco rding to Bully in lly in t the e Ivory T y Tower (Leah P. Hollis, ED.D) Bullying a Bu llying and d ha hara rassment a ssment are synonyms. e synonyms. Both Both are e belittling, demea belittling, demeaning trea ing treatmen tment that t that escalates over escalates over time. time. The ta The target is rget is often often left in a left in a position sition where where endu enduring ring the the ba bad d beha behavior vior is is a condition of work. condition of work. Ba Based sed on stu on study y results 45% of results 45% of the women and 55% the women and 55% Af African rican American’s American’s reported be ta rep rted be targets rgets of a a bu bully. lly. In 2011, In 2011, EEOC reported EEOC reported 99, 99,947 complaints 947 complaints (all time high) ; ; 35% 35% were were ba based sed on ra on race; ce; 28% 28% ba based on sed on gender; gender; and d 23. 23.5% age. 5% age. 36% 36% retaliation cases- retaliation cases- for r bring f bring forward rward a a complaint complaint Page 3

Workplace Issue rkplace Issue Inappropr Inappropr appropriat appropriat ate and ate and e and Bully-like e and Bully-like Bully-like Behav Bully-like Behav Behavior Behavior or or Sign(s) Sign(s) to watc to watch h for and for and take ac take action: tion: • Excessive criticism Excessive criticism (appears different standards) (appears different standards) • Belittling a Belittling a per person’s on’s opinion opinion • Keeping Keeping a file of a file of mistakes mistakes or or falsely falsely accu accusing sing • Yelling, insu Yelling, insulting, hu lting, humiliating, or miliating, or u using pr ing profanity ofanity • Socially Socially singling singling ou out • Spreading destructive Spreading destructive gossip and lies gossip and lies  Failing to Failing to stop the spr stop the spread of r ad of rumor mors • Wor Work sabotage (not per sabotage (not perfor orming ming tasks tasks cr crucial ial to to another another's s success) success) • Habit Habit of taking of taking the cr the credit for edit for wor work of other of others • Blocking ability Blocking ability for for tr training, aining, vacation, or vacation, or pr promotion omotion ?? Would most people consider ?? Wou d most people consider the action u the action unacceptable?? acceptable?? Workplace Issue rkplace Issue Bullying and Harassing Bullying and Bullying and Harassing Bullying and Harassing Behav Harassing Behav Behavior Behavior or or Bullyin Bullying g an and Harassin d Harassing Beh Behavior – vior – Is N s Not: t: • Expressi Expressing ng d differences fferences of of opi opinion; n; • Offerin ffering c construc tructive tive feedbac feedback, guidan , guidance, , or advic or advice e about work-related about work-related behavior; behavior; • Reasonable ac Reasonable action taken tion taken by by a a supervisor relating to supervisor relating to the management the manag ment of of an offi an office; ce; • Reasonable ac Reasonable action taken tion taken to to manage an employee’s manage an employee’s perform performance, in e, initiatin itiating correc rrective ive an and/or d/or disc disciplin iplinary ac ary action tion. Workplace Issue rkplace Issue Harm t Harm t to Employee/Depa to Employee/Depa part part rtment/ rtment/ nt/Uni nt/Uni nive nive vers vers rsit rsit ity ity • Employees suffer low morale Employees suffer low morale and and productivity productivity • Shock, anger, Shock, anger, feels frustrated or feels frustrated or helpless helpless • Higher absenteeism Higher absenteeism • Panic or nic or anxiety, anxiety, especially abou especially about t going going to to work work • Higher turnover Higher turnover • Higher employee Higher employee benefit benefit costs costs • Clinical dep Clinical depression ession • Stress disorders Stress disorders • Increased Increased employees out on FMLA employees out on FMLA • Prob Problems lems at home – at home – increased ncreased stress stress Page 4