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The Current Development of E- governance in Taiwan Dr. Wan-Ling Huang Taiwan E-Governance Research Center E-Government Roadmap Current E-Government Program Program Framework Achievements: Public Support Achievements: International


  1. The Current Development of E- governance in Taiwan Dr. Wan-Ling Huang Taiwan E-Governance Research Center

  2. E-Government Roadmap

  3. Current E-Government Program

  4. Program Framework

  5. Achievements: Public Support

  6. Achievements: International Recognition

  7. Achievements: Universal Availability

  8. Achievements: 24 Hour E- Service Hotspots

  9. Achievements: Government Open Data

  10. Achievements: Convenient Services (Easy Tax filing)

  11. Achievements: Convenient Services (Mobile e-government)

  12. Achievements: Convenient Services (iTaiwan free wifi)

  13. Achievements: Convenient Services (Digital life dashboard)

  14. Achievements: Convenient Services (Digital caring)

  15. Achievements: Convenient Services (Free loan of notebook)

  16. Achievements: Convenient Services (Mobile e-service vans)

  17. Achievements: Convenient Services (Home delivery of e- service)

  18. Create a global-leading digital-government Vision Fulfill Develop Provide transparent Objective governance digital economy convenient living Enhance transparency and openness Focusing on living , to build convenient Use digital resources and statute of government data, create diverse and secure digital services through adjustment to assist informatization, public participation channels networking, mobilization and knowledge and smartization of industry, through internet and thus promote smartization of different information. reinvent operation service mode and co-governance between government create new industrial value. and civilian. Core concept Data-driven, public-private collaboration ,citizen-centric 4. Personalization of Digital Services Promotion 3. Intellectualization of Industrial Competitiveness strategy 2. Diversification of Collaborative Governance 1. Digitalization of Information Infrastructure Phase 5 e-government

  19. Open My SaaS / Innovative application Data Data service of government Application system Government information exchange general catalog/Combined application service interface/Web Service Cross-agency cloud data exchange platform PaaS (standard and regulation of data exchange) Labor Health Statistics ……. Land Household DaaS insurance Traffic Finance registration administration insurance Cloud Data Center of Data center of each Data Center Executive Yuan and auxiliary department(cloud) councils Infrastructure GSN Government certificate infrastructure GCA, XCA, MOICA… iTaiwan wireless internet Strategy 1: Digitalization of Information Infrastructure (Hardware)

  20. Environment (manpower training, regulation Application of data science Promote integrated Promote digital performance adaption, technical standard) Promote and & shared analyze government service management administration policy integration support software Data Cross-agency data analysis and visualized Data provision display use Data collection and handling Strategy 1: Digitalization of Information Infrastructure (Software)

  21. Diverse participation channels of public policy making Build premium Open Government civilian Government Industry government website to data for public-private connect with global collaboration Civil participation trend Seamless service delivery Strategy 2: Diversification of Collaborative Governance

  22. Data Procedure standardization simplification Collaboration Digital concept Mode reinvention Value co- creation Strategy 3: Intellectualization of Industrial Competitiveness

  23. Government as data keeper Service provider (government or private Civilian sector) Self-provide Personalized Self- services download Strategy 4: Personalization of Digital Services

  24. Thank you for your attention Q&A

  25. • National Development Council (2014). One-Stop e-Service: E- government Program of Taiwan 2011-2016. Retrieved from: http://www.ndc.gov.tw/en/News_Content.aspx?n=8C362E80B 990A55C&sms=1DB6C6A8871CA043&s=53BF2FC2DCCE5 D08 • National Development Council (2016). The Fifth Phase E- government Program of Taiwan 2017-2020. Retrieved from: http://www.ndc.gov.tw/cp.aspx?n=67F4A482298C5D8E&s=E EBA8192E3AA2670&upn=4ACC9949162C6856 Reference

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