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The CareHere Product Roadmap Where are we going? Michael Gonzales | VP, Product Development & Innovation | CareHere 2 We Dont Develop a Product. We Develop an Experience. 3 Define the Problem/ Opportunity 4 AON 2020 Top Global


  1. The CareHere Product Roadmap Where are we going? Michael Gonzales | VP, Product Development & Innovation | CareHere

  2. 2

  3. We Don’t Develop a Product. We Develop an Experience. 3

  4. Define the Problem/ Opportunity 4

  5. AON 2020 Top Global Medical Trends 6.5% / 3.8% 2020 Annual Medical Trend Gross % / Net Trend 2020 Global Medical Trend Rates Report % Un United St States es Global Benefits “Pri Prices co contin inue to to dr drive tr trend wh while ut utilization of of se serv rvices re remains re relatively fl flat or or dec decrea easing ng. Fur Further hermore, e, we we ex expec pect th the negative ut nega utilization tr trends to to dr drift hi higher gher in in th the nex next fe few ye years” 5

  6. Global: Top Conditions Driving Medical Spend Diabetes Cancer/ Cardiovascular Tumor Growth 2020 Global Medical Trend Rates Report Global Benefits High Blood Pressure/ Musculoskeletal/ Hypertension Back 6

  7. United States: Top Conditions Driving Medical Spend Cancer/ Musculoskeletal/ Cardiovascular Tumor Growth Back 2020 Global Medical Trend Rates Report Global Benefits High Blood Pressure/ Diabetes Hypertension 7

  8. CareHere Book of Business Top Conditions Driving Medical Spend High Blood Pressure/ Diabetes Cardiovascular Hypertension Musculoskeletal/ Behavioral Health Back 8

  9. Where? What? Why? 9

  10. Where: Healthcare Delivery eHealth Remote Traditional eHealth Healthcare Health Center Center Onsite Centralized Hypertension Nearsite Hub & Spoke Diabetes Share Site Obesity Cardiovascular Respiratory Hospital Avoidance 10

  11. What: Scope of Service eHealth Remote Traditional eHealth Healthcare Health Center Center 2004-2018 2019 2020 FUTURE Primary Care Specialty Care Network Occ Health & WC Coaching & Wellness Health Risk Assessment Physical Therapy Musculoskeletal Counseling Behavioral Health Pharmacy Solutions eRx Discount Drug Program Specialty Drug Program Sleep Financial Wellness Direct Contracting CareHere ACO TeleHealth Services w MDLive eHealth Center Model TeleVisit w CareHere Provider eHealth RPM: eHealth RPM: eHealth RPM: CHF/ Hospital Hypertension Diabetes & Obesity Avoid/ Respiratory Data Analytics Clinical Decision Support Artificial Intelligence (AI) 11

  12. Why? Inspire Healthier Futures…. CHANGE HEALTHCARE 12

  13. Thank You. Questions? Michael Gonzales MGonzales@CareHere.com 13

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