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TDX at UCA Client Portal Incident Form Service Catalog Knowledge - PowerPoint PPT Presentation

Aug 20, 2022 •94 likes •169 views

TDX at UCA Client Portal Incident Form Service Catalog Knowledge Base Other Features Email notifications with ticket updates Clear chain-of-custody with tickets Historical records of IT fixes and service requests Future:

  1. TDX at UCA

  2. Client Portal

  3. Incident Form

  4. Service Catalog

  5. Knowledge Base

  6. Other Features Email notifications with ticket updates • Clear chain-of-custody with tickets • Historical records of IT fixes and service requests • Future: project, asset, and change management •

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