TAX COLLECTOR’S OFFICE Orange County, Florida www.octaxcol.com 1
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com A little bit of history ! “How it happened in Orange County, Florida 1868 – TAX COLLECTORS BECOME CONSTITUTIONAL OFFICERS Florida’s Constitution of 1868 made first referenced to the Tax Collector as the Collector of Revenue. Revenue Collector’s in this period were gubernatorial appointees who selected to serve two year terms. 1885 – TAX COLLECTORS BECOME ELECTED OFFICIALS Under Florida’s 1885 Constitution gubernatorial appointments were curtailed and the election of “Tax Collectors” began. The legacy of having local electors in each county choose their Tax Collector continues to this day. PRESENT– TAX COLLECTOR RESPONSIBLE FOR PROVIDING STATE SERVICES Under our current Constitution, the Tax Collector is responsible for providing a wide range of state services. The Tax Collector is elected to serve four ‐ year terms. In Chapter 197.663 of the Florida Statutes, the Florida legislature declared its expressed legal intent to keep the tax collection process free from even the appearance of undue influence from those who levy, impose taxes, and who also budget and spend the people’s money. 2
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our part in the system of checks and balances. “How we play our part in the tax process!” LOCAL PROPERTY TAXATION Taxing Authorities Tax Property Appraiser Collector 3
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our part in the system of checks and balances. “How we play our part as the referee!” LOCAL TAXING AUTHORITIES CITIZENS STATE OF FLORIDA 4
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our responsibilities … “What the State of Florida requires us to do!” State ad valorem property tax, non –ad valorem assessment and special assessment collections, distributions and enforcement State vehicle, vessel and mobile home registration and title tax/fee collections, distributions and selected enforcement (driver’s licenses ) Proudly serving the people of Orange County, Florida! 5
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com State and local government distribution. These services are performed on behalf of over 76 various local governments and agencies of the State of Florida. 6 11/8/2012 2:10 PM
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Tax Collector Organizational Chart 7
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Motorist Services Department All tag agencies process: • We issue freshwater fishing licenses, saltwater fishing licenses and hunting licenses for the • Titles and registrations for Motor Vehicles Florida Fish and Wildlife Conservation • Titles and registrations for Vessels Commission. • Titles and registrations for Trailers • Titles and registrations for Mobile homes • All of our agencies issue “ fast titles ” • Issuing and renewing driver license • ID cards • Collect sales tax for the Department of Revenue • Issue parking permits for both permanent and temporary • Collect Property Tax disabilities • Issue Business Tax Receipts • We clear D6 suspensions, child support and FR (Financial Responsibility) cases We come into contact with more citizens and taxpayers than any other local agency 8
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Operations Center • High speed high volume production, Scanner and mail extraction: • Opens mail • Removes documents • Images • Sorts • Payment transactions, i.e. registration renewals (mail and internet) • Title Work for military personnel • Property Tax payments • All EFS (CVR and Title Tec transactions) • Processed daily • Daily deposits and credits account 9
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our responsibilities… “What the State of Florida requires us to do!” State authorized, Local Business Tax Receipts (formally known as Occupational License) collections, distributions and enforcement. 10
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Property Tax Department • TAX COLLECTION • CUSTOMER SERVICE • CASHIERS • MAILROOM • DELINQUENT TAXES (REAL ESTATE ONLY) • BANKRUPTCY and LITIGATION • HOMESTEAD LIENS AND CORRECTIONS • MORTGAGES 11
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com 2011 REAL ESTATE AND TANGIBLE PERSONAL PROPERTY TOTAL VALUATION $107,100,511,032 (Before exemptions) TAXABLE VALUE $ 86,101,453,191 (Taxes are based on taxable TOTAL TAXES CHARGED $ 1,621,364,515 value) TOTAL COLLECTED $ 1,568,879,980 2011 12
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Information Technology Department The Information Technology (IT) Department manages all facets of data processing for the offices of the Tax Collector. This includes design, development and/or deployment of network systems, operating systems and business application systems. IT personnel maintain existing systems, aid in developing new applications and/or implement upgrades to existing applications, i.e. Phred, Business Tax PCI Cashiering, NemoQ, ImageQuest, OPEX, etc. They also aid in maintaining and supporting those systems and applications that are required by the state for DHSMV and Driver License. IT also provides standards and support for hardware and software acquisitions, in-house networking and web (Internet/intranet) operations. The IT department strives to use technology to make daily operations more efficient. 13
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Finance Department • HUMAN RESOURCES • GENERAL LEDGER • PAYROLL • BUDGET • ACCOUNTS PAYABLE • AUDITS • PURCHASING • FINANCIAL STATEMENTS • INVESTMENTS • ANNUAL REPORTING 14
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Accounting Department • Balancing ‐ Revenue collected & balanced on a daily basis • Abandoned Property • Bad Checks • Refunds ‐ Resulting from the Accounting Dept. issuing 16,957 refund checks. This includes overpayments for Taxes, Tags and • Tax Certificate Sales Business Tax, Redemptions, Corrections and disbursement of collections. • Statistics • Distributions ‐ Ad Valorem and non ‐ Ad Valorem tax • Tax Roll Balancing • Redemptions ‐ Tax Certificate redemptions • Bank Reconciliations • Certificate of Corrections – Property Tax related • Business Tax disbursements – To counties and municipalities • Financial Statements • DHSMV ‐ Vehicle & Vessel Registration and Title Disbursements • Annual Audits • Fish and Wildlife Commission disbursements • Imaging • DOR – Sales Tax and Warranty fees disbursements 15
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Field Operations The Field Operations Department is the arm of the Orange County Tax Collector’s Office that reaches out to the taxpaying public by physically going into the field as educators, investigators, and finally as collectors. Our primary mission and goal is to help the taxpayers of Orange County meet their county tax obligations in a manner that is both courteous and respectful while at the same time being as efficient as possible to maximize the amount of tax revenue collected. Field Operations Department currently focus on two major county taxes Seized Equipment • Delinquent tangible personal property taxes • Delinquent local business tax receipts. All of this is done through a program of information and education aimed at taxpayers with unmet county tax obligations. Responsible for bringing each of these accounts to an acceptable resolution. •Certified as Code Enforcement Officers. Primary Duties include: •Monitor the county for going out of business sales (which require a permit from the Business Tax Department. •Check mobile homes in the county for the appropriate registration decals. •Deliver Tax deed notices from the Tax Department to homesteaded properties that are in danger of being auctioned. 16
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com SunTrust 17
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Support Services Department The Support Services Department: (SSD) maintains and supports all logistic elements of the Orange County Tax Collector and its operations. • Facility, Systems and Equipment • Emergency Response Plan • Fixed Assets • Binding and laminating • Inventory Assets • Shipping and Receiving • Records Management • Distribution center vault • Parking Inventory • Courier Services • Secure Key System • Fleet Vehicles • Telephones 18
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our budget “The bottom line! FY 11/12 Fees $35,176,801,63 EXPENSES $15,822,138.37 UNUSED FUNDING $19,354,663.26 19
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com UNUSED FEES 20
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Budget FY 11/12 21
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Budget FY 11/12 22
TAX COLLECTOR’S OFFICE ∙ Orange County, Florida www.octaxcol.com Our expenses FY 11/12 Budget Actual Personnel $12,614,598 $ 11,901,259 Operating $ 4,134,473 $ 3,778,748 Capital $ 143,130 $ 142,130 $16,892,201 $ 15,822,137 23
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