San Mateo County San Mateo County Treasurer- -Tax Collector Tax Collector Treasurer Lee Buffington June 21, Lee Buffington June 21, 2010 2010
Mission Statement The Treasurer-Tax Collector manages and protects the County’s financial assets and ensures the greatest return on County funds through the efficient collection of property taxes, professional administration of the County treasury and support to County departments in their effort to recover revenue due to the County.
What We Do � Bill and Collect Property Taxes � Manage the County Investment Pool � Administer banking services � Oversee paying agent responsibilities � Provide Billing and Revenue Debt Collection Services � Work to attract new County investors
We Meet Shared Vision 2025 Goals Through: COLLABORATIVE COMMUNITY: Our leaders forge partnerships, promote regional solutions, with informed and engaged residents, and approach issues with fiscal accountability and concern for future impacts
Meeting the Visioning Goals We are keeping the Taxpayer and County departments informed by: � Using tax-related flash messaging on the property tax bills � Providing contact phone numbers next to special charges � Providing an e-document process
Meeting the Visioning Goals (Cont’d) � Generating collection notices with both English and Spanish translation � Providing and promoting electronic payment options � Providing online parcel map images � Improving payment processing � Providing quality collection services � Centralizing the cashiering function
Accomplishments � Processed 49,084 Deposits = $852,079,970 98% Within One Day of Receipt � Processed 16,982 Medical Center Bills Banking $79,750,315 in Revenue � Increased dollar proceeds in the Pool by $68,000,000 in FY 2008-09 � Achieved a service rating of good or better from 97% of customer respondents
Major Issues/Challenges Major Issues/Challenges � Managing Pooled Funds and providing above average earnings in a fluctuating market � Maintaining cost controls associated with banking fees � Meeting collection goals � Improving services � Meeting further budget reductions
FY 2010-11 Budget Summary Base: FY 2009-10 Net County Cost $1,105,974 Reduction Target (10%) ($110,597) Retirement Increase $392,386 Other Salary and Benefits $57,617 Revenue Offsets ($232,004) FY 2010-11 Net County Cost $1,213,376 FY 2010-11 Total FTE’s 63
FY 2010-11 Significant Funding Adjustments � IT Funds Significantly Reduced -Long-term impacts if economy does not rebound in next 5 years when computer and software replacements may again be warranted � 2 Contracted Positions Eliminated -No impact � 3 Vacant Positions Eliminated -No impact – positions vacant min 1 year -Short-term vs. long-term – Only when economy rebounds, collection activity would increase, less resources available to process paperwork
Green Initiatives 2010-11 � Electronic Documentation � Utilizing the back of the tax bill to provide information � Placing TOT and License Applications on the website � Recommend addition of second site for tax collection � Develop kiosk for generating tax stubs vs. generating replacement bills
Conclusion: We Endeavor to Enhance Business Services to: � Improve Customer Service � Increase Revenue � Streamline Internal Processes � Reduce Operating Costs
San Mateo County Treasurer-Tax Collector Lee Buffington Thank you Board of Supervisors County Manager’s Office
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