Talent Acquisition EMEA The Journey of Evolution…… 14th February 2019 Information Classification: General
Talent Acquisition – State Street Who we are • Andrew Morland – Vice President, Regional Talent Acquisition Manager EMEA • Responsible for the recruitment strategy & delivery across: Onshore Locations, SSGA, Executive Recruitment & Sourcing EMEA • 17 years recruitment experience across in-house, executive search & agency. • Adam Walker – Vice President, EMEA Lead for Executive Search & EMEA Sourcing • Responsible for delivery of Executive hiring across all divisions and countries within EMEA, and managing the team of sourcers for non-executive roles in EMEA • 17 years recruitment experience across in-house, RPO and agency. 2 Information Classification: General
Talent Acquisition – State Street Agenda Overview of how the delivery of executive recruitment has developed in EMEA, looking at: • Who we are • Global Footprint • Talent Acquisition Model • Executive Recruitment: • Challenges encountered • Solutions developed to help navigate the ever-shifting talent landscape • Future challenges and vision 3 Information Classification: General
State Street Bank & Trust - Who we are • $34 trillion AUCA 1 • One of the world’s leading investment service providers • Fund accounting and administration, custody, investment operations outsourcing Asset Managers • $2.8 trillion AUM 2 Asset Owners • One of the largest ETF providers in the world • Investment strategies across risk / return spectrum Official Institutions • Information, analytics and data solutions • Leveraging big data and advanced technology to offer investment indicators and analytics Insurance Companies • $19.3 trillion in foreign exchange and interbank volume traded 3 • Investment research, foreign exchange trading and securities lending 1. As of September 30, 2018 2. This figure is presented as of September 30, 2018 and includes approximately $28 billion of assets with respect to SPDR products for which State Street Global Advisors Funds Distributors, LLC (SSGA FD) acts solely as the marketing agent. SSGA FD and State Street Global Advisors are affiliated. 3. As of September 30, 2018 4 Information Classification: General
State Street – Global Footprint* ITALY PHILLIPPINES AUSTRALIA DENMARK UNITED KINGDOM Milan Melbourne Copenhagen Taguig City Edinburgh Turin Sydney London FRANCE POLAND JAPAN Gdansk AUSTRIA Paris UNITED STATES Fukuoka Krakow Vienna California Tokyo Connecticut GERMANY BELGIUM Frankfurt SINGAPORE Florida LUXEMBOURG Singapore Brussels Leipzig Georgia Luxembourg Munich Illinois SOUTH KOREA BRUNEI DARUSSALAM Massachusetts MALAYSIA Jerudong Seoul Missouri INDIA Kuala Lumpur Bangalore New Jersey CANADA Chennai SWITZERLAND New York NETHERLANDS Zurich Montreal Coimbatore North Carolina Amsterdam Toronto Hyderabad Pennsylvania Vancouver Mumbai TAIWAN Texas NORWAY Pune Taipei City Trondheim CAYMAN ISLANDS Thane West George Town, UNITED ARAB PEOPLE’S EMIRATES Grand Cayman IRELAND REPUBLIC Drogheda Dubai OF CHINA CHANNEL ISLANDS Dublin Beijing Saint Peter Port, Guernsey Kilkenny Hangzhou Saint Helier, Jersey Naas Hong Kong Shanghai 39,000 + employees worldwide** *Locations as of December 31, 2017. **Employees as of September 30, 2018. 5 Information Classification: General
Talent Acquisition – Operating Model Executive Level Exec Recruitment Team In-Country Recruiters & EMEA Sourcers “Hub” Recruiters & Sourcers Associate Recruitment Lead by TA in partnership with GTR & HRBP Lead by TA in partnership with GTR & HRBP Role Preparation Sourcing & Selection Offer Management Managed by TA 6 Information Classification: General
Challenges – Executive Recruitment EMEA Delivery Complexity Volume Cost o o o o Challenging Increasing Req High Stakeholder Bifurcated TA Processes Expense volumes Expectations Environment ▪ Reduce agency ▪ ▪ ▪ Increased internal Detailed and clear 156% increase usage presentation of control & compliance over 3 years ▪ Greater governance candidate insights framework ▪ Limited travel ▪ ▪ Greater diversity of Off-shoring ▪ candidate slates Complex compensation ▪ Reduce Time to Offer regulations across & Fill EMEA locations Information Classification: General
Solutions & Results Delivery Operating Diversity Changes o Division of Recruiting o o Closer partnership with the Global Targets & and Exec Sourcing HRBP to provide initiatives to improve ▪ Addressed increase in faster/better decisions diversity req volumes Messaging from the “top” o o Heightened agency ▪ Better met expectations o Unconscious bias training engagement & oversight on presentation of & Textio via TA candidate insights o Aligning diversity metrics ▪ Helped reduce agency to goals spend o Diverse slates and interview panels Information Classification: General
Solutions & Results Process Internal Feedback Improvement Mobility o o o Focus on Internal Mobility Process Improvements Feedback collation ▪ ▪ ▪ Changes in policy for Leveraging Technology Aligning to compliance/ ▪ internal candidates; Streamlining approvals regulatory needs ▪ ▪ ▪ Greater transparency of Training on Lean, Six Improving decision- HIPO mobile talent Sigma, Agile making Information Classification: General
Future Considerations Assessment AI Feedback o o o Utilise AI in the recruiting Evolve how we assess Feedback collation ▪ process talent Improve how ▪ ▪ interviewer’s provide Scheduling Attraction ▪ ▪ feedback Pipelining Pipelining ▪ ▪ Talent Differentiators Improve how we ▪ present findings Cultural Fit Information Classification: General
Q&A 11 Information Classification: General
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