Swindon Carers Centre Annual General Meeting 21 st st July 2020 21 Improving Quality of Life for Carers since 1997 Charity No. 1061116 Company No. 3305621
Our Strategic Aims 2019-2020 Priorities for the 2019/20 financial year included: To be an agent for carer involvement, so carers can influence service development To be an effective, well-governed and sustainable organisation To be known, recognised, and approachable by and inclusive of those living and working in Swindon To be a high-quality experience for anyone who comes into contact with us, ensuring we offer a diverse range of personalised support To be embracing of digital technology to improve resources for carers, value for money and fundraising Susanna Jones, CEO
Organisation • SBC contract for Carer Support Services • National Lottery funding for Young Carer Champion Award • St James Place Foundation funding for Young Carer Support Practitioner • Welfare and Benefits Service funding • Investment in digital - IT systems and new website planning • Carers Trust Excellence For Carers Quality Mark accreditation • Relaunch of Emergency Card Scheme • Carers Week 2019 • Carers Rights Day 2019
Adult Carer Support • 1991 adult and older Carers supported this year • 428 Adult Carer Assessments and Initial Information and Advice Assessments completed. • Carers signposted to 75 different organisations to meet their individual needs • Carer Support Line - 1,128 calls made to access advice, guidance and signposting (calls on average longer than last year). • Continued increase in successful Carers Relief applications, meaning less carer social and physical isolation: 9 in 2017-18, 15 in 2018-19, 24 in 2019-20 • Expansion of outreach work including partnership with Wiltshire Police to launch Herbert Protocol in Swindon
Parent Carer Support • 40 Parent Carers received funding for white goods, driving lessons, mini-breaks or gym membership to support them in their caring roles • Over 98% of Parent Carers attending a SCC social evening event said they felt benefit from peer support • Partnership working with SBC and the voluntary sector on support and transitions work for young people and sibling carers with complex needs, including support for SEND Families Voice to promote their service to Parent Carers registered with us
Young Adult Carer Support • 20 Young Adult Carers Initial Assessments completed • The Young Adult Carer Come Dine With Us cooking group all achieved AQA Unit Award accreditation, including teamworking skills and kitchen hygiene to add to CVs • 9 Young Adult Carers achieved a First Aid at Work qualification • Young Adult Carers recognised and supported on their journey through gender identity, expression, dysphoria and transition
Young Carer Support • 29 activities were attended by 402 Young Carers • 163 Initial Assessments for Young Carers completed • 26 Young Carers received funding totaling £3,520.80 through FOYCS and Tony Martin Memorial Fund • Schools Development Manager has worked with 78 schools and supported 20 Young Carers to achieve 38 AQA Unit Award Scheme units • Young Carer Awards event held in October attended by 63 young carers and 37 School Young Carer Leads • Young Carer Awareness Day (school awareness and fundraising activities)
Carer Support Team • Welfare and Benefits Service assisted carers to claim £488,815.40 they would not otherwise have known they were entitled to • 1,468 attendances at our carer groups • 1,580 attendances at a carer activity or training course • 233 carers attended training sessions and 100% reported they were satisfied with the training • 296 complementary therapy sessions held
SCC Wider Services • Health and Social Care Liaison Officer has contacts with all 31 GP surgeries in Swindon and holds Carers Leads meetings quarterly giving professionals the chance for peer to peer discussions • Deputy CEO is active member of Swindon Inclusion and Diversity Network. Worked with Asian Ladies Group, Swindon Seniors Forum and Swindon Trauma Group to ensure socially excluded carers can access our services • Achieved the Bronze Defence Employer Recognition Scheme, following our commitment to the Armed Forces Covenant • CEO active member of CCG Patient and Public Engagement Forum • Partnerships Manager working with new employers on the Employers Care Award (including Nationwide, Wyvern Health Partnership and Sainsbury’s Brunel)
Volunteers • 44 fabulous volunteers! • 4,372 estimated volunteer hours • Individual vols, employee vols and 2 student placements • Volunteering worth £43,546 THANK YOU!
De Develo lopmen ent • Carers Strategy for Swindon year 2 • Partnership working with Sanford House tenants • Swindon Employers Care Award • Friends of Swindon Carers Centre • Military Carers • Welfare and Benefits Service funding – TE Connectivity
Fundraising and Grants • £15,303.27 unrestricted donations/fundraising (incl. gift aid) • Designated fundraising and donations in addition • ASPIRE Team • Local Charity of the Year • Bath University School of Management project
Challenges and Future Plans • Coronavirus – increased pressure on unpaid carers • Continued partnership working with Citizens Advice Swindon, Swindon and Glos MIND and Swindon Advocacy Movement • Adapted service delivery to meet the requirements of social distancing • Working with SBC and BSW CCG to ensure unpaid carers continue to be recognised, valued and supported in our community
Any other questions?
Finance Overview
Accounts To 31 st March 2020 Steve Fraser MHA Monahans
Headlines Some highlights for 2020 • Continued focus on public trust and text confidence Survey by Charity Commission suggest marginal improvement • Focus on standards in financial reporting SORP – make financial information more user friendly • Safeguarding, Governance and Trustee skills Save The Children “Trustees are collectively responsible for their charity and ultimately accountable for everything done by the charity and those representing the charity” RNIB “Effective trustee boards lead by example, setting and owning the charity’s values, setting the standard and modelling behaviours that reflect those values, and requiring anyone representing the charity to reflect its values positively” www.monahans.co.uk
Headlines • Another busy year! • Third year of SBC contract • Income up slightly – 0.4% (last year up 0.9%) • Income from SBC, Big Lottery, Friends of Young Carers, St James Place • Continue to build services • Expenditure up almost 11% (last year down 9%) • Higher staff costs – conscious decision to invest in right skills • Charitable expenditure 105% of total • Deficit this year of £36,908 (last year surplus of £43,377) • Reserves now £204,099 (£241,007) • Cash now £277,580 (£284,951) • Below audit threshold, but audit undertaken - clean report
Cash and Reserves 350,000 300,000 250,000 200,000 150,000 100,000 50,000 0 2016 2017 2018 2019 2020 Cash at bank Unrestricted reserves Designated reserves Restricted reserves
Income 800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 0 Donations and Activities for Investment Charitable legacies generating funds income income 2016 2017 2,018 2019 2020
Expenditure 900,000 800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 0 Cost of generating Charitable activities Governance costs funds 2016 2017 2,018 2019 2020
Charitable Activities 780,000 760,000 740,000 720,000 700,000 680,000 660,000 640,000 620,000 2016 2017 2,018 2019 2020 Charitable income Charitable activities
Thank you! www.monahans.co.uk
We'd like to invite you to watch a short film made by our Young Carers Forum https://www.youtube.com/watch?v=X0m2vLgIE6w&t=1s
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