SWAN Committee of the Whole Meeting: Library Directors & - PDF document

4/29/2020 SWAN Committee of the Whole Meeting: Library Directors & Administrators April 29, 2020 1 1. Recap on SWAN COVID ‐ 19 4. SWAN’s Reopening Plan (Exhibit Meeting Response pgs. 2 ‐ 9) • Online Firesides Agenda 5. Preparation & Coordination of • SWAN Community Forums Library Services • Online Patron Registration • Curbside • System Changes • Library Delivery to Patron’s at Home 2. Library Reopening Survey Results 6. Communication to the Public • Director Concerns • Safety of shared materials • Supplies Identified • Promotion of added 3. Library Reopening Plan Overview services, e.g. curbside • SWAN patron site information on contactless pickup & how materials are processed 2 2 1

4/29/2020 • Weekly “fireside chats” each • eResources updates SWAN Tuesday 11 a.m. • SWAN eXpo 2020 Web Response to • Action Recap Series • Holds suspended • Fine ‐ Free ‐ for ‐ Now COVID ‐ 19 • Due dates extended to “FF4NOW” option 6/3 Pandemic • Cataloging database • Patron expiration dates maintenance extended or set to NEVER • Online Patron Registration: now 60 libraries • OCLC supplier status “no” until 7/1 • SWAN Community Forums 3 3 Are people still placing holds? Yes, but dwindling! 4 4 2

4/29/2020 • Online Patron Registration continue to grow • 2,320 since March 23rd Online Patron • Averaging about 70 per day Registration • See BLUEcloud Analytics > Users > Count Users Reports > Count Online Cards Created by Date 5 Online Pa Onlin Patron Re Regist stration Ma March 23 23 ‐ April April 27: 27: 2, 2,320 320 acc accounts cr created Alsip ‐ Merrionette Park Public Library District, Harvey Public Library District, 1 Markham Public Library, 1 Northlake Public Library District, 8 Franklin Park Library District, 9 Richton Park Public Library District, 6 Matteson Area Public Library District, 6 Schiller Park Public Library, 6 Broadview Public Library District, 3 Justice Public Library District, 3 Evergreen Park Public Library, 3 Bridgeview Public Library, 4 Hillside Public Library, 4 Flossmoor Public Library, 2 Town and Country Public Library District, 11 Acorn Public Library District, 13 12 Bellwood Public Library, 13 Indian Prairie Public Library District, 13 Oak Brook Public Library, 14 Midlothian Public Library, 15 Tinley Park Public Library, 282 Wood Dale Public Library District, 15 Homewood Public Library District, 16 West Chicago Public Library District, 19 Blue Island Public Library, 20 North Riverside Public Library District, 20 Palos Park Public Library, 20 Green Hills Public Library District, 21 South Holland Public Library, 21 Melrose Park Public Library, 24 Messenger Public Library of North Aurora, 25 Thomas Ford Memorial Library, 26 Bensenville Community Public Library District, 27 Crete Public Library District, 29 Oak Park Public Library Main Branch, 275 Palos Heights Public Library, 29 Forest Park Public Library, 30 Chicago Ridge Public Library, 31 Brookfield Public Library, 32 Oak Lawn Public Library, 33 Eisenhower Public Library District, 37 Woodridge Public Library, 125 Itasca Community Library, 38 Bloomingdale Public Library, 39 Cicero Public Library, 39 Downers Grove Public Library, 123 Frankfort Public Library District, 40 Sugar Grove Public Library District, 41 Elmwood Park Public Library, 44 Glen Ellyn Public Library, 103 Geneva Public Library District, 44 Hinsdale Public Library, 44 Carol Stream Public Library, 91 Prairie Trails Public Library District, 44 Villa Park Public Library, 44 Westmont Public Library, 63 Westchester Public Library, 45 St. Charles Public Library District, 62 La Grange Public Library, 55 Batavia Public Library District, 57 6 6 3

4/29/2020 SWAN Community Forums • Expanding use of Community Forums: 330 users • Invitations sent to all SWAN directors Friday 4/24 • Access to all categories plus a private “Directors Forum” • Start your own topics • Notifications & reply via email 7 RAILS received from Illinois SWAN Online Patron Non ‐ State Library legal stating Registration tool: (shared Apr 10 th via the Resident • Adheres to COPPA legal Directors Only email list) requirements Discussion • Verifies ZIP codes within “…Counsel has advised that library service area given the current situation and measures to address the Libraries are responsible for pandemic, a flexible reviewing their vendor interpretation of the agreements in terms of legal nonresident rules should be access to content/resources. applied.” 8 8 4

4/29/2020 • Online meeting Tuesday, April 21 st Participants: Alaska, Arizona, Florida, Illinois, Massachusetts, Minnesota, New Jersey, New York, Ohio, Wisconsin, Australia (SAPLN), & SirsiDynix staff • Common themes & solutions – in concert with our Library colleagues’ thinking • Decisions made at the consortium level & planning Consortia together Meeting • Resources shared: • A Phase Reopening Plan for Libraries, John Thill Recap • Public Health Principles for a Phased Reopening: Guidance for Governors, John Hopkins Bloomberg School of Public Health • Mitigating COVID ‐ 19 When Managing Paper ‐ Based, Circulating, and Other Types of Collections, IMLS 9 In the News… • Directors of the Park Ridge, Niles ‐ Maine, Morton Grove, Skokie and Lincolnwood Libraries said the plans they are developing include such measures as: • Outside pick ‐ ups and drop ‐ offs of requested materials • Limits on the number of patrons allowed inside libraries at any one time • Fewer pieces of furniture • New screening between patrons and staff • Cancellation of on ‐ site programs • “It may not be the same way that it was for a long time, if ever,” said Heidi Smith, director of the Park Ridge Public Library 10 5

4/29/2020 Reopening Survey Results as of April 27th 11 11 Survey Results (53 responses) Does your library have a plan (draft or Who did you work with in developing the approved) for reopening? 68% Yes plan? 12 12 6

4/29/2020 Limited Services expected to provide If the Governor’s stay ‐ at ‐ home order is revised to allow limited service, does your library expect to offer any of the following services? 13 13 Are staff currently entering the building? What tasks are they performing? 14 14 7

4/29/2020 Concern offering curbside/home delivery Patron safety in curbside/home delivery Staff safety in curbside/home delivery 15 15 Concern in work environment Staff safety handling library material Staff maintaining social distance in workplace 16 16 8

4/29/2020 Procurement of PPE and Supplies https://support.swanlibraries.net/documentation/71395 People need grocery bags for curbside packaging…. • Volume pricing is not sufficient for deep discounts • Limited in shipment location per order • SWAN can provide links for direct ordering/delivery • Price per bag varies greatly based on handle options 22 ₵ 5 ₵ 28 ₵ 17 17 PPE ‐ Masks While many have some masks, • Need for more • Likely to be a continual need • References shared for suppliers 18 18 9

4/29/2020 PPE – Face Guards/Shields Many libraries may be supplying their own. • SWAN can provide for those wanting/needing 19 19 PPE – Workstation Guards In addition to supplier references, Bob Serafino, Facilities Manager, Tinley Park has shared schematic for sneeze guards. 20 20 10

4/29/2020 Custom Design Concepts: Sneeze Guards & Book Return Tents– Now Posted in the COVID ‐ 19 Forums! 21 21 PPE – Face Guards/Shields 22 22 11

4/29/2020 PPE – Portable Sinks Not as many libraries need or want these, but supplier references available for those who do. 23 23 SWAN Reopening Plan: 5 Phases 24 24 12