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Surroundings & Environments The Grounding of Interior Design in Research & Education Interior Design Education Council Richard Buchanan, Ph.D. Annual Conference 2017 Editor, Design Issues Design + Knowledge = IDEC Professor of


  1. Surroundings & Environments The Grounding of Interior Design in Research & Education Interior Design Education Council Richard Buchanan, Ph.D. Annual Conference 2017 Editor, Design Issues Design + Knowledge = IDEC Professor of Design, Management & Innovation A Celebration of Design, Research, & Education Department of Design & Innovation Chicago, IL, March 9, 2017 Weatherhead School of Management Case Western Reserve University

  2. The Four Orders of Design

  3. The Four Orders of Design 1st Order 2nd Order 3rd Order 4th Order Problems of Problems of Problems of Problems of Communication Construction Action Integration Signs Things Actions Thoughts Words Symbols Signs & Images Physical Things Objects Activities Services Actions Processes Experiences Environments Thoughts Organizations Systems Richard Buchanan, 1999, 2017

  4. The Four Orders of Design 1st Order 2nd Order 3rd Order 4th Order Problems of Problems of Problems of Problems of Communication Construction Action Integration Signs Things Actions Thoughts Graphic Signs Design Industrial Things Design Interaction Actions Design Environment Organization Thoughts & Systems Design Richard Buchanan, 1999, 2017

  5. The Four Orders of Design 1st Order 2nd Order 3rd Order 4th Order Problems of Problems of Problems of Problems of Communication Construction Action Integration Signs Things Actions Thoughts Graphic Interior Signs Design Design Industrial Interior Things Design Design Interior & Interaction Actions Environment Design Design Environment Organization Thoughts & Systems Design Richard Buchanan, 1999, 2017

  6. Design Attitude & Education

  7. Design Attitude: Abilities & Capabilities from Kamil Michlewski, “Uncovering Design Attitude,” “Organization Studies” 2008 (29:373). Rev. R. Buchanan, 2009. 1. Ability to see the whole situation • Make connections 10 • Hold analytic & synthetic perspectives • Consolidate multi-dimensional meanings 5. Able to empathize with the human side 5 of situations • Have a concern for people • Able to communicate 10 10 • Able to tolerte difgerences • Able to balance ego and play 5 5 2. Passion for bringing ideas to life in groups • Feel empathy with customers • Delight in wonder & surprise as well as commercial interests • Delight in making ideas concrete and the needs of business and • Delight in creative action the organization 5 5 3. Willing to take risks without fully 4. Open to visualization & exploration knowing the outcome in advance of all of the senses in seeking 10 10 solutions • Embrace discontinuity & open-endedness • Embrace ambiguity & improvization as • Appreciate the aesthetics of human essential to innovation experience • Willing embrace of change • Possess a sense of beauty, but recognize that • Brave & courageous in exploration beauty opens the door to functionality and • Willing to resist prematue closure service • Aware that the visual can break deadlocks & stimulate dialogue

  8. Wicked Problems & The Triangle of Doom

  9. Logos Technological Reasoning, The Logic of the Design The Elements of “Useful” Products Balance , The Designer’s Stance Ethos Pathos The Character or Voice The Accessibility or of the Design, Afgordances of the Design, “Desirable” “Usable” Richard Buchanan, 1999, 2017

  10. Thank you

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