Stephen Foreshew-Cain @s_foreshew_cain Hello Copenhagen - PowerPoint PPT Presentation

Stephen Foreshew-Cain @s_foreshew_cain

Hello Copenhagen @s_foreshew_cain

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#ofthegovernment @s_foreshew_cain

I’m not of the government. I’m of the internet. @s_foreshew_cain

1. Policy 2. Process 3. Systems 4. Users 5. Stasis @s_foreshew_cain

We were created by Francis Maude in response to Martha Lane Fox’s report... @s_foreshew_cain

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It cares about users @s_foreshew_cain

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Not just fixing websites. GDS

Government Digital Service US Digital Service Digital Transformation Office, Australia Gobierno Digital, Government Information Argentina Services, New Zealand @s_foreshew_cain

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Show don’t tell @s_foreshew_cain

1. Policy 2. Process 3. Systems 4. Users 5. Stasis

1. Users 2. Service (re)Design 3. System Development 4. Policy check 5. Feedback

Old process New Process 1. Policy 1. Users 2. Process 2. Service (re)Design 3. Systems 3. System Development 4. Users 4. Policy check 5. Stasis 5. Feedback @s_foreshew_cain

Culture, behaviour and transformation @s_foreshew_cain

@s_foreshew_cain GDS

It’s about people @s_foreshew_cain

It’s about the team @s_foreshew_cain

This is not new, but it’s not always the norm @s_foreshew_cain

Working environments for humans @s_foreshew_cain

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@s_foreshew_cain GDS

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Bottom up, not top down @s_foreshew_cain GDS

GDS

Better culture ➡ More diversity ➡ Better results ➡ Better culture ➡ @s_foreshew_cain

Thanks! Stephen Foreshew-Cain @s_foreshew_cain