State of Arkansas Consumer Assistance Advisory Committee In Person Assister Program Monthly Update June 14, 2013 www.pcghealth.com
Agenda | Topics of Discussion A. Welcome B. New Staff Introduction– Tomika Clark C. IPA Guide Organization Contracts – Thomas Herndon D. IPA Guide Training Curriculum Update/Committee feedback - Steve Lease E. Outreach and Marketing Update/Committee feedback - Mangan Holcomb Partners F. Update on Eligibility Systems – Suzanne Bierman, Bashorat Ibragimova G. Broker/Agents Training Update/Committee feedback – Bruce Donaldson H. Questions/Answers Consumer Assistance Advisory Committee Meeting 2
IPA Guide Organization Contracts | Update - 27 Contracted Organizations - 588 Guides throughout Arkansas Consumer Assistance Advisory Committee Meeting 3
Training Curriculum | Update - Steve Lease Consumer Assistance Advisory Committee Meeting 4
Outreach and Education | Update OUTCOMES REPORT ON THE FOCUS GROUPS Consumer Assistance Advisory Committee Meeting 5
Eligibility Systems | Update Consumer Assistance Advisory Committee Meeting 6
Agent/Broker Education | Update Meetings for Agents & Brokers to be Held in at least 7 areas of Arkansas: • July 9 th • Little Rock July 10 th • Fort Smith July 11 th • Fayetteville July 15 th • Jonesboro July 16 th • West Memphis July 24 th • Eldorado July 25 th • Texarkana Consumer Assistance Advisory Committee Meeting 7
Agent/Broker Education | Update University Of Arkansas- Partners for Inclusive Communities- David Deere • - Help coordinate meetings Arkansas National Association of Health Underwriters- Mike Castleberry • - Sponsor Announcement- 10,000+ Agents & Brokers (resident) - Online Registration - Will provide venues - Minimal charge for food & beverage Arkansas Health Connector Division • - Welcome Video of Commissioner (Mangan Holcomb partners) - Bruce Donaldson provide 1 hour of Continuing Education (ACA) - Bob Alexander provide 1 hour of Continuing Education (Ethics) Consumer Assistance Advisory Committee Meeting 8
Agent/Broker Education | Update Agent Broker Slide Deck - ACA Background - Benchmark Plan for Arkansas - Grandfathered Plans vs. Non-Grandfathered Plans - Individual Marketplace - SHOP Marketplace - Role of Brokers & Agents in Marketplace Consumer Assistance Advisory Committee Meeting 9
Agent/Broker Education | Update Questions/Comments Consumer Assistance Advisory Committee Meeting 10
Public Consulting Group, Inc. 148 State Street, Tenth Floor, Boston, Massachusetts 02109 (617) 426-2026, www.publicconsultinggroup.com 11
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