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Identifying Barriers to Low Pap Smear Screening Rates Monique Merritt East Arkansas Family Health Center West Memphis, Arkansas Introduction East Arkansas Family Health Center (EAFHC) Patient Center Medical Home Model Level III


  1. Identifying Barriers to Low Pap Smear Screening Rates Monique Merritt East Arkansas Family Health Center West Memphis, Arkansas

  2. Introduction • East Arkansas Family Health Center (EAFHC) • Patient Center Medical Home Model – Level III • 7,826 patients • 7 providers • Serves 4 counties : Crittenden, Poinsett, Mississippi, and Phillips Counties • 49% of patients are 200% below Federal Poverty Level • 54% patients uninsured • 41% patients receive Medicaid • Crittenden ranks 70 of 75 in Health Outcomes

  3. Background • Singh, G. Rural-Urban Patterns and Trends in Cervical Cancer Mortality, Incidence, Stage, and Survival in United States, 1950- 2008. J Community Health (2012)37:217-223.  rural areas: 20% higher cervical cancer mortality risk, 15% higher incidences than non-rural areas  Black women have highest mortality risks for cervical cancer • The American Society for Colposcopy and Cervical Pathology (ASCCP) Guidelines  women ages 21 to 65 : Pap screenings every 3 years.  At age 30: every 3 years or every 5 years w/Human Papilloma Virus (HPV) cotesting

  4. Methodology • El Electr troni nic c Data Ret etrie rieval: l: eClin linica ical Works, ks, Bridge ge IT - pulled data reports from Uniform Data Systems w/ assistance of Continuously Quality Improvement Director • Obser servati tions ons and Inter ervie views ws - questioned providers and staff to obtain opinions on low Pap smear screening rates - viewed center set up and patient- provider and provider- staff interactions • Projec ject t time: e: 6 week eeks

  5. Results Total # of patients 7,827 Total # of female patients 5,095 Total # of females ages 24-64 3,726 Total # of females enrolled in Breast Care 170 Total # of female patients eligible for Breast 2,530 Care based on age* Table 1.1 . General statistics of EAFHC female patients from the 3/1/2012 to 3/31/2013. * This number reflects eligibility based upon age range ONLY, not income requirements.

  6. Results East Arkansas Family Health Center Pap Smear Rates 3/1/2012- 3/31/2013 41% YES 59% NO Table 2.2 . EAFHC overall Pap Smear Screening Rates

  7. Results Pap Smear Rates by Community Health Center in Arkansas 2010-2012 100.00% 80.00% 60.00% 2010 40.00% 2011 20.00% 2012 0.00% 1 2 3 4 5 6 7 8 9 10 11 12 STATE CHCs National CHCs HP2020 Table 2.1. Pap Smear screening rates by Community Health Centers in Arkansas. Data was taken from graph given at patient centered medical care meeting with CQI directors from Community Health Centers of Arkansas. Identification of center names were excluded for confidentiality.

  8. Results Provider YES NO Total Patient Count Patient Pap% Patient Pap% Count Count 1 205 52.70% 184 47.30% 389 2 135 39.02% 211 60.98% 346 3 89 36.18% 157 63.82% 246 4 40 51.28% 38 48.72% 78 5 212 44.54% 264 55.46% 476 6 81 25.00% 243 75.00% 324 7 1 4.55% 21 95.45% 22 TOTAL 763 40.56% 1,118 59.43% 1,881 Table 2.4 . Pap Smear rates by provider at EAFHC. Provider names were excluded for confidentiality.

  9. Results Pap % By Provider: East Arkansas Family Health Center 100% 93% % Paps 3/1/2012 to 3/31/2013 90% 80% 70% 60% 53% 51% 45% 50% 41% 39% 36% 40% 25% 30% 20% Pap % 5% 10% 0% East Arkansas Family Health Center Providers

  10. Discussion • EAFHC had a 41% Pap screening rate from 3/1/2012 to 3/31/2013 • Individual providers have similar screening rates • EAFHC has already begun taking steps to improve numbers • Further research is encouraged to explore patient perspectives Barrie iers s Ide dentified ied • Vulnerable patient population • Arkansas Breast Care Program is limited • Lack of Patient Education • Patient financial Insufficiencies • Coding Errors • Ineffective staff and patient provisions and preparation for screenings

  11. Limitations • Short time frame for project • Data collected for specific time interval • No patient interviews • Interviews were not documents

  12. Conclusion • 6 out 12 state ranking for screening rates is satisfactory • New facility construction is a positive enhancement • Opportunity to enhance services • New community partners provide opportunity for long term financial assistance • Keep the compassion • Remember the mission of EAFHC • Keep communication open

  13. Recommendations  Strengthen relationships with other organizations Short-Term (churches, non- profit and private organizations, media)  Make educational materials available at care center  Educate patients on procedure during room preparation  Monitor coding input  Continue to encourage Breast Care enrollment  Reminder mail and phone calls  Hire more staff to focus on tracking and contacting Medium-Term patients  Provider and patient incentives  Encourage patient access to health information Long-term  Expand office hours  Exploit Pap flow sheet to tract normal/abnormal Paps  Address provider resistance to performing Paps  Expand in office follow up services for abnormal screening results (i.e., colposcopy)

  14. Acknowledgements • Thank you to GE GE-Na Nati tional onal Medi dica cal l Fel ello lowsh ship ip for allowing me the opportunity to participate in the Primary Care Leadership Program. • Thank you to Ea East Ark Arkansas ansas Fami mily ly Health th Cent nte r and it’s staff f for opening up their center with welcoming arms and offering a unique learning experience. Speci cial al thank nks s to all provide iders for taking ing the e extr tra time me out ut with th me despi pite thei eir r bus usy y schedules hedules. • Thank you to my site mentor, Cher herry y Whitehea head-Tho Thompso son n and faculty mentor, Dr. David d Maness ss, MD for their guidance and support through this experience.

  15. THANK YOU!

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