PA Framework – an update from the Skills for Care national steering group William Case, Your Support Matters CIC
William Case CF’ Member of the of PA Framework Individual Employers CEO of Your Support Matters CIC Winston Churchill Follow 2011
My Advocates at the time Debi Debi is one of my Aunties good friends, she said to Walker Denise (my Aunty) that the Sharing Knowledge Course was starting in Sep and I could go on it . This is when my life really started to change. Debi has a son with complex needs herself, she understands what its like .
Sue Harris I met Sue in August 2009 She has helped me with some PowerPoint She facilitated my ‘PATH’ (planning alternatives with tomorrow with hope) she helped me get a home, which I moved in on the 4 th of February 2010. She helped me get my P.A.’s. They have all began to help me get work!
Now I Believe I Can dream
My First Year of PAs
Meet My PA’s I am now Will’s longest serving PA. for 8 years now It is my pleasure to work with I’ve been working with will, I've enjoyed the great experiences we've had and will now for 6 years. He’s a down to earth, long may they continue. We have a great relationship as genuine guy and is a mates, and of course we pleasure to be around. argue as mates do, but in the Will is always positive end I always win. I couldn't and enthusiastic in his ask for a better job. work and social life . Dom Bonnie
I am the last member to join Will’s team of personal assistants. I really enjoy working for Will and working along side the other personal assistants. It’s a great working environment to be a part of. P.S- Behind Dominic, I am the best looking of the team. James
Travel to learn – return to inspire We empower individuals to learn from the world and transform lives across the UK.
Update from the National PA Strategy Framework Group ▪ It is a group set up by Skills For Care, made up of Individual Employers with representatives from User Led Organisations (ULO), councils, NHS England & Dept. Health & Social Care. • They advise on new tool kits Skills For Care produce & oversee IE funding. • The most popular pages continue to be ‘Information for individual employers’, ‘Working as a personal assistant’ and ‘In your area’. • We are still continuing to scrutinise the ‘Every Day Is Different’ campaign with the DHSC & taking on people’s opinions about the campaign. One of our successes was the completion of the ‘a question care’ website • We are still perusing the long awaited green paper. NHS England informed us they will be publishing new guidance about when an individua has a hospital stay for IEs & PAs, local authorities & local commissioning groups. It should be published by the end of January. • Skills For Care are always looking for new IEs to join. You can contact them at PA.Framework@skillsforcare.org.uk
MY LIFE Follow me @ willcase100 / @YSMCIC Your Support Matters
‘Standing back doesn't mean you are backing away from something or someone, standing back means you are reflecting on the world’s gifts and talents we all have’ W. Case
House of Commons
#PAFramework Skills for Care support for individual employers and those who support them Skills for Care
Information hub for individual employers and PAs The information hub has links to practical advice, guidance and resources for: ▪ individual employers ▪ personal assistants (PAs) ▪ people who support individual employers and PAs. www.skillsforcare.org.uk/iepahub
Employing personal assistants toolkit This toolkit includes information about: ▪ recruiting a personal assistant ▪ before your personal assistant starts ▪ managing your personal assistant ▪ training and qualifications ▪ sorting our problems. Email marketing@skillsforcare.org.uk for a free printed copy visit www.employingpersonalassistants.co.uk
Personal assistant workforce report This report (2019) explores more about the personal assistant workforce. 140,000 18.4% 70,000 PA jobs for direct turnover rate for direct payment payment recipients personal assistants recipients employing their own PAs www.skillsforcare.org.uk/IEPAreport
Accolades awards The awards recognise and celebrate great individual employers, that are committed to developing their own and their PAs skills. The application forms asks individual employers to tell us about: ▪ the things that they do to recruit the right people to be PAs ▪ how they manage them ▪ what they do to develop their PAs skills ▪ how they widen their skills as an employer. Entries open spring 2020. Visit: www.skillsforcare.org.uk/Accolades
User led organisation (ULO) funding Each year, we disburse funding to ULOs to deliver training for individual employers and PAs. In 2019/20, we’ve funded 16 organisations to deliver a range of training courses, including: ▪ induction ▪ being a good employer ▪ peer support ▪ condition specific training ▪ health and safety. Find local ULOs and funded training: www.skillsforcare.org.uk/ULOfunding
ULO funding 2018/19
ULO funding 2018/19 The benefits ▪ Individual employers improve their leadership and management skills ▪ PAs increase their skills and knowledge and achieved a recognised qualification ▪ Improved working relationships ▪ Lowered PA turnover ▪ Shared experiences and knowledge through training ▪ Raised awareness and reach of ULO services
Individual employer funding Individual employers can apply for funding to pay for training for themselves and their PAs. The funding can pay for the cost of: ▪ training (we fund lots of different training courses) ▪ travel to and from training ▪ hiring a replacement PA. Find out more: www.skillsforcare.org.uk/IEfunding Last date for application Friday 28 th February 2020
Who can apply? People who: ▪ live in England ▪ are an adult and employs their own care and support (also known as a personal assistant or PA) using a personal budget from social care or health or their own money ▪ are a parent of a child who is under 18 and receives their personal health budget as a direct payment and employs PAs.
What types of training can I apply for? We fund lots of different training courses, and we look at each application on a case by case basis. ▪ Being a good boss ▪ Moving and handling ▪ First Aid ▪ Communication skills The funding enabled the training to be delivered in my own home ▪ Social care qualifications so it was personalised to my ▪ Nutrition and hydration needs. ▪ Induction training
Individual employer funding 2018/19 229 “The funding was much appreciated by the participants, in particular to those PAs who previously have never attended any Applications processed formal academic training sessions. 184 The training has helped my PAs to reach their potential. This is just the start of their individual learning journey – they’ve successful applications already asked to do further training in the 48 + 599 future and shown that they know how to provide practical support, and this training explained the theoretical knowledge in a individual employers personal assistants formal education setting. I am so proud of their achievements. 1,507 learning outcomes funded None of this would have been achievable without Skills for Care funding.”
Sector-based work academies for PAs In 2018-19 we funded four organisations to test a sector-based work academy for PAs: Our online guide shares best practice from the pilots, and provides a step by step process that you can follow to set up and run an academy. www.skillsforcare.org.uk/SBWAforPAs
What is a sector-based work academy and how can it help? A sector-based work academy is a type of pre-employment training programme that offers unemployed people the opportunity to do training and work experience. It could be one way to attract and recruit more people to become PAs. It also: ▪ gives people the chance to understand more about the sector and the PA role The project aimed to develop a ▪ helps people to see if the role sustainable route into PA work, is right for them, and they’re which will enable the continued right for the role growth of a diverse, skills and ▪ helps employers to develop supported PA workforce. their skills and confidence. WECIL
Seminars to support PA recruitment We run a series of seminars to support you to take a values-based approach to recruiting PAs. ▪ Finding the right people ▪ Values-based interviewing ▪ Valuable conversations www.skillsforcare.org.uk/events
Question of Care: new PA scenario A Question of Care is an online, scenario-based quiz for people that are interested in working in social care. Employers can use it as a profiling tool during the recruitment process, to assess whether candidates have the right values and behaviours to work in social care. Visit: www.aquestionofcare.org.uk
Leaflet for social workers Social workers might support people to assess and decide what care and support they want and need to access. It’s important that people are told about all the options available to them, so that they can make an informed decision, including becoming an individual employer. This leaflet is for social workers and outlines the benefits of becoming an individual employer and how Skills for Care can help. Download: www.skillsforcare.org.uk/IEforSW or email marketing@skillsforcare.org.uk for printed copies.
Training in South Tyneside Helen Duffy, Myles Evans and Jamie Fenwick
Training in South Tyneside
Over r th the la last 2 years we e have developed tr training for r our Peo eople who re receive Dir irect Payments and those who would lik th like to work rk in in th the Care and Su Support Se Sector • PA Induction Training - Magpie • Bespoke Training - Magpie • Effective Employer Training – Premier/Fish • Pathway to Employment – My Life
A quick whistle stop tour of f what th the content was th that we e re required and how we e aim im to kee eep developing wit ith ch choice in in min ind • PA Induction – To enable new and current PA’s to understand the role • Bespoke Training – From either the PA Induction course or at set up of a Direct Payment for training to be identified to individual PA’s and delivered • Effective Employer training – To be delivered as a course or a paper work book at different stages of the person receiving DP • Pathway to Employment – A creative way of showing potential Care and Support staff how the different ways we deliver Support Packages in South Tyneside focusing on PHBs.
My Life • Training which has just started in South Tyneside • Focus on training people who have the right values to work in Care and Support • 3 day course with a matching theme as the course moves on • Focusing on PHB’s not only for PA’s but providers also but has been good to assist with the Social Care Employment Market • Making the thought of working for a family attractive • Having a different conversation about how we want to see Care and Support in the future • Ran by Caroline Tomlinson who received the 1 st Personal Budget for her son over 20 years ago along SDS/Commissioning staff • Hopefully I will come back next year to tell you the success of adding this training • https://www.my-life.org.uk/
Training in South Tyneside
What is Magpie Training Ltd • Delivering to NHS, schools, local authorities and the private sector • Tailor made specialist courses • Based in North East but deliver nationally • Qualified staff vocationally and academically. • We deliver bespoke training to PAs across the North East Region, including support courses and full NVQs.
What we aim to achieve for PAs • Effective introductory training • Ongoing training and support to suit individual needs • Facilitate PAs to work safer and better • Ultimately to keep service users safe • Offer ongoing coaching and mentoring forum for PAs and service users • a one stop shop for all needs in the most cost effective way.
Course content • Emergency first aid and basic life support to Care Act 2014 standard 12 and UKRC regulations CPR and defibrillation Heart attack and Angina Stroke Wounds, breaks and head injuries
Course content • Moving and Assisting (Care Act 2014 standard 13) • Techniques on safely moving an individual using equipment including hoisting, slide sheets, assisting to stand and sit etc.
Course content • Safeguarding (standards 10 and 11) • The role and responsibility of the carer • How to respond and report concerns • Confidentiality and disclosures
Course content • Infection Prevention and Control • Standard 15
What tr training is is a Personal l Assistant required to complete? • Personal assistants are not obliged to undertake any training, but those employed as a carer should have completed mandatory training covering a minimum of: • Safeguarding, First aid, • Moving and handling, Infection control • They should also be trained further to meet individual needs. • If a personal assistant works directly for the client, they still need to ensure that they are trained to the minimum levels required.
The role of the employer • Very often Direct payment clients do not realise their responsibilities as an employer. • Employers have a duty of care to ensure employees are safe. • Employees are competent We work closely with the employer to assist them to meet their obligations
We believe.. • Anyone who delivers hands on care should know what to do, safely and efficiently. • Training cannot prevent accidents but can reduce them and simple procedures can make a difference.
What are the minimum levels required? • The Care Act 2014 says that all carers should be competent. There are a set of standards that the law says we need to attain. • To protect vulnerable adults from mistreatment and improve their quality of life, caregivers must follow the principles of the Care Act 2014. The principles aim to emphasise that everyone in care is a human being with wants and needs.
Responsibilities • What if something does go wrong? • Who will be accountable?
What we aim to achieve for PAs • Effective introductory training • Ongoing training and support to suit individual needs • Facilitate PAs to work safer and better • Ultimately to keep service users safe • Offer coaching and mentoring forum for PAs and service users • a one stop shop for all needs
Training in South Tyneside
Who Are Mark Bates Ltd • Specialist Insurer for independent living • Over 20 years experience • 55 staff • Low staff turnover • Internal claims handling team • Partner with specialist legal advice company MSL to provide invaluable employment support.
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