A Good Practice Framework to Reinforce the Exchange of Good Practice in eGovernment General Information Presentation TM Business and Systems Aligned. Business Empowered.
What is… What is … … E-Government � Use of ICT in public administrations … Good practice � Successful solutions or approaches which follow accepted standards … Good practice exchange � Case replication � Copying with local adaptations � Learning from good practices elsewhere � Exchanging experiences Stimulating exchange & re-use of e-government good practice is a priority in Europe 2
Roadmap to the Good Practice Framework concretion Launch of the GPF Proj ect, January eGovernment Communication , S eptember Launch of the eGovernment GPF Portal, Conference, June 2005 Como Lisbon S trategy a dynamic, knowledge based economy 2000 2003 Jan 2005 June 2005 Year 3
Main goals of the Good Practice Framework (GPF) The EC has launched measures to support the creation of comprehensive eGovernment services across the EU. The GPF is a centrepiece in this. The main objectives of the GPF are to: Collect examples of well-defined � eGovernment cases Create an intelligent knowledge database � to make the examples available to the European eGovernment community Offer expert know-how on general or � special eGovernment features Provide access to existing communities � or expertise centres Support the sustainable transfer of good � practices and learning experiences 4
Target Groups IT IT Academics Multipliers Academics Multipliers Business Business Good Practice Good Practice Framework Portal Framework Portal EU EU National Policy National Policy Policy Makers Makers Policy Makers Makers Good Practice Database Good Practice Database European Administrations European Administrations � National level � National level � Regional level � Regional level � Local level � Local level 5
6 Good Practice Labels Self Assessment GPF GP Database Elements of the GPF Portal & Community
Elements of the GPF (2) Portal • Range of features to support eGovernment good practice in Europe Community elements • Registered users can post questions & responses • New discussions related to eGovernment can be started Good practice labels • Good practice labels that provide recognition of a contribution to good practice exchange – events & partnerships 7
Elements of the GPF (3) Good Practice Database • Submit examples of good practice • View and sort good practice eGovernment cases that have been submitted by other users Self Assessment • Case owner answers a predefined set of tailored questions • A minimum number of points must be achieved for the case to be displayed 8
eEurope Awards and Good Practice – a strong relationship Common elements Differences Common elements Differences GPF is a place to collect, assess and � GPF is a place to collect, assess and � Basic idea of good practice exchange � Basic idea of good practice exchange � publish cases publish cases Main elements of questionnaire are � Main elements of questionnaire are � GPF does not rank cases � GPF does not rank cases � identical identical GPF targets those looking for � GPF targets those looking for � Categories for cases have been agreed � know-how Categories for cases have been agreed � know-how Concept seeks easy and relevant results � Concept seeks easy and relevant results � Main eGovernment criteria are identical � Main eGovernment criteria are identical � for search for search Information on cases condensed in one � Information on cases condensed in one � Option for case owners to update � Option for case owners to update � place: GPF place: GPF information information 9
Benefits of the Good Practice Database � Starting point for improving eGovernment in Europe – contact details should be used to get more information � Forum for all – government, multipliers, academics & private sector � Templates/guidelines/advice from other projects shared – cost savings, faster eGovernment implementations � Promotes learning from others’ experience � One-stop shop for eGovernment – easily accessible & up-to-date � Supports the work of other good practice exchange activities – e.G. eEurope awards etc. � Continuity – information available when required 10
Your contribution Your The GPF needs your participation to work effectively! Please: � Register as an expert or user � Add your good practice cases, documents, events information etc. � Share your knowledge in the discussion forum � Ask questions � Pass the website address to your eGovernment colleagues 11
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