Service Manager and Orchestrator Service Manager • Improvements to support for • Supports being patched via Windows Update and Microsoft Windows Server 2012 R2 Update • Exchange Connector is officially supported
T opics covered Automation and • self-service overview Self-service for the cloud tenant • System automation • Process automation • Integration • Summary & wrap up •
Windows Server Windows Azure
Requirement to provide scalable and Volume of Web and cloud IT budget pressure even with reliable services. applications continues to rise. increasing expectations. Always-on expectations of the Evolution of applications to hybrid Complex IT environments that are business. cloud deployment models. tough to manage. Simple and cost- Application focused Enterprise-class effective 8
Infrastructure Infrastructure Automation Application IT service provisioning monitoring and self-service performance management monitoring Enterprise-class multi- Comprehensive Application-owner Flexible service delivery Deep insight into tenant infrastructure for monitoring agility while IT application health hybrid environments of physical, virtual, and retains control cloud infrastructure 10
IT demands Application agility while IT retains control Empower app owners while Common management tools Dynamically expand capacity retaining control for on-premises and cloud to support app SLA System Center 2012 R2 delivers Self-service app Scale application tiers via Unified management views & provisioning, incl. multitenant automation & integration artifacts b/w Windows Server environments & Azure 11
Azure Integration Pack
Automating self-service results in Customers face resource and management challenges lower management overhead and with too many manual processes and efforts focused scarce resources Decrease in Give users fast and User requests errors and easy access to Provisioning rework services Release Manual tasks Batch scripts management Reduce manual admin Patch remediation Rapid change efforts for routine tasks Application Deployments SLA adherence Empower application owners Capacity management to deploy applications and services consistently and reliably
Customers want to … Self- Service provides … Reduction of manual tasks by automating processes - Control change Create private - Manage capacity clouds and Easily request and - Manage status request compute manage private - Manage incidents power clouds, and provision Standardized VMs service offerings Find and request services as needed that are easily - Simply deploy and manage apps by The ability to raise identifiable and themselves incidents in a accessed as standardized manner needed Manage costly efforts of repetitive manual tasks and services Increase and decrease capacity to match project needs
Controlled Role-based Simplified portal empowerment
Automation Standardization Self-service
Activities Runbooks Databus Standard activities . . . and nested runbooks
Define the custom start for the trigger for child “File Creation”
Automation Process automation provides . . .
Private Cloud Service Provider
Model extensions Service request templates Service catalog content Runbooks/workflow s
Enterprise-class Simple and cost-effective Application focused 6. APM for .NET and Java apps 1. Multi-hypervisor clouds 7. Cloud-integrated monitoring & 2. Multi-tenant virtual networks dev-ops 3. SAN and file-based storage 8. VM portability across clouds management 9. Service Provider Foundation 4. Robust Linux support 10. Service templates 5. Process automation & integration 56
Syst stem m Center er Class ss http://www.microsoft.com/en-us/server-cloud/evaluate/trial-software.aspx http://www.microsoft.com/systemcenter Try the products with guided T echNet virtual labs http://technet.microsoft.com/en-us/virtuallabs http://systemcenter.pinpoint.microsoft.com http://blogs.technet.com/server-cloud Stay engaged with the latest IT Pro news on the Edge Show http://channel9.msdn.com/Shows/Edge 58
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