september 2020 3q financial results briefing document
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S H A R I N G T E C H N O L O G Y . I N C September 2020 3Q Financial Results Briefing Document 450-6319 JP Tower Nagoya 19F, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, Aichi TEL: +81-52-414-5919 FAX: +81-52-526-2000 Topic Limited


  1. S H A R I N G T E C H N O L O G Y . I N C September 2020 3Q Financial Results Briefing Document 〒 450-6319 JP Tower Nagoya 19F, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, Aichi TEL: +81-52-414-5919 FAX: +81-52-526-2000

  2. Topic ◆ Limited COVID-19’s impact on “Household problems” business: Sales increased (YoY) ◆ For future growth, transfer all 4 specified Subs. & focus on “Household problems” ◆ 20FY forecast of “Household problems Sales:4,100 / Operating Profit :450 mil. yen 2

  3. Table of contents 1. Impact of COVID-19 2. Transfer of Subsidiaries 3. 3Q ending Sep. 2020 performance reporting & Full-year forecast 4. “Household problems” business follow-up 5. Supplementary materials 3

  4. Impact of COVID-19 4

  5. Transfer of Subsidiaries 6

  6. IFRS Classification of Continuing Operations From 3Q, Denshi and Shiotani of investment were classified as discontinued operations, with IFRS. Sales revenue and operating profit are amounts related to continuing operations only. 19FY were reclassified by the same way. With all specified subsidiaries transferred, investment will be discontinued operations from 4Q. Continuing operations ( Scope of sales revenue and operating profit) Discont. 2Q “Household problems” business Investment Ending in MEISHI Sep.2020 Vertical Media Site Hotel Denshi Re-abroad Portal Site “Seikatsu 110” etc. Shiotani Continuing operations Discontinued 3Q “Household problems” business Investment Ending in Denshi Print Shiotani Glass Sep.2020 Vertical Media Site MEISHI Consultant (Current) Re-abroad Portal Site “Seikatsu 110” etc. Hotel business Continuing operations Discontinued operations Year-end of Re-abroad “Household problems” business Sep.2020 Denshi Print Shiotani Glass (Scheduled) Vertical Media Site MEISHI Consultant Portal Site “Seikatsu 110” etc. Hotel business 8

  7. 3Q Performance reporting & Full-year forecast 9

  8. Full-year forecast of “Household problems” business Based upon recent business growth despite COVID-19, we forecast 4,100 mil. yen of full-year sales revenue of “Household problems” business. With sales revenue increase, 450 mil. yen of full-year operating profit is estimated. Meanwhile the Company’s full-year forecast is not announced because the timing and profit/loss on transfer of subsidiaries of investment are not predictable at this moment. Full-year forecast of “Household problems” business Sep. 2020 Sep. 2019 Forecast YoY Actual as of today + 208mil.yen 4,100mil.yen 3,891mil.yen Sales revenue + 718mil.yen Operating profit 450mil.yen (268)mil.yen 15

  9. “Household problems” business follow-up 16

  10. Improved efficiency of Call Center Operation The business process & efficiency of call center operation has been improved by organization reform to raise motivation, and by newly installed PBX (integrating multiple phones). Close support brought shortened post processing time, earlier raise of new hires. These efficiency increased the number of attendance per hour, approximately 1.5 times from the previous year. For efficiency Attended cases per hour, YoY Efficiency ◆ Organization reform to motivate Approx. 1.5 times ◆ Swift raise of new hires improved ◆ Interdepartmental communication and flexible response thanks to in-house organization ◆ Shortened idle time by visualizing attendance situation after new PBX installed 3Q, 2019 3Q, 2020 22

  11. For Satisfaction of Customers and Partner Stores Claim ratio from customers and partner stores are continuously low. For further customer satisfaction, we will continue to draw up on-site needs, and reflect them on our business. Meanwhile, we will strive to provide better user-friendly platform for partner stores. Claim ratio from partner stores is also defined as key success factor of long-term business growth and our competitiveness. Claim ratio Claim ratio from partner stores 0.80% 0.10% 0.08% 0.60% 0.06% 0.40% 0.04% 0.20% 0.02% 0.00% 0.00% 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q 4 Q 1 Q 2 Q 3 Q Sep.2017 Sep.2018 Sep.2019 Sep.2020 Sep.2018 Sep.2019 Sep.2020 23

  12. Supplementary materials 25

  13. Solving household problems We have contracts with over 4,400 partner stores that can provide support for various “Household problems," and we accept users who visit the website our company operates and introduce them to these partner stores. Over 150 categories From light work to renovations Accepted 24 hours a day, 365 days a year In-house call center Corresponding throughout Japan Over 4,400 partner stores 26

  14. Company profile  Company name SHARINGTECHNOLOGY.INC  Head Office JP Tower Nagoya 19F, 1-1-1 Meieki, Nakamura-ku, Nagoya-shi, Aichi 450-6319  Tokyo Office Nissay Marunouchi Garden Tower 3F, 1-1-3, Marunouchi,Chiyoda-ku,Tokyo 100-0005 TEL : +81-52-414-5919 FAX : +81-52-526-2000  TEL / FAX  Executive Representative Director, CEO Nobuhiro Moriyoshi officers Director Masayoshi Shino Eisaku Ueda Director Hiroo Asai Outside Director Audit and Supervisory Committee Member Yuichi Zenri Outside Director Audit and Supervisory Committee Member Satoshi Moriyama Outside Director Audit and Supervisory Committee Member  Capital 881.22 million yen (paid-in capital 1,727.44 million yen) *As of the end of June,2020  Number of Unconsolidated number of employees 334 (including 136 temporary and part-time workers) Employees Consolidated number of employees 430 (including 148 temporary and part-time workers) *As of the end of June,2020  Accounting End of September Period  Market Securities Code: 3989 (Tokyo Stock Exchange Mothers) 33

  15. Precautions relating to future forecasts The disclosed documents include matters relating to the future outlook of forecasts, perspectives, goals and plans relating to SHARINGTECHNOLOGY Group, and have been generated on the basis of forecasts at the time of disclosure based on the information that could be obtained at the time of disclosure. Certain assumptions have been utilized for these matters, and they include risks and uncertainties that are merely decisions made by SHARINGTECHNOLOGY Group's management and subjective predictions. As a result, please note that due to various factors, the performances, operating results and financial situations may yield different results compared to the current forecasts, perspectives, goals. Even in the event that new information or events will arise in the future and this future outlook will be affected, We will not be obligated to update and announce such prospects. The disclosed documents are not intended for soliciting investments, and SHARINGTECHNOLOGY.INC shall not bear any responsibility regarding any troubles, damages or losses incurred based on this information. We ask that all investors make your own judgments relating to investments. 34

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