School of Arts and Languages OUTCOMES AND ASSESSMENT COA MEETING – OCTOBER 2 ND , 2018
School of Arts and Languages Background Art Studio Classes Art History Drama Production Company Music Ensembles Languages 8 world languages
Our AUOs Outcome 1.1 Student Success - Students will be able to achieve personal and educational goals with a 2-year comprehensive educational plan in arts and/or languages . Outcome 1.2 - Office Effectiveness - The School of Arts and Languages office will provide effective and positive support to faculty, staff, and students. Outcome 1.3 Promote Equity - The SAL will promote an environment that is encouraging of equity-based discussion and practice in our office, our classrooms, and in general practice Outcome 1.4 Provide leadership and direction for scheduling - The SAL office will provide relevant data and related training in order to better lead and direct the development of class schedules to meet student demands and needs
What Outcomes Were Assessed? Outcome 1.2 - Office Effectiveness Outcome 1.3 Promote Equity
Focus on Faculty and Staff Pre- and Post- Survey Survey Monkey One survey for adjuncts One survey for tenured-tenure track Responses Spring 2017 Fall 2017 Tenured/tenure-track 19 responses, 73% 25 responses, 96% Adjuncts 34 responses, 40% 28 responses, 33%
Focus on Faculty and Staff Pre- and Post- Survey, Question 1 – Outcome 1.2
Focus on Faculty and Staff Pre- and Post- Survey, Question 2, Outcome 1.2
Focus on Faculty and Staff Pre- and Post- Survey, Question 3, Outcome 1.3
Key Findings – Outcome 1.2, Office Effectiveness Meetings Faculty want content that will impact classroom practice No trends regarding times, days, formats Customer Service in Office Slight overall improvement Discrepancies in feedback between contract and adjunct faculty Contracts indicated improvement Adjuncts indicated decline Results from both surveys indicated a need for continued work and growth in customer service practices
Key Findings – Outcome 1.3, Promote Equity Both adjunct and tenured/tenured track post- surveys showed decline Understanding Mesa’s definition of equity Valuing Mesa’s intent to be the Leading College of Equity & Excellence Comments and conversation indicate: Campus work is geared toward full-time faculty Should be more effort to target those NOT integrating equity-based practice It’s time to move beyond initial work and presentations
Focus on Students Survey, Outcome 1.2
Focus on Students Survey Purpose of office visit Rubric (1-4) – experience, amount of time, treatment, received information, issue resolved, overall customer service What do you think our office can do to be even better?
Results All student asked to take survey and were offered incentive Very positive results Only 10 respondents so no real conclusions
Challenges and Lessons Learned Next steps??…issue of survey fatigue Use IE office for survey and results
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