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1 Sa fe r Sma rte r F le e ts L a ra Churto n-Hug he s He a d o f Sa le s & Ma rke ting Austra la sia www.mixtelematics.com.au MiX T e le ma tic s A global provider of fleet management, driver safety and vehicle tracking services

  1. 1 Sa fe r Sma rte r F le e ts L a ra Churto n-Hug he s He a d o f Sa le s & Ma rke ting Austra la sia www.mixtelematics.com.au

  2. MiX T e le ma tic s  A global provider of fleet management, driver safety and vehicle tracking services and solutions  Efficiency  Safety  Compliance  Security www.mixtelematics.com.au

  3. 3 Wo rk re la te d tra uma tic injury & fa ta litie s 2003 to 2015 Vehicle Collision 27% Male 97% Fatalities Results Demographic A total of 3207 Female 3% Hit by moving object 14% Annual Average of 97 Falls from height 13% In 2015 A total of 195 Falling objects 12% 65% fatalities were vehicle collisions *Safe Work Australia, 2016. www.mixtelematics.com.au

  4. 4 Why c ra she s o c c ur in the wo rkpla c e • The vehicle lost control. • Coming home, I drove into the wrong house and collided with a tree I don't have. • I thought my window was down, but I found out it was up when I put my hand through it. • A pedestrian hit me and went under my car. • The guy was all over the road, I had to swerve a number of times before I hit him. • In my attempt to kill a fly, I drove into a telephone pole. Centre for Accident and Research for Road Safety. www.mixtelematics.com.au

  5. 5 Ca se Study – DHL Austra lia www.mixtelematics.com.au

  6. 6 DHL Supply Cha in T ra nspo rt Divisio n Across the Supply Chain Division -115 Light Commercial Vehicles utilising MiX Telematics & 25 Vehicles with MiX Vision: NSW 39 Vehicles with Telematics & 7 with MiX Vision QLD 23 Vehicles with Telematics & 6 with MiX Vision VIC 25 Vehicles with Telematics & 6 with MiX Vision WA 16 Vehicles with Telematics & 3 with MiX Vision SA 10 Vehicles with Telematics & 3 with MiX Vision NT 2 Vehicles with Telematics only www.mixtelematics.com.au

  7. 7 K e y Pe rfo rma nc e I ndic a to rs  Vehicle behaviour  Monitoring Harsh Braking Events WHAT  Monitoring Over speeding Events  Monitoring Excessive Idle  Driver Safety  Public Safety  Vehicle Safety WHY  Vehicle Efficiency  Reducing Operating Costs  Lower the risk of Accidents  RAG Reporting  HOW Fuel Reporting  In Cab Assessments www.mixtelematics.com.au

  8. 8 T he tria l Commenced with 6 Vehicles in a 12 month trial using both Telematics and Mix Vision between August 2015 and July 2016 - 2 Vehicles each in NSW, QLD and VIC  Previous GPS tracking system was EOL  Majority of units were 2G  Leveraging on Global initiatives with MiX Telematics the wheels were set in motion to begin a trial in Australia to see whether our needs would be met As the trial began realised the technology could be used to meet many key criteria within the business:  GPS tracking  Driver behaviour  Vehicle behaviour  Consignment tracking  At fault accident management  Fuel efficiency – go green MiX Vision gave us an insight as to what happens at the time of events such as Harsh Braking www.mixtelematics.com.au

  9. 9 T he c ha lle ng e s Big Brother The perception of Big Brother is watching every move being made. The feeling was negative and emotions ran high. Dispelling the rumours..  Management is watching in some vehicles but not listening  Management is watching when an event is recorded such as Harsh Braking  Management are NOT sitting at a computer watching live feeds while people are driving In cab buzzers When a operator is driving outside the set parameters ie without their Driver Blue Key, Over speeding, Harsh Braking etc the In Cab buzzer will Alert the Driver Stop the buzzing Corrective action stops the in cab alert i.e. Insert Driver Blue Key, reduce speed, allowing enough distance to slow down instead of jumping on the brake, driving to the conditions www.mixtelematics.com.au

  10. 10 T he c a me ra do e sn’ t lie … www.mixtelematics.com.au

  11. 11 Co nfirming drive r b e ha vio ur … www.mixtelematics.com.au

  12. 12 Co a c hing to o l… www.mixtelematics.com.au

  13. 13 RAG re sults Harsh Harsh Fuel Accelerati Decelerati Over Overspeed For Each Site Name Distance Fuel Used Accel Brake DATE Driver Consumpt ons per ons per Speed ing 10 Sec RAG Score (km) Litres Occurrenc Occurrenc ion km/L 100 km 100 km Max (km/h) Duration Per km es (km/h/s) es (km/h/s) 3/12/2016 BRIS DRIVER 1 Brisbane 974.50 8.740 111.500 0 0.00 14 1.43 105 00:00:00 0.00 1.43 14/01/2017 BRIS DRIVER 1 Brisbane 757.60 9.019 84.000 1 0.13 14 1.84 109 00:00:00 0.00 1.97 11/02/2017 BRIS DRIVER 1 Brisbane 213.40 9.081 23.500 0 0.00 1 0.46 113 00:02:28 6.93 7.40 3/12/2016 BRIS DRIVER 2 Brisbane 1,271.30 9.705 131.000 0 0.00 29 2.28 116 00:00:25 0.19 2.47 14/01/2017 BRIS DRIVER 2 Brisbane 1,017.60 9.466 107.500 0 0.00 24 2.35 118 00:00:48 0.47 2.83 11/02/2017 BRIS DRIVER 2 Brisbane 1,287.80 0.000 0.000 2 0.15 12 0.93 120 00:00:46 0.35 1.44 3/12/2016 MELB DRIVER 1 Melbourne 572.60 9.624 59.500 0 0.00 14 2.44 104 00:00:00 0.00 2.44 14/01/2017 MELB DRIVER 1 Melbourne 943.20 10.365 91.000 0 0.00 13 1.37 106 00:00:00 0.00 1.37 11/02/2017 MELB DRIVER 1 Melbourne 1,106.60 10.489 105.500 0 0.00 12 1.08 104 00:00:00 0.00 1.08 3/12/2016 MELB DRIVER 3 Melbourne 636.50 9.718 65.500 0 0.00 25 3.92 100 00:00:00 0.00 3.92 14/01/2017 MELB DRIVER 3 Melbourne 715.30 9.054 79.000 0 0.00 10 1.39 108 00:00:14 0.19 1.59 11/02/2017 MELB DRIVER 3 Melbourne 772.90 9.040 85.500 0 0.00 7 0.90 101 00:00:00 0.00 0.90 3/12/2016 SYDN DRIVER 1 Sydney 518.40 6.361 81.500 0 0.00 33 6.36 107 00:00:00 0.00 6.36 14/01/2017 SYDN DRIVER 1 Sydney 506.00 7.281 69.500 0 0.00 22 4.34 107 00:00:03 0.05 4.40 11/02/2017 SYDN DRIVER 1 Sydney 529.60 7.731 68.500 0 0.00 19 3.58 100 00:00:00 0.00 3.58 14/01/2017 SYDN DRIVER 3 Sydney 831.50 9.137 91.000 0 0.00 51 6.13 116 00:06:10 4.44 10.58 11/02/2017 SYDN DRIVER 3 Sydney 838.40 9.064 92.500 0 0.00 24 2.86 114 00:00:36 0.42 3.29 Adhoc training if and when required. LOW RISK Monitor Monthly Indentify contributing behav iours, REMEDIAL ACTION discuss and change behav iours. Monitor REQUIRED ov er the following weeks. Rev isit following Month Indentify contributing behav iours, HIGH RISK discuss and change behav iours. Intense REMEDIAL ACTION Coaching and In Cab Assesment. REQUIRED Monitor ov er the following weeks. Rev isit following Month www.mixtelematics.com.au

  14. 14 Ho w is DHL c ha ng ing ?  Based on RAG results and MiX Vision footage Drivers most ‘At Risk’ are identified  Print out a series of reports for identified drivers  Discuss in detail with the driver their behaviours and the impact it has on the business  Devise an action plan of training requirements including In Cab Assessments  Revisit weekly  Red and Amber drivers will continue to receive advice, training and support to become Green Drivers  Repeat offenders are managed out www.mixtelematics.com.au

  15. 15 Ca se Study – Bo rg Ma nufa c turing www.mixtelematics.com.au

  16. Bo rg Ma nufa c turing  200 heavy and medium vehicle fleet and Sales Rep cars  End to end logistics  Plantation to Factory  Factory to National Distribution Centre  Interstate Distribution/Linehaul  Local Distribution  Goals  Improve driving safety in the business – reduce rollover risk  Meet Chain of Responsibility (CoR) obligations  Reduce insurance liability www.mixtelematics.com.au

  17. Cha ng ing drive r b e ha vio ur Organisation Behaviour WHAT GETS MEASURED, GETS DONE! Employees Supervision Co-workers www.mixtelematics.com.au

  18. Cho o sing the rig ht I n-Ve hic le Mo nito ring Syste m www.mixtelematics.com.au

  19. Wha t’ s the diffe re nc e ? www.mixtelematics.com.au

  20. Ho w did Bo rg a c hie ve the se re sults? Total KM Driven v Average RAG Score 700000 4.5 4 600000 3.5 500000 3 Average RAG Score 400000 KM Total 2.5 Km Total 2 300000 Avg RAG Score 1.5 200000 1 100000 0.5 0 0 January February March April May June July August September October November December January February March April Month www.mixtelematics.com.au

  21. Org a nisa tio n Organisation A paradigm change - investing in safety.  Management commitment Behaviour  Financial commitment  Policies and procedures  Organisational restructure Employees Supervision  Additional staff to monitor IVMS Co-workers www.mixtelematics.com.au

  22. Supe rvisio n Driver line managers and supervisors  Daily event reports  Individual feedback  ‘Hot’ debriefs and coaching  Use of reporting tools  IVMS reports  Analysis of in-cab video www.mixtelematics.com.au

  23. Co -wo rke rs  Healthy competition to be the safest work area  Driver champions  Group rewards www.mixtelematics.com.au

  24. E mplo ye e s  Immediate in-cab feedback  Follow-up coaching  Internal driver training Will I receive How likely is  Toolbox talks various How desirable it that I will Should I outcomes if I or undesirable reach my  Incentives and accountability reach my are these exert effort? performance performance outcomes? goal? goal? www.mixtelematics.com.au

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