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Research aims 2 Research Process - Values Modes Values Modes: Main segments Settlers PROSPECTORS Security driven Outer Directed PIONEERS Inner Directed


  1. Research aims • • • 2

  2. Research Process - Values Modes • • • •

  3. Values Modes: Main segments Settlers PROSPECTORS Security driven Outer Directed ● ● ● ● ● ● ● ● ● ● PIONEERS Inner Directed ● ● ● ● ●

  4. Pioneers More likely to espouse • • •

  5. Prospectors More likely to espouse Discipline Whip Acquiescence Security National security Afraid Two classes Pessimism • Conformity Non-reflective Unobliged Rules Patriarchy Safety Irresolute Propriety Material wealth Big business Revenge Shangri-la Power Skeptical Traditional family Insular Hetero-love Certainty Reserved Complacent Divided Luddism Indulgent diet Force Be satisfied National pride Wrong clothes Catharsis Deference • Fanta Functional spender Overspend Solitary sy Bender Showhome Distant Tradition Impulsive spender Sensitive Control Socialist Premium shopper Coasting Stupid law Pleasure Speculate WYSIWYG Religious Looking good Good Budget bedlam Non-acquisitive Busy Bodily Ease Aspiration time Confident Faith Simmer Visible success Car casual Sexual Free Independent Image Self-choice Fun Hedonism Exhilaration Conscience Buzz Loyalty Achievement Artisan Local Adaptable Inquisitive Nature Listening Joyness Positive green Tao Visible ability Green intent Aesthe Unplanned No sweat Self-direction • Healthy lifestyle Cheerful tics Novelty Self-efficacy Benevolence Creativity Adventure Caring Stimulation Poverty aware Openness Learner Forgiveness Justice Universalism Optimism Global

  6. Settlers Discipline More likely to espouse Whip Acquiescence Security National security Afraid Two classes Pessimism Conformity Non-reflective Unobliged Safety – I think it is important to live in Rules • Patriarchy Safety Irresolute Material wealth Propriety Big business Revenge secure surroundings. I avoid anything that Shangri-la Power Skeptical Traditional family Insular Hetero-love Certainty Reserved Complacent Divided Luddism might endanger my safety. Indulgent diet Force Be satisfied National pride Wrong clothes Catharsis Deference Fanta Functional spender Overspend Rules – People should do what they are • Solitary sy Bender Showhome Distant Tradition Impulsive spender Sensitive Control told. People should follow rules at all times, Socialist Premium shopper Coasting Stupid law Pleasure Speculate WYSIWYG Religious Looking good even when no-one is watching. Good Budget bedlam Non-acquisitive Busy Bodily Ease Aspiration time Confident Faith Simme Car casual Visible success Free Independent Sexual r Image Self-choice Fun Hedonism Non-reflective – They believe it is a waste • Exhilaration Conscience Buzz Achievement Loyalty Artisan Local Adaptable Inquisitive Nature Listening of time trying to figure out who they are Joyness Positive green Tao Visible ability Green intent Aesthet No sweat Unplanned Self-direction Healthy lifestyle Cheerful ics and what they’re good at. - I am who I am, Novelty Self-efficacy Benevolence Creativity Adventure Caring Stimulation and the way I react and behave is not Poverty aware Openness Learner Forgiveness Justice something I can or want to do something Universalism Optimism about. Global

  7. Values Modes: Values Map

  8. Values Modes: Values Map

  9. Optimism and Pessimism World gets more confusing World gets more exciting

  10. Identity My Nationality My Job

  11. Referendum context

  12. More Prospector and less Pioneer than rest of country Total sample; Weight: Weight; base n = 781; total n = 1017; 236 missing; effective sample size = 607 (78%)

  13. More aspirational and individualistic than most London councils with lowest number of Pioneers Total sample; Weight: Weight; base n = 781; total n = 1017; 236 missing; effective sample size = 607 (78%)

  14. No significant change in distribution over the past four years

  15. Values distribution is diffuse: no dominant sub-group, even spread of socially liberal and socially conservative residents • Alienated Settlers • 18% Socially Traditional Conservative Settlers Prospector 18% 3% • • Socially Concerned Liberal Pioneers Prospector 2% 22% Confident Pioneers 14% 17

  16. Comparisons with an inner London Borough Alienated Settlers 18% Socially Traditional Conservative Settlers Prospector 18% 3% Socially Concerned Liberal Pioneers Prospector 2% 22% Confident Pioneers 14%

  17. Comparisons with an outer London Borough Alienated Settlers 18% Socially Traditional Conservative Settlers Prospector 18% 3% Socially Concerned Liberal Pioneers Prospector 2% 22% Confident Pioneers 14%

  18. Just over half are satisfied, slightly higher than 2017 but still comparatively low. • • • • • • • • Total sample; Weight: Weight; base n = 891; total n = 1017; 126 missing; effective sample size = 708 (79%)

  19. Satisfaction in line with 2017, lower than higher satisfaction in 2015/2016 Total sample; Weight: Weight; base n = 891; total n = 1017; 126 missing; effective sample size = 708 (79%)

  20. Advocacy levels remain low, but have recovered from 2017 low 180% 40% 160% 35% 140% 30% 120% 25% 100% 20% 80% 15% 60% 10% 40% 5% 20% 0% 0%

  21. Residents feel well informed but unable to influence their local area Findings • • •

  22. Strong agreement on Harrow’s housing needs • • • •

  23. A majority disagree that the council provides value for money • •

  24. Just under half feel that the council has less money, nearly one in five feel it has more Feel council has more (18%) • • • Feel council has less (49%) • Pioneers (63% compared to 45% Prospectors and Settlers) • Owner occupiers (56%) • White British (61%) • Those dissatisfied with the council (57%) • Aged 45-54 (57%)

  25. Small increase in residents feeling unsafe Feel completely safe or occasionally unsafe (47%) • Male (54% compared to 44% female) • Pioneers (60%)* • White Other (66%)*, White British (54%) • Social tenants (57%)* and private renters (51%)* • 16-24 (55%) Feel unsafe/always worried about my safety (51%) • Female (56%) • Prospectors (59%), Settlers (57%) • Asian (61%) • South East (58%)

  26. Settlers most likely to not feel safe; one quarter always worried about their safety Total sample; Weight: Weight; base n = 777; total n = 1017; 240 missing; effective sample size = 617 (79%)

  27. Majority feel the area has declined in the last few years Findings • • • • •

  28. This is in line with other areas* •

  29. Prospectors most likely to feel the area has improved. Pioneers are most likely to feel the area has declined

  30. Socio-economic issues, street cleanliness, high streets and key services felt to have declined Total sample; Weight: Weight; base n = from 574 to 883; total n = 1017; 443 missing; effective sample size = 696 (79%)

  31. Decline perceptions are concentrated amongst White British residents

  32. Customer service • • • • • • • Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 703 (79%)

  33. Small increases in clean streets, affordable housing and jobs Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 711 (80%)

  34. Prospectors are more likely to value clean streets, affordable housing, and low council tax Total sample; Weight: Weight; base n = 781; total n = 1017; 236 missing; effective sample size = 624 (80%)

  35. National news outlets dominate • • • • • • • ↓ ↓ ↓ Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 712 (80%)

  36. Harrow People magazine has most widespread exposure • • • • • • • • • Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 713 (80%)

  37. Initial findings • • • • • • •

  38. Initial recommendation themes • • • •

  39. Appendix 42

  40. Profile • • • •

  41. Values group Total sample; Weight: Weight; base n = 781; total n = 1017; 236 missing; effective sample size = 607 (78%)

  42. Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 704 (79%)

  43. Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 703 (79%)

  44. Total sample; Weight: Weight; base n = 795; total n = 1017; 222 missing; effective sample size = 650 (82%)

  45. Total sample; Weight: Weight; base n = 889; total n = 1017; 128 missing; effective sample size = 709 (80%)

  46. Ethnicity Total sample; Weight: Weight; base n = 893; total n = 1017; 124 missing; effective sample size = 706 (79%)

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