Proposed June 2018 Service Changes Public Hearing – November 1, 2017 1
Background 2
Background: Connections 2025 • Board approved transit plan • 10-year vision for more reliable, more frequent, better connected network • Designed to address declining ridership and better meet community needs • Guides 3x per year service changes • Plan based on more than a year of public & board input 3
How did we get here? Where are we going? 4
Proposed June 2018 Service Changes Significant Changes • Half of Capital Metro routes proposed to change Expands High Frequency Route network • 14 routes compared to 6 routes • 7 day a week service compared to weekdays only Designed around creating a more useful network • Thinking beyond individual routes More east – west service 15 eliminated routes replaced with other service 5
Outreach Meetings • Public Meetings & Webinars • Capital Metro Advisory Committees • City Boards & Commissions • Neighborhood Associations • Health and Human Service Agencies – HACA, Criss Cole, TWC, School for the Blind, others • Business and advocacy organizations 6
Public Outreach • Street Teams at bus stops • Community Events – Back to School, Hot Sauce Festival, Austin Energy Resource Fair, El Grito, etc. • Schools and Service Providers • CMTA operators • Paid media – print, online and radio • At-stop signage 7
Recommended Revisions 8
Network Design Principles 9
Evaluated Routes Following Routes Evaluated 5 243 350 7 271 383 17 300 392 21/22 315 490, 491, 492 105 323 240 333 10
Request: Provide Direct Service to Criss Cole Rehabilitation Center (Route 5) Revised Proposal Current Proposal CCRC CCRC Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 5 Yes Yes 38 None Neutral 11
Request: Operate in addition to UT Shuttle on speedway (Route 5) Retain Current Proposal 6 min 0.3 mile 5 min 0.25 mile Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 5 No Yes 176 N/A N/A 12
Request: Serve Greyhound Station(Route 7) Current Proposal - Retain 6 min 0.3 mile Greyhound Station Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 7 Yes - 37 N/A N/A 13
Request: Keep Route 7 on Freidrich to Woodward (Route7) Revised Proposal Current Proposal Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 7 Yes - 15 None Neutral 14
Request: Preserve Service along Vargas (Currently Served by Route 4) Proposed School Trip Current Proposal - Retain 5 min 0.25 mile Afternoon southbound school trip Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 17 Yes Yes 15 (Allison None Neutral 15 Elementary)
Request: Provide Continuous Service along Exposition (Currently Served by Routes 21/22) Retain Current Proposal 8 min Howson Library 0.4 mile 12 min 0.6 mile Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 18 No No 26 N/A N/A 16 335
Request: Operate Route 105 on Redd Current Proposal Revised Proposal Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 315 No No 93 N/A N/A 17
Request: Provide school trips on Route 105 to Small M.S. Current Proposal Hwy 290 12 min 0.6 mile Small M.S. Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 315 No No 13 (at Small N/A N/A 18 M.S.)
Request: Serve St. David’s Medical Center North (Currently served by Route 240 proposed for elimination) Current Proposal St. David’s North Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact N/A No No 24 N/A N/A 19
Request: Operate on Heatherwilde (Route 243) Revised Proposal Current Proposal Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 243 Yes Yes 57 Decrease Neutral 20
Request: Serve Met Center and ACC Riverside (Route 271) Current Proposal Revised Proposal Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 271 Yes Yes 51 (Met Ctr) None Neutral 21
Request: Preserve Route 300 Service on Rogge instead of proposed 51st Current Proposal 1 mile 0.5 mile Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 22 300 Yes Yes 60 (not N/A N/A including Manor)
Request: Serve Oak Hill Shopping Center (Route 315) Current Proposal Revised Proposal Oak Hill S.C. Oak Hill S.C. Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 315 Yes No 28 Minor Neutral 23
Request: Serve Perez Elementary School (Currently served by Route 333) Retain Current Proposal 16 min 0.8 mile Perez Elementary Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 333 No No 12 N/A N/A 24
Request: Preserve Service Tuscany (Currently served by Route 323) Current Proposal Revised Proposal Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 339 No No 120 Decrease Balanced 25
Request: Preserve Service to Tuscany (Cost Balanced by removing Route 323 extension to Far West) Current Proposal Revised Proposal Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 323 Yes No N/A None Balanced 26
Request: Route 383 service to NLTC Current Proposal Revised Proposal NLTC Route Meets Design Grows Current MetroAcces Cost Guidelines Ridership Boardings s Impact 383 No Yes 180 (Anderson Decrease Balanced 27 Mill) 375 (NLTC)
Request: Route 383 service to NLTC (Cost Balanced by uncoupling Route 392) Current Service Revised Proposal Tech Ridge Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 392 Yes - 89 (west of None Balanced 28 Burnet)
Request: Operate Senior Routes Once a Week Revised Proposal Current Proposal Routes 490, 491, & 492 are proposed Operate 1 day per for elimination week instead of 2-3 times per week Route Meets Design Grows Current MetroAccess Cost Guidelines Ridership Boardings Impact 490 No No 490 – 20/36 None Balanced 29 492 491 – 23 492 492 - 48
Potential Impact on MetroAccess Customers 36 home addresses would no longer be in ADA service area. 80 Estimate of future customers to come into the MetroAccess ADA service area. 30
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