Project DRIVE IF YOU DONT KNOW WHAT DRIVES YOUR PEOPLE, YOU DONT KNOW - PowerPoint PPT Presentation

International Research Initiative: Research into the Drivers of Absenteeism & Disengagement Project DRIVE IF YOU DON’T KNOW WHAT DRIVES YOUR PEOPLE, YOU DON’T KNOW WHAT DRIVES YOUR BUSINESS! The Welch MBA

Why ? 1 DRIVE The Welch MBA

100 workers/employees in Luxembourg today absent present 96 4 (source:Gallup Institute) (source: engaged not/dis-engaged actively disengaged CEPS/Ministry) 70 13 13 400m ~1.5bn Euros p.a. Cost to LuxCos Euros p.a. ~250m ??? Euros Cost LuxEco (source: Euros p.a. p.a. SHU calculations) DRIVE The Welch MBA

100 workers/employees in Luxembourg today absent present 96 4 engaged not/dis-engaged actively disengaged 70 13 13 400m ~1.5bn Euros p.a. Cost to LuxCos Euros p.a. 250m ??? Euros Cost LuxEco Euros p.a. p.a. DRIVE The Welch MBA

“Mental” Resources as Key Success Factor Two Dimensions of Human Resources/Capital Human Resources/Capital Physical Psychological Resources/Capital Resources/Capital DRIVE The Welch MBA

Outcomes related to Feeling Good/Bad (Selected Scientific Research Findings) “ As people arrive at Aggression & violence Performance their workplaces, Seeking short-term benefits they do not check Creativity outweighed by long term costs their hearts, minds, and feelings at the Persistence Impulsive temptations door” Addictive compensations Org. Citizenship Beh. “A person’s inner Foolish risk taking work life is a crucial Engagement driver of a Inappropriate goals beyond knowledge worker’s Mental Strength/Health performance and ability performance” Violation of rules and Social Commitment & Teresa Amabile, PhD guidelines Effectiveness & Professor of Business Administration Communication Arrogance, egotism, Harvard Business School disclosure Physical Health of confidential information DRIVE The Welch MBA

Who ? 2 DRIVE The Welch MBA

Global Collaboration Network of Research Labs on Work Psychology…. 60+ research labs worldwide (see www.selfdeterminationtheory.org ) DRIVE The Welch MBA

…including SHU Luxembourg 60+ research labs worldwide (see www.selfdeterminationtheory.org/faculty/) DRIVE The Welch MBA

Project DRIVE DRIVE The Welch MBA

Principal Scientists/Researchers behind Project DRIVE Prof. Claude Fernet, Ph.D. Prof. Marcus Müller, Ph.D DRIVE The Welch MBA

How ? 3 DRIVE The Welch MBA

DRIVE Framework Static benchmarking assumes that each benchmark factor has the same impact on organizational outcomes across benchmarked firms  DRIVE measures the impact of each question on absenteeism/engagement in your team/business unit/company  DRIVE summarizes questions into workplace parameters (e.g. workload, fairness or reward) and measures the impact of each parameter on absenteeism/engagement in your team/business unit/company  DRIVE measures the impact of questions & workplace parameters on psychological factors to provide specific guidance on potential design and implementation of measures to improve motivation, productivity and innovation in your team/business unit/company DRIVE goes beyond static benchmarking measuring the dynamic impact of individual parameters on absenteeism and engagement unique to your organization The Welch MBA

DRIVE Framework Individual Questions Workplace ? Parameters ? ….. Psychological Outcomes Parameters ? ….. ….. ? Absenteeism ….. ….. ? ….. Engagement ….. ? ….. ? ….. ? DRIVE The Welch MBA

How? • Online/Paper Survey (French, German, English) • Approx. 80 multiple choice questions (25-30 min.) • Minimum of 20 participants • Confidentiality ? DRIVE The Welch MBA

DRIVE – Confidentiality Research Company Team Absenteeism Individual Individual ID xx1 Results Individual Aggregate ID xx2 Results ID xx1 Name 1 Individual ID xx3 Results ID xx2 Name 2 Individual Survey Results ID xx4 Results ID xx3 Name 3 Individual ID xx5 Results ID xx4 Name 4 Individual ID xx6 Results ID xx5 Name 5 ID xx…. Results ID xx6 Name 6 ID xx…. Name… Matching DRIVE The Welch MBA

DRIVE Translating Science into Business Success DRIVE The Welch MBA

Contact Details Dr. Marcus B. Müller Professor of Management John F. Welch College of Business Sacred Heart University www.sacredheart.edu & www.shu.lu www.selfdeterminationtheory.org/faculty/ email muellerm@sacredheart.edu tel (+352) 22 76 13 1 [office] DRIVE The Welch MBA