Pfizer Talent Analytics Journey May 2015
An Exciting Time to be Part of HR We as a function are rapidly getting better and better at using information insights to make faster, higher quality workforce decisions • Better talent matching and selection processes • Improving existing HR programs and processes • Forecasts and strategic workforce plans aligned to short, medium, and long term business needs 2 Pfizer Confidential
Evolution of Global Workforce Intelligence
Pfizer’s Four Imperatives • In January 2011, Pfizer Chairman & CEO Ian Read established these four imperatives to guide the company’s work. 1 2 3 4 Fix our Make the right Earn greater Create an innovative core capital respect from ownership and generate allocation society culture medicines that decisions that profoundly maximize value impact health and enhance shareholder returns 4 Pfizer Confidential
A Little Bit About HR Activity at Pfizer • 7 Divisions : Established Products, Innovative Products, Vaccines/Oncology/Consumer, Medical, Global Supply, R&D, Enabling Functions/Corporate • Workforce in 95 different countries across the globe • Frequent large scale acquisitions and divestitures and internal reorganizations and restructuring • Passionate focus across HR on building an ownership culture (Pfizer Imperative #4) • Embracing and facilitating shift in workforce demographics, including geographic and generational 5 Pfizer Confidential
GWI Mission Establish Pfizer HR as a leader in evidence based decision and discussion by building analytical capability and blending qualitative and quantitative perspectives across the HR function, to help measure progress on workforce strategies and increase the value of human capital at Pfizer 6 Pfizer Confidential
GWI Services FACTS AND REPORTS ADVANCED ANALYTICS • Global Data Reporting • Optimization and Forecasting • Global • Use of advanced M&A/Reorganizations mathematical modeling and Support statistical techniques in decision making • Research internal and external data variables • Program Evaluation and ROI • Infographic and data • Provide evidence based visualization technology consultation and share results with a story telling approach 7 Pfizer Confidential
Capability Building in Isolation Analytics HR Capability In our experience, the HR profession as a whole has largely tried to build analytics capability in isolation, without building competency to make the most of the capability across the full HR function
GWI Methodology Our analytics methodology applies a multi-step model to answer key business questions 1 2 3 Question Hypothesis testing Data Quantitative Client Elements vs Storytelling Discussion & Source Qualitative Action Plans Conceptual Model Analysis & Research Model Data Collection Consultation Action Plan & Measurement 9
Two Year Journey 2014 Formed GWI Team & Introduced Developed Advanced Analytics Assessed the GWI Introduced Capability Technology Methodology Engaged service Landscape with external delivery Global M&A & invested data science model facts and think tank reporting groups activities 2015 Support global Invest in projects & external provide Prioritize research evidence based Data demand for groups, data Make all consulting GWI studies Visualization science, & work & through predictive actionable; a Infographics selective analytics heavy focus awareness on follow up campaigns 10 Pfizer Confidential
Talent Analytics through the Employee Cycle
Our Project Portfolio Our Analytics projects cover the entire scope of the Talent Lifecycle –from Hire to Separation and all transitions in between, combining internal variables with external research for insights on our employees Impact of Compliance Headcount workplace prediction forecast design on using and workforce decision predictions behavior trees Increased (Non) robustness compliant Turnover of behavior and Impact succession prediction- Predictions plan health decision measures trees 12 Pfizer Confidential
The Future of HR Talent Analytics
Future of GWI Headcount Automation Visualization Investment in Technology Optimization & Self- Enabling Project Service Technology Access to External Working Investment in Analytics Data– Machine with Data Talent Capabilities Learning Science- Neuron, Data Robot HiQ Enhanced Collaborate HR as Investment in Partnerships Capabilities & with Analytics Pooled Business Champions Resources Analytics 14
Summary • The approaches we’ve described are what works for our team • You will need to determine what will work for yours • Know where you are in the journey and strategize where you want to go • Strive for innovation, not complacency • Stakeholder management is key Create analytics champions in your organization – get the right people • involved at the right times Pfizer Confidential 15
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