Partners in Community Project Looking back what we did Oct 2016 – June 2017
Facilitators • Brian Adam • Gillian Suttie • Craig Pope
Project staff • Training Facilitator & Lead – Tina Yu • Jacky Smith -Co trainer on Facilitator training (training for trainers course) • Jackie Reid, Dawn Fraser and Hillview staff – Enabler/support for facilitators
Information Day • Tina Yu from Partners in Communication team came to a meeting on 28 September 2016 at Sangobeg House, Dundee to tell people about a new project recruiting for facilitators to deliver training in Dundee. Facilitators were people supported by Sense Scotland who have lived experience of communication support needs. Those who were interested were asked to sign up for the training.
About the Project Partners in Communication have a new project funded by the Scottish Government Promoting Equality and Cohesion Fund. This project aims to produce resources and case studies to be placed on an Inclusive Communication Hub. The website is www.includeusall.org To help us to do that we are recruiting people supported by Sense Scotland to become facilitators who will be able to help us to test and produce resources which will be placed on the Inclusive Communication Hub. The aim of this website is to make it easy for anyone looking for resources and information on inclusive communication. Project funded till end of June 2017
Facilitator Training The training was delivered by Jacky & Tina The Facilitator training took place On 27 October & 24 November 2016 At Sangobeg House, Dundee
Content of the training • Agreed Ground rules for the group • Added other rules –all training meetings should have lunch provided
Ground rules
One person speaks at a time • We think this is important so that everyone can be heard clearly
Listen to what other people are saying • This is important so that everyone has their say. When we listen we let other people tell us what they think. We may not agree with what they say, but it is still important that we know what everyone thinks. Respect other people’s opinions and views.
We keep to the agenda • The agenda is a list of things we will be doing or talking about in the meeting • The agenda makes sure we cover everything we need to talk about in the meetings and training session
Let us know when you don’t understand • There will be times when you don’t understand something • Its fine not to understand – nobody understands everything all the time • Its fine to ask for something to be repeated or explained again
Other rules you added • Being helpful and respectful of each other – to explain things
• All meetings should have lunch
• Be on time
• Have Breaks
• Celebration/Evaluation at end
Content of the training • Laws • Human Rights Act • What is inclusive communication • Equality Act(2010) and • reasonable adjustments
One Page profiles We also learnt a lot about each other by completing our own One Page Profiles
Evaluation of training We asked facilitators how confident they felt about the training at the beginning and after they had received training
ASDAN As part of the training there was an option to complete Towards Independence: Engaging with the world around me: People ASDAN
Before the training How much do you know about inclusive communication? How confident do you feel about training other people? How much do you know about Equality law? • Before the training many selected that you knew very little or some.
After the training How much do you know about inclusive communication? How confident do you feel about training other people? How much do you know about Equality law? • After the training you felt you knew a lot more
Practice training to Sense Scotland Staff • We had another training session to practice and delivered the training to Sense Scotland staff on 19 January 2017
Open day 26 January 2017 We held an Open day to invite local businesses and organisations to tell them more about our project and to receive a taster session on inclusive communication The Open day was attended by Dundee City Council and representative from the new Victoria & Albert Museum Dundee. They also told us about other people who may be interested in receiving the free training.
Training Dates • Advocating Together, Dundee City Council and NHS Tayside were the three partners that were interested in receiving inclusive communication for their staff. • From the 3 Facilitators recruited training sessions were allocated to each facilitator.
Learning Outcomes for the training we delivered An Introduction To understand what inclusive communication is. To understand what communication support needs are. To know why inclusive communication is important. To be equipped with practical tools to be a better communication partner To be aware of how to make documents more accessible and inclusive.
Brian & Tina delivered training to Advocating Together staff & advocates
Brian & Tina delivered training to Advocating Together staff & advocates
Brian & Tina delivered training to Advocating Together staff & advocates
Brian & Tina delivered training to Advocating Together staff & advocates
Craig & Tina delivered training to staff from voluntary sector
Training at Vision Building with Craig & Tina
Craig & Dawn at Dundee City Council Committee Room
Craig & Tina at Dundee City Council Committee Room
Craig & Tina at Dundee City Council Committee Room
Gillian & Tina at Dundee City Council Committee Room
Gillian & Tina at Dundee City Council Committee Room
Gillian at Dundee City Council Committee Room
Gillian & Tina at NHS Tayside at Ninewells Hospital
Gillian & Tina at NHS Tayside at Ninewells Hospital
Gillian & Tina at NHS Tayside at Ninewells Hospital
Tina at Friary Central Church
Tina at Friary Central Church
One word feedback from participants • Useful • Interesting • Informative • Helpful • Fab • Refreshing • Worthwhile • Fine • Excellent
Some of our feedback from the training I learned more about correct fonts, size, how best to layout letters and documents and where to find the best symbols to use. I also learned that everyone’s needs are different and it is best to ask what font size is required if people are asking for large print.
End of Project During the project we delivered 10 training sessions to over 90 people to staff from Dundee City Council, NHS Tayside, Advocating Together and staff from the voluntary sector. Two of our Facilitators are also completing Towards Independence: Engaging with the world around me: People, ASDAN
Celebrating our achievements
Evaluation of project using graphic facilitation • Our Dundee Facilitators took some time to give us feedback using graphic facilitation sharing their experience • We had an away day in Ardrossan bringing together all project staff and facilitators on an evaluation day
Feedback from Facilitators
Feedback from Facilitators • Fantastic meeting people, presenting handing out leaflets • Thumbs up, good work, really happy, comfortable people listening • Sharing learning with family & friends • It’s OK to ask someone if they need help
Further information http://includeusall.org.uk • Inclusive Communication training • Information on using other resources like graphic facilitation for reviews and evaluation
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