Participation Participation February 22, 2001 Voyagers Question? - PowerPoint PPT Presentation

Team Development Part II: Participation Participation February 22, 2001 Voyagers

Question? Question? • Which skills/ideas from last week’s workshop have you applied most successfully this week? • Which skills/ideas have had the greatest impact on your team ? • Which skills/ideas have had the greatest impact on your job ?

Objectives Objectives • Define characteristics of effective meetings • Identify task (practical) and process (personal) communication methods used by team members. • Identify the roles and responsibilities of team members • Commit to the Meeting Code of Conduct • Participate in a team activity

Program Norms Program Norms • Informal & interactive • Maintain and enhance self-esteem • Listen to understand, respond with empathy • Avoid nitpicking • Ask for help & encourage involvement • Be prompt & prepared • HAVE FUN!!

Effective Meetings Effective Meetings

Effective Meetings Effective Meetings • Provide Information • Brainstorming/generate ideas • Collecting opinions and information • Set goals and plan actions • Review progress or status • Identify and solve problems • Make decisions • Resolve conflicts of interest

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What did the meeting members do, or fail to do, that made the meeting ineffective?

Meetings Needs... Meetings Needs... Task Needs Process Needs • To make good • To feel valued and decisions and plans respected • To focus on the • To be listened to meeting topic • To finish on time • To have a chance to contribute to the discussion

Team Member Roles Team Member Roles “Task” types ask: “What?” and “Why?” “Process” types ask: “How?”

“Task” Communication “Task” Communication “I Think that…” • Analytical • Auditory • Verbal • Linear • Concrete • Explicit • Active

“Task” Roles “Task” Roles • Information giver • Information seeker • Opinion giver • Elaborator • Clarifier • Standard setter

“Process” Communication “Process” Communication “I Feel that…” • Intuitive • Spontaneous • Emotional • Visual • Artistic • Playful

“Process” Roles “Process” Roles • Encourager • Gatekeeper • Listener • Harmonizer • Accepter • Supporter

Dysfunctional Team Behaviors Dysfunctional Team Behaviors • Condescending • Bullying • Avoiding • Withdrawing • Joking • Dominating

Responses to Dysfunctional Responses to Dysfunctional Behavior Behavior • The team provides individual counseling. – “When you do/did this… I felt this way… as a member of this team I would like to ask that you …” • The team confronts the individual (with guidance from Team Leader).

Meeting Code of Conduct Meeting Code of Conduct • Set date, time, location and required resources for meeting (utilizing Lotus Notes) • Have an agenda, stick to agenda, stay on subject matter • Be on time • Come prepared • Everyone participates • One person speak at a time • No “Side Bar” conversations • Keep track of “Action Items” • Utilize “Parking Lot” for side issues • Avoid interruptions • End on time

Team Activity Team Activity “Team Responsibilities”