Overview of the presentation Response Burden Measurement 1. Our - PDF document

Overview of the presentation Response Burden Measurement 1. Our Response Management Strategy and Motivation at Statistics 2. Administrative Data usage Canada 3. Ombudsman 4. Metrics BLUE-ETS Conference 5. Red Tape Reduction Commission Statistics Netherlands, Heerlen 6. Challenges Janet Sear March 22 &23, 2011 Statistics Canada • Statistique Canada 17/03/2011 2 1) Our Response Management Strategy Enterprise Portfolio Management Program i. Foster good relationships Relationship Building: ii. Use Administrative Data wherever possible � 300 large, complex enterprises iii. Design appropriate collection instruments � Enterprise-centric approach iv. Sampling and follow-up strategies with a holistic view � Relationship management role � Explain the why; answer questions; address concerns � Profiling (legal and operations) v. Ask once � Collection management � Ensure coherence Statistics Canada • Statistique Canada 17/03/2011 Statistics Canada • Statistique Canada 17/03/2011 3 4 RY2010 Methodology: Tax Replacement 2) Administrative Data T1 T2 Main sample to be surveyed Main sample to be surveyed � Access under the Statistics Act to a broad range Not eligible for tax : questionnaire � BN Characteristic survey (some Services surveys) or questionnaire (all other divisions) � GIFI � Exclusion Thresholds Tax replaced ROYCE-MARANDA THRESHOLDS � Even more Tax Replacement 5 Statistics Canada • Statistique Canada 17/03/2011 6 Statistics Canada • Statistique Canada 17/03/2011

3) Ombudsman Administrative Data (con’t) � Reports to Director General, Industry Statistics Branch Threats: � Secretary of Senior Management Committee on Business • We are residual users Response Management (Committee chaired by Assistant • At risk of file owner making changes Chief Statistician, Business and Trade Statistics Field) o Requirements o Content � Member of corporate Collection Planning Committee o File format � Attends field debriefings Statistics Canada • Statistique Canada 17/03/2011 Statistics Canada • Statistique Canada 17/03/2011 7 8 Ombudsman (con’t) Ombudsman (con’t) � Established in March, 1997 � A tangible example of StatCan commitment 1) Complaint Resolution � Is the respondent’s representative • Render fair, balanced and impartial rulings, � Three main roles: 1. Complaint resolution • Do not simply reinforce operational 2. Relationship building requirements! 3. Response burden measurement � Awareness Statistics Canada • Statistique Canada 17/03/2011 Statistics Canada • Statistique Canada 17/03/2011 9 10 Ombudsman (con’t) Ombudsman (con’t) 3) Response Burden Measurement 2) Relationship Building • Annual enquiry to any division having conducted a business survey in previous year. • Promote a better understanding of relevance • High level aggregates reported in Statistics and importance Canada’s Departmental Performance Report to Parliament. • More detailed information used within. 11 Statistics Canada • Statistique Canada 17/03/2011 12 Statistics Canada • Statistique Canada 17/03/2011

16 Subject Matter Divisions Involved: Compliance Cost Measurement � Agriculture � Industrial Organization and Finance (Enterprise) � Balance of Payments “Potential Compliance Costs” � Income Statistics (Pension � Business Register Funds) � Business Special Surveys and Product of � Labour Statistics (Business Technology Payrolls) i. Survey Frequency � Distributive Trades � Manufacturing � Environment ii.Average Sample Size � Prices- Consumer � Enterprise Statistics (Head � Prices - Producer iii.Average Time to Complete (hrs) Office Survey) � Services � Investment and Capital Stock � Transportation Statistics Canada • Statistique Canada 17/03/2011 Statistics Canada • Statistique Canada 17/03/2011 13 14 Index of Compliance Costs, 1991 = 100 Minutes of Burden per BR Establishment Statistics Canada • Statistique Canada 17/03/2011 Statistics Canada • Statistique Canada 17/03/2011 15 16 Minutes of Burden per BR Establishment Calendar Year 2009, Time to Complete Frequency Small Businesses Medium & Large Businesses Number of Hours to Complete Number of Surveys 30 min or less 78 52% > 30 min; <= 1 hour 36 73% > 1 hour; <= 2 hours 45 > 2 hours; <= 3 hours 20 > 3 hours; <= 4 hours 14 > 4 hours; <= 5 hours 9 > 5 hours; <= 10 hours 10 > 10 hours; <=40 hours 6 Total 218 17 Statistics Canada • Statistique Canada 17/03/2011 18 Statistics Canada • Statistique Canada 17/03/2011

5) Red Tape Reduction Commission Red Tape Commission (con’t) Background Opportunities: � Newly established January 2011 � Has opened the door for us to start a discussion with Government Previously: � Hope: Government to collect once and only � 1994, Paper Burden Reduction Initiative – a joint public/private forum once and share � 2007, Paper Burden Reduction Initiative – reduce by 20% Statistics Canada • Statistique Canada 17/03/2011 Statistics Canada • Statistique Canada 17/03/2011 19 20 6) Challenges � Data Users • There are endless data needs!!! • Need some sense of priority • Need an infrastructure robust enough and responsive enough to support survey programs now and into the future • Need to avoid technical failure as well as business failure • Need an efficient process and efficient systems to support Statistics Canada • Statistique Canada 17/03/2011 21