On the Same Page: Better Outcomes through Shared Commitment between - PowerPoint PPT Presentation

On the Same Page: Better Outcomes through Shared Commitment between Patients and Providers Patient–focused Session Julie Schmelzer, Natalie Friess and Nikke Kaemmerer MetaStar, Inc Health Care Quality Symposium November 14, 2018

Patient Session Objectives • Provide context and connections • Share key information and resources • Engage in health literacy and plain language exercises and learn from one another MetaStar represents Wisconsin in Lake Superior Quality Innovation Network. 2

Connecting Content to Practice Social Determinants of Health video • Education levels, literacy and health literacy are major factors for positive patient health outcomes Afternoon Session • Wisconsin Health Literacy presentation and exercises MetaStar represents Wisconsin in Lake Superior Quality Innovation Network. 3

Provider and Patient Conversations • Improved communication • Foster awareness of health literacy and using plain language • Wisconsin Health Literacy staff member introductions MetaStar represents Wisconsin in Lake Superior Quality Innovation Network. 4

This material was prepared by the Lake Superior Quality Innovation Network, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The materials do not necessarily reflect CMS policy. 11SOW-WI-A1-18-46 110618