OMBUDSPERSON Annual Report 2017-2018 2018 Confidential Neutral - PowerPoint PPT Presentation

UNIVERSITY OF IOWA OFFICE OF THE OMBUDSPERSON

Annual Report 2017-2018 2018

Confidential Neutral Informal Independent

NUMBERS OF VISITORS 1986-2018 10% from 2017 to 2018 737 83

TYPES OF VISITORS

VISITOR DEMOGRAPHICS Ombuds Visitors UI Women 69% 57% Men 31% 43% White 77% 84% Racial/Ethnic 23% 16% Minorities

PERCEIVED ORGANIZATIONAL RISKS: 60% NO RISK: 40%

VISITOR CONCERNS

DISRESPECTFUL BEHAVIOR 31% in 2018

CONSULTATIONS: HR/Admin 79 in 2017 98 in 2018

ACTIVITIES 41 presentations 79 workshops (1901 participants)

2017-2018 CAMPUS ISSUES  Graduate Students with Serious Health Concerns  Abrasive Behavior  Ombuds Office News  Susan Johnson’s Retirement  Rachel Williams, new faculty University Ombudsperson

SATISFACTION SURVEY 85% SATISFIED

Rachel Williams Cynthia Joyce Kristal Gibson C108 Seashore Hall 319.335.3608 ombudsperson@uiowa.edu http://www.uiowa.edu/ombuds/

FACULTY CONCERNS Values/Ethics/Standards Organizational Issues 2% 1% Services/Administration 5% Safety/Health/Environment 5% Compensation/Benefits 3% Policy Violations 4% Hierarchical Relationship Issues 53% Career/Academic Progression 14% Peer Relationships 14%

MERIT CONCERNS Services/Administration Organizational Issues 6% 0% Values/Ethics/Standards Safety/Health/Environment 0% 8% Compensation/Benefits Policy Violations 2% 6% Hierarchical Career/Academic Relationship Issues Progression 51% 7% Peer Relationships 20%

PS/ME CONCERNS Organizational Issues Services/Administration Safety/Health/Environment 1% 5% 4% Values/Ethics/Standards 1% Policy Violations 6% Compensation/Benefits 4% Career/Academic Progression 10% Hierarchical Relationship Issues Peer Relationships 61% 9%

UNDERGRADUATE STUDENT CONCERNS Organizational Issues 0% Values/Ethics/Standards 1% Compensation/Benefits 0% Services/Administration 14% Hierarchical Relationship Issues 36% Safety/Health/Environment 18% Policy Violations 15% Peer Relationships 13% Career/Academic Progression 3%

GRADUATE & PROFESSIONAL STUDENTS, POST DOCS & RESIDENTS/FELLOWS CONCERNS Values/Ethics/Standards Organizational Issues 1% 0% Compensation/Benefits 2% Services/Administration 7% Safety/Health/Environment 8% Hierarchical Relationship Issues 44% Policy Violations 14% Peer Relationships 4% Career/Academic Progression 20%

OTHERS Values/Ethics/Standards Organizational Issues 0% 0% Compensation/Benefits 1% Services/Administration 26% Hierarchical Relationship Issues 25% Peer Relationships Safety/Health/Environment 4% 16% Career/Academic Progression 18% Policy Violations 10%