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nte ntio ns 2013/ 14 Co mmissio ning I November 2012 Hounslow CCG HCCG who are we? Hounslow CCG HCCG who are we? A first wa ve pa thfinde r, re c o g nise d b y NHS L o ndo n fo r its fo rwa rd thinking 54 Ho unslo w pra c tic e


  1. nte ntio ns 2013/ 14 Co mmissio ning I November 2012

  2. Hounslow CCG – – HCCG who are we? Hounslow CCG HCCG who are we? A first wa ve pa thfinde r, re c o g nise d b y NHS L o ndo n fo r its fo rwa rd thinking • 54 Ho unslo w pra c tic e s • L e d b y 9 lo c a l GPs fro m pra c tic e s in Ho unslo w, Bre ntfo rd, Chiswic k, I sle wo rth a nd F e ltha m • One o f the la rg e st CCGs in L o ndo n, me e ting the ne e ds o f a dive rse po pula tio n o f • a ppro xima te ly 280,000 re g iste re d pa tie nts I n 12/ 13 NHS Ho unslo w's b udg e t is £431m o f whic h 70% (£304m) ha s b e e n de le g a te d to • HCCG. T he HCCG Bo a rd (Go ve rning Bo dy) is ma de up o f 9 GPs, a nurse , a ho spita l c o nsulta nt, • a s we ll a s re pre se nta tive s fro m pub lic he a lth, the L o c a l Autho rity, a L a y me mb e r, a nd L I NK s re pre se nta tive . T he Bo a rd me e ting s a re he ld in pub lic . T he CCG ha s b e e n a sse sse d b y the NHS Co mmissio ning Bo a rd in pre pa ra tio n fo r b e ing a • sta tuto ry b o dy fro m April 2013

  3. What have we done in 12/13? Benefits to patients What have we done in 12/13? Benefits to patients T he imple me nta tio n o f a c o mmo n I T c linic a l syste m in g e ne ra l pra c tic e • o Yo ur dia be tic c o nsulta nt a nd yo ur GP c a n b o th write into yo ur no te s with yo ur pe rmissio n T he suc c e ssful imple me nta tio n o f the urg e nt c a re c e ntre (UCC) a t We st Middle se x • Unive rsity Ho spita l o Yo ur urg e nt c a re ne e ds me t 24/ 7 T he ne w c o nsulta nt le d c o mmunity pulmo na ry re ha b ilita tio n a nd ho me o xyg e n se rvic e • o A re ha b ilita tio n se rvic e fo r pe o ple with COPD T he pro c ure me nt a nd pla nning fo r a 111 se rvic e (no n-e me rg e nc y te le pho ne line ) fo r • la unc h in Ja nua ry 13 o A sing le pho ne c a ll to dire c t yo u to wha te ve r se rvic e yo u ne e d a nd pro vide yo u with a dvic e o ve r the pho ne A mo re e ffic ie nt musc ula r-ske le ta l pa thwa y • o A ne w c o mmunity pa in c linic fo r pa tie nts e xpe rie nc ing c hro nic pa in Ne wly c o mmissio ne d I APT (I mpro ve d a c c e ss to psyc ho lo g ic a l the ra pie s) se rvic e s • o I nc re a sing the numbe r o f c o unse llo rs a nd c o unse lling se ssio ns a va ila ble fo r pe o ple who ne e d psyc ho lo g ic a l suppo rt

  4. Hounslow ʹ s challenges Hounslow ʹ s challenges Ho unslo w fa c e s five sig nific a nt c halle ng e s to de live ring q ua lity c a re : • o He a lth ine q ua litie s o F ina nc ia l c ha lle ng e o Ho spita l o ve r pe rfo rma nc e o I nsuffic ie nt c o o rdina tio n o f c a re o Va ria b ility in prima ry c a re inc luding po o r a c c e ss to GP a ppo intme nts

  5. Getting you involved Getting you involved Our c o mmissio ning inte ntio ns a re info rme d b y the lo c a l po pula tio n he a lth ne e ds • ide ntifie d in the Ho unslo w Jo int Stra te g ic Ne e ds Asse ssme nt (JSNA 2012), a nd re fle c t the ke y he a lth prio ritie s sub se q ue ntly o utline d in the Jo int He a lth a nd We llb e ing Stra te g y. T he L o c a l Autho rity inte ntio ns a re e mb e dde d within the c o mmissio ning inte ntio ns • do c ume nt, a nd ha ve he lpe d de ve lo p a nd info rm the CCG inte ntio ns. Ho unslo w CCG ha s c o mmitte d to impro ve d pa tie nt a nd pub lic e ng a g e me nt in the ir • c o mmissio ning pla ns o n a n o n-g o ing b a sis; o T he se me e ting s will a llo w pa tie nts a nd pub lic to influe nc e o ur c o mmissio ning de c isio ns.

  6. Our intentions – – Phone First Our intentions Phone First Ove ra ll, o ur visio n is; • o to impro ve the c a re pro vide d to pa tie nts, o re duc e he a lth ine q ua litie s a nd o ra ise the q ua lity a nd sta nda rds o f GP pra c tic e while a c hie ving fina nc ia l b a la nc e . With the a dve nt o f 111 the me ssa g e fo r pa tie nts is Pho ne F irst •

  7. The three high priority intentions for 13/14 The three high priority intentions for 13/14 1. E a sy a c c e ss to hig h q ua lity, re spo nsive , prima ry c a re 2. Urg e nt a nd a mb ula to ry e me rg e nc y c a re 3. L o c a lity b a se d inte g ra te d c a re a c ro ss he a lth a nd so c ia l c a re

  8. Easy access to high quality, responsive, primary care Easy access to high quality, responsive, primary care Our pra c tic e s will wo rk in five lo c a lity ne two rks. Co mmunity he a lth, so c ia l c a re , me nta l • he a lth sta ff will a lig n to the se ne two rks a nd thro ug h the me c ha nism o f c a se c o nfe re nc e s a nd c a re pla nning will pro vide mo re c o -o rdina te d a nd pla nne d c a re fo r o ur o ve r 75s a nd pa tie nts with dia b e te s. We will b e e nsuring GP o pe ning ho urs suppo rt the a c c e ss o f urg e nt c a re pa tie nts during • the c o re ho urs Mo nda y to F rida y. HCCG will b e fo c ussing o n the dire c tio n o f pa tie nts to the rig ht pla c e in the syste m first • time . (111) We a re c o nside ring c re a ting a ro ta fo r ‘ in ho urs’ urg e nt prima ry c a re a ppo intme nts fo r • c hildre n e na b ling pa re nts to e a sily a c c e ss prima ry c a re within the GP c o mmunity. We a re e nde a vo uring to I nc re a se in upta ke o f c hildho o d immunisa tio ns. • HCCG will c o ntinue to use the sha re d use o f a c o mmo n I T syste m to ma ke the pa tie nt • re c o rd a va ila b le to a ll he a lthc a re pro fe ssio na ls.

  9. Your Comments and Ideas Your Comments and Ideas

  10. Urgent care and one day emergency care Urgent care and one day emergency care Ho unslo w CCG is fo c usse d o n de ve lo ping a ra pid re spo nse to urg e nt c a re so tha t fe we r • pa tie nts ne e d to a c c e ss ho spita l A&E c a re . T he UCC linking it to 111 a nd to Ge ne ra l Pra c tic e o ut o f ho urs se rvic e a re the ma in fo c us • fo r urg e nt c a re in 2013. A ne w a mb ula to ry e me rg e nc y c a re (o ne da y e me rg e nc y c a re fo r pe o ple with lo ng te rm • c o nditio ns who b e c o me ill) se rvic e tha t will c o -o rdina te c a re o f pa tie nts who re q uire a n e me rg e nc y re fe rra l will b e c o mmissio ne d a t WMUH. We will b e e nsure this se rvic e ha s a c c e ss to a nd use s the c o mmo n I T syste m • We a im to a c hie ve a re duc tio n in a lc o ho l re la te d a dmissio ns thro ug h a re vie w o f the • drug s a nd a lc o ho l c a re pa thwa y a t WMUH. We a re pla nning to a g re e a ne w spe c ific a tio n fo r psyc hia tric lia iso n se rvic e s fo r the • WMUH. We ne e d to e nsure a mb ula nc e tra nsfe r to a nd fro m ho spita l is time ly to suppo rt the • a dmissio n a vo ida nc e a ims.

  11. Your Comments and Ideas Your Comments and Ideas

  12. Integrated care ICO (Joint intentions) Integrated care ICO (Joint intentions) Curre ntly the re is a fe a sib ility stud y unde rwa y fo r a n inte g ra te d c a re • o rg a nisa tio n fo r Ho unslo w a nd Ric hmo nd. Ho unslo w CCG is wo rking with thre e o the r CCGs o n a who le syste ms • inte g ra te d c a re mo de l whic h will info rm the fe a sib ility study; o Suppo rting e a rly disc ha rg e pa rtic ula rly fo r pe o ple with ne uro lo g ic a l disa b ility inc luding stro ke o T o use the I CRS se rvic e to re duc e the numb e r o f fa lls re la te d a dmissio ns. A ne w te a m fo rme d fro m the L o ndo n Bo ro ug h o f Ho unslo w a nd the • re ha b ilita tio n te a m fro m HRCH will pro vide c o -o rdina te d he a lth a nd so c ia l c a re suppo rt fo r pa tie nts a t ho me . We a re e sta b lishing five lo c a lity ne two rks a c ro ss Ho unslo w g ro ups o f GP • pra c tic e s, whic h will wo rk to g e the r with the ir lo c a l c o mmunity he a lth a nd so c ia l c a re te a ms, suppo rte d b y a le a d c o nsulta nt to ide ntify a nd re vie w pa tie nts a t risk o f b e c o ming ill. We wish to inve st in two mo re Co mmunity Ma tro ns b ring ing it to five – o ne fo r • e a c h lo c a lity We wo uld like to e xpa nd the I nte g ra te d Co mmunity Re spo nse Se rvic e te a m. • A ne w ro le o f Ca re Na vig a to rs will b e intro duc e d. • A stro ke a nd re ha b ilita tio n pa thwa y ha ve b e e n de ve lo pe d •

  13. Managing long term conditions Managing long term conditions We a re pla nning to sc a le up c a pa c ity o f the I CRS te a m to suppo rt c o mple x pa tie nts a fte r • disc ha rg e with pa rtic ula r e mpha sis o n stro ke pa tie nts We will b e I mpro ving the disc ha rg e pa thwa y fo r pa tie nts with ne uro -disa b ility • A ne w te a m will b e fo rme d fro m the re -a b le me nt te a m fro m L o ndo n Bo ro ug h o f • Ho unslo w a nd the re ha b ilita tio n te a m fro m HRCH (Ho unslo w a nd Ric hmo nd Co mmunity He a lthc a re ), pro viding c o -o rdina te d he a lth a nd so c ia l c a re suppo rt fo r pa tie nts a t ho me T he y will ha ve a pa rtic ula r fo c us o n stro ke s a nd fa lls Adult le d tra nsitio n te a m up to 25 ye a rs fo r c hildre n a nd yo ung pe o ple with disa b ility a nd • lo ng te rm c o nditio ns (who le life pla nning ), inc luding impro ving use o f se lf-ma na g e me nt a nd prima ry c a re input to pre ve nt ho spita l a dmissio ns a nd A&E a tte nda nc e . E sta b lish a vie w a nd syste m fo r the imple me nta tio n o f pe rso na l b udg e ts b y 2014. •

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