Northern Ireland Assembly Business Trust 9 November 2010
Invest NI is Northern Ireland’s economic development agency. Our aim is to increase business productivity and support wealth creation in the economy.
Foundation for Growth “A successful economy is characterised by high productivity, highly skilled and flexible workforce and employment growth” PSA Targets Improved Manufacturing / Private Services Productivity Employment Growth
Invest Northern Ireland’s Role Grow a dynamic and innovative economy
Our Approach
Regional Office Network
Global Office Network
Growing local business Through Financial Support Growing Exports R&D Support Management, leadership and Skills Development Energy, Waste and technical advice Supply chain and collaborative networks ICT & E-business support Property provision
Technology & Creative Sectors Sector Overview Industry Clusters Over 15,000 people employed across 900 Mobile Telecoms 900+ ICT Companies companies. Information Management Telecoms (Openwave, BTI mFormation, Broadsoft Security c1,000 graduates annually in ICT and Digital content Financial Technology – related subjects. Allstate, Citi, Liberty E-Health Data Management – 61% of IT professionals Creative industries Autonomy, Microficus educated to at least degree level. Grid Computing – SAP, 100 international investors ASG, HP including: 13 university ICT related � Allstate Corp; Security – Q1 Labs, Tyco, research centres. � NYSE Technologies; Mitie � Liberty Mutual; UU has largest ICT � SAP; Healthcare IT – Navinet, � Openwave; course provision in Northgate � Cybersource Ireland and one of largest Film & TV Production – in UK. HBO, Universal, Playtone
Financial Services Activities in Northern Ireland IT Legal / Risk / Operations Compliance Actuarial 26,500 people in the sector Citi Citi Citi Citi NYSE Santander NYSE Bank of Ireland c2,200 graduates Allstate Axa Allstate Sec. Service annually in relevant Liberty Mutual Mercer Santander disciplines. Surplus of 850 Software dev. & Documentation Actuarial Trade settlement graduates annually support services; negotiation; valuations; & reconcillations; in accounting, finance & business. Infrastructure Legal control; Risk & perf. Derivative technology Front office analytics; processing; Surplus of 500 support: support; legal graduates Quant modelling; Fund accounting each year. R&D Disclosure and Customer reporting R&D services Activities in Northern Ireland support capital markets banking; asset management; fund servicing, trading exchanges; payments; retail banking; insurance and assurance.
Business Services Shared services Customer contact 14,000 people in the sector centres centres Companies Companies Caterpillar TeleTech 10,000 university Terex Allstate students studying: Grafton Recruitment HCL � Business & Norfolkline Firstsource Administration, Regus Capita Economics & gem Mathematics � Law Activities Activities Finance and accounting Customer service Higher value skill sets IT support Outbound sales including: Payroll Technical support � Legal services Sales and marketing Business Process outsourcing Purchasing Outsourcing � Finance and Multilingual support accounting � Market research and analytics
Invest NI performance Assistance Offered - £m Total Offers
Offers, Assistance & Investment Local vs. External 2002-03 to 2009-10
Recent Successes – Employment Related Projects Company New Jobs Wages and Salaries pa Citi 501 £16m Market Resource 106 £2.7m Partners Mercer 45 £1.3m ATG 50 £2m GE Energy 104 £2.5m Kingspan 163 £4m L&T Infotech 85 £3m Thompson Aero 49 £3m Terex 35 £0.9m Dow Chemical 25 £0.9m Mitie 37 £0.9m
Performance against Targets Grow a dynamic and innovative economy
Building on Progress To Date • Reduction in full-time equivalent staff from 738 to 575 • Annual absence rate c3% - half NICS average • Reduction in average casework processing times from 46 days to 20 days Moving From... To... • Targeted client approach • Range of support to wider base • Bespoke solutions for all • Segmented solutions • Complex end to end processes • Improve customer experience • Customers perceive as slow • Improve speed of response • Divisional opportunities prioritised • Maximise all opportunities • Complex budget management • Budget flexibility • Risk averse • Risk manage & improve returns • Unclear reporting of outcomes • Open transparent reporting • Complex product set • Simplify & consolidate products
Managing Priorities Opportunity Pipeline In-Year Budget Response to management Downturn New Policy Future Years Drivers - IREP Budget management 3 Year Delivery of Corporate Plan PSA Targets EU Changes
Recommend
More recommend
