Neuro Linguistic Programming (NLP) and Health Promoting Schools By Monique Veza HPS Advisor & NLP Practitioner Waitemata DHB
Session Outline • What is NLP • Building rapport • Questions- chunking up and down • Reframing- SMILE • What will you now implement in your HPS practice?
Our mind makes meaning and creates an internal representation of the outside world by coding, ordering and making sense of the information received from the nervous • We have a strategy for everything we do. system. • Programing is about the getting into the detail of There are six ways are minds interpret this information: how we do what we do to achieve our desired Neuro • V- Creating pictures outcomes. • A- Hearing sounds Get information from our • It is about the strategy that we use in our neurology. • K- Having feelings neurological processes • • NLP looks at how we use our minds own language to O-Smelling - five senses • G- Tasting always get the results we set out to achieve. • Ad- Using words- self talk NLP Linguistic The nervous system gathers and processes all information Programming Using language to make from the outside world through our five senses: Strategies, organising • Visual- Sight meaning of received ideas and actions • Auditory- Hearing information • Kinaesthetic- Touch • Olfactory-Smell • Gustatory- Taste
What is Neuro Linguist Programming? (NLP) Attitude Methodology Techniques NLP is a science and an art NLP is growing in many different settings NLP is a collection of ideas and tools
KAV Welcome People have different processing preferences. To support everyone in a room to feel welcomed, comfortable and connected and to support relationship building you can use a: KAV welcome ( Kinaesthetic, Auditory, Visual ) K: “ It is a wonderful feeling to have everyone coming together this afternoon to connect on this topic of NLP …” A: “It has been great to hear people sharing their ideas, chatting with other Advisors from different regions . I encourage you this afternoon to keep talking, to ask questions …” V : “ Looking around the room I see many familiar faces so welcome …… and I also see some new faces…” Where can you do a KAV welcome?
What is Rapport? • Happens at an unconscious level • Achieving a state of mind where there is trust and openness between two people, a person and a group or between two groups • Feeling safe and comfortable • Perception of liking and being liked • The conscious mind is more open to receiving new ideas • It is vital to gain rapport at the start of relationship when seeking to have valuable discussions or working collaboratively • Resistance is a sign of lack of rapport As HPS Advisors: Who do we build rapport with? What is the importance of building rapport?
How do we build rapport? There are 3 different parts to communication which build rapport: Words 7% Tonality 38% Physiology 55% Therefore it is important to ensure all your communication is fully congruent to build rapport.
Building Rapport with Physiology • Matching • Mirroring • Cross over mirroring What could you match or mirror as a way to build rapport? • Postures- how the other person is sitting, cross their legs, scratch their face • Gestures – talk with hands • Facial expressions Be authentic
Building Rapport with Voice Tonality What could you match? • Voice tone • Tempo • Timbre • Volume • Origin
Building Rapport with Words • Key Words/Phrases • Common Interests or Experiences • Values and Beliefs Avoid ‘but’ • Yes and • That sounds good and • Thank you for your time and • I know you think differently to me and
Activity Challenge
Chunking Chunking up- bigger picture/themes/overall issue • What is this an example of? • For what purpose? • What are we trying to achieve here? • What does this mean? • Let's look at the bigger picture... • What would this result in? • What is the intention? • How does that relate to... • What do they really want? • Who is this for? • By doing this, how will it affect our overall goal? Chunking down- details/specifics • What specifically? • What are examples of this? • What is the root cause of all this? • Tell me more about… • What exactly happened? • When did this happen? Have a sense of curiosity
Chunking Up Better educational outcomes What would this result in? What would this enable whanau to Better support their child's learning do? What is your intention of having whanau Greater understanding of how schools attend and take part in the school? work What are you hoping to achieve by having whanau feeling welcome? Attend & take part in the school For what purpose/value are you Feel welcomed wanting whanau engagement? Tell me about your whanau Whanau engagement… Engagement What specific events are they Good attending? they attend events Student Cultural Lead What are some other examples of how Festivals Conferences whanau are currently engaging? Reading Maths Sports Evenings Day Together How many families are attending the Maths evening? 16 families How many of those students have achieved accelerated outcomes? 10 students accelerated outcomes Chunking Down
Chunking Chunking up- bigger picture/themes/overall issue • What is this an example of? • For what purpose? • What are we trying to achieve here? • What does this mean? • Let's look at the bigger picture... • What would this result in? • What is the intention? • How does that relate to... • What do they really want? • Who is this for? • By doing this, how will it affect our overall goal? Chunking down- details/specifics • What specifically? • What are examples of this? • What is the root cause of all this? • Tell me more about… • What exactly happened? • When did this happen? HPS and Chunking Have a sense of curiosity
TOP - Thinking EANING - What meaning have I just given this? mportant - What’s the most important thing here? earning - What’s the Learning & New Meaning? xperience - What actions/thoughts will I have to make to make this new meaning alive?
What 2 or 3 things are you going to start now implementing? (Double Bind Question)
‘If you always do what you have always done, you will always get what you have got ’
Thank you Any questions?
• Principal – “Parents just don’t care
Chunking Chunking Up Better educational outcomes Better support their child's learning Greater understanding of schools Attend & take part in the school Feel welcomed Whanau Engagement Reading together Cultural Student Lead Programme Festivals Sports Day Conferences 16 families Maths Evenings School Camp 10 students have accelerated reading outcomes Chunking Down
Get in to a resourceful state before you: • Walk into a meeting • Talk on phone • Write/read an email
Thanks for your curiosity! Let me know how you go! Any questions?
What is Neuro Linguistic Programming (NLP)? Linguistic Our mind makes meaning and creates an internal representation of the outside world by coding, ordering and making sense of the information received from the nervous system. There are six ways are minds interpret this information: • V- Creating pictures • A- Hearing sounds • K- Having feelings • O-Smelling • G- Tasting • Ad- Using words- self talk
SMILE Activity Think of an un-resourceful thought/feeling (challenge) that you have had while working with HPS or in your personal life Apply SMILE and share your example or how you feel differently now.
What is Neuro Linguistic Programming (NLP)? Programming • We have a strategy for everything we do. • Programing is about the getting into the detail of how we do what we do to achieve our desired outcomes. • It is about the strategy that we use in our neurology. • NLP looks at how we use our minds own language to always get the results we set out to achieve.
Presuppose a person will… • ‘I can’t do that’ – I understand that you can’t do that yet. When we explore and find some options to do this, how would you feel about that? • ‘I have had no success at this’ – Before we move onto being successful in this, how are you currently doing this?
Meta Model In NLP the Meta-model is a set of specifying questions or language patterns designed to challenge and expand the limits to a person's model or 'map' of the world. Ensure there is rapport first and then soften the meta model or HPS critical questions by first saying • I see, so... • I'm just wondering… • Mind if I ask … • I’m curious to know… Mind reads • “He doesn’t care” - how do you know he doesn’t care ? (recovers the source of the information) Universal Quantifiers • “They never attend” – Never? What would happen if they did attend? (Loosens belief and allows consideration for change) • “He is always late” - Always? Comparative Deletions • ”That’s ridiculous” or “That’s way too hard” - Compared to what? (recovers the comparison)
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