ASQ Charleston March 29 2016
Agenda • Welcome – Chapter Business – 2016 Business Plan Update – February 2016 Financial Report – Section Leadership Announcements and Openings – Lowcountry Quality Conference – Upcoming Events – Stay in Touch! • Speaker – Steve Hodlin
2016 Business Plan Priority Action Action Owner (or Status Progress/ ASQ Strategies ID 2016 Objectives Due Dates Measures (L-M-H) Descriptions Plans Role) (G-Y-R) Comments What ASQ must do to Enter a Describe the key Describe in details the specific Identify the action Enter the due Enter status Enter the progress, What are the measures Enter the Member Unit achieve growth, impact & ID priority actions to be taken to action plans to carry out the key owner (or the role dates for the for the concerns or road blocks or for this action? Use (MU) objective for 2016. operational excellence. (L-M-H) achieve the objective. actions. if not known). actions. action. actions are completed. SMART. Reach out through ASQ Global 1. Global 1. Attendance ↑ 5% marketing channels, regional ASQ Increase awareness of High Conference Chair Quarterly Red -44% from previous year Expansion: event membership within 100 miles & (paying attendees) Leverage the ASQ student participation brand to increase Lowcountry Quality 1a market share Conference (LQC) 2. Minimum of 10 Focus on the recuitment of LQC worldwide, Fill position for Student Student Branch student scholarships Low attendees and student members in 10/30/2016 Green Planning for 20 emphasizing growth Branch Counselor Counselor awarded to LQC (no general ($30/year) charge) in current and new ASQ markets. 1. Rolling 6-month Need to analyze to get variable >/= 10% Baseline needed from average of 10% or more High data from 2015. Jerry to follow-up Chair Monthly Green Jan 16: 28/168=16.7% 2015 of membership attending with data at end of 2015. Feb 16: 23/168 = 13.7% meetings 2. Minimum of 1 program Need to communicate Need to schedule 2016 calendar of option per month events with more time Medium events. Jim & Jennifer to work Chair Monthly Green >/=1 (includes participation in for members to plan & together. another association's 2. Membership schedule event on behalf of ASQ 2a Member Meetings Transformation: Need to communicate Programming Chair 3. Minimum of 3 social Serve the needs of events with more time 6/15/16 & Low [Same as above] & Arranagements Green >/=3 events per year (1 per 6 individuals around for members to plan & 12/15/16 Chair months) schedule the world to ensure their professional Need to communicate Programming Chair 4. Minimum of 2 tours events with more time 6/15/16 & success through Low [Same as above] & Arranagements >/=2 per year (1 per 6 Green for members to plan & 12/15/16 Chair months) membership, schedule products, and >Last Year services. Approx 160 both 2014 Need to analyze to get variable (M-over-M) 5. Increase membership 2b Medium Member Growth and 2015, but need Membership Chair 4/15/2016 Yellow data. Ashley to follow-up 02/29/2016 Growth: numbers year over year monthly data 103.1% Work with Membership Chairs in 6. Increase retention region to benchmark. Also Need to compare with 01/31/2016: Retention: numbers year over year 2c Member Retention Medium increase the # of enterprise Membership Chair 4/15/2016 Red other sections our size 74.7% >Last Year (M-over-M) member employees who upgrade & No less than 90% to individual membership
2016 Business Plan Priority Action Action Owner (or Status Progress/ ASQ Strategies ID 2016 Objectives Due Dates Measures (L-M-H) Descriptions Plans Role) (G-Y-R) Comments 3. Growing 1. Increase awareness of certifications available Organizations: Need to analyze to get variable (i.e., exam dates and Baseline needed from Education Chair & Serve the needs of 3a High ASQ Certification data from 2015. Jennifer to follow- Monthly Yellow >/=1 per Mo times, resources for 2015 Certification Chair organizations around up with data at end of 2015. exam preparation, etc.) by including in monthly the world providing updates quality solutions to increase impact through Q1 = 2 - CEJC Banquet, 2. Collaborate with other Continue with events that worked Plan for collaboration in LFB professional membership, well in 2015 while maintaining 3b Networking Medium 2016 and get on the Chair Quarterly Green Q2 = 3 organizations / products, and good collaboration with CEJC, calendar asap Q3 = 3 associations on a regular SME and PMI services. Q4 = 1 basis at least 1/Qtr 2016 Planned for October 4-5 High Continue as planned Chair 11/1/2016 Green 1/Year 1. Hold the LQC 2016 Budgeted = ($633) 2016 to focus on sponsorship, Actual = ($4024) recruitment of student participation Total revenue down by High through sponsored (paid) tickets Conference Chair 11/1/2016 Red +/- 5% 2. LQC on budget approximately 50% due vs. free and better involvement of to lack of ticket sales & Sponsor Sub-Committee lower sponsorship. Lowcountry Quality 4a Focus on dynamis speakers, pre- 3. Increase LQC Conference (LQC) Attendance down from Medium conference workshop and better Conference Chair 11/1/2016 >Last Year attendance year over Red 4. QBOK 125 (2014) to 83 (2015) year advertising Leadership: Missed meeting during the month Design and develop of October. LQC committee to 4. Minimum of 1 monthly >/= 1/Mo relevant, innovative meet twice in November & meeting held by LQC Low Catch up on meetings Conference Chair Monthly Yellow 1st SME.ASQ CC Meeting December to change this to green. committee and reports to offerings that directly he,d on 3/24/16 Also, must get out Call for Papers SLC (between Sep-Apr) influence how our in November as this is late. customers practice quality. Regional Must schedule and conduct 5. SLC members fully First time with this J Leak attended Member 4b Leadership Training High training with new SLC members by Chair 3/31/2016 Green trained and transitioned metric, therefore yellow Leader Training on 2/19/16 end of Q1 2016 by end of Q1 (Section 1122) None of the 4 SLC top Short-term: Review the PPT file leaders were in 6. Send a minimum of 2 Regional attendance at the sent by Luis (RD) on 10/29/15. member leaders 4c Leadership Training Low summer 2015 regional Long-term: Need to work with Luis Chair 8/31/2016 Yellow >/=2 (recommend including training sessions, (RD) to ensure alignment with someone in upcoming (11B) although 2 of the 4 have SLC rotation) expectations. been in 2013 and 2014
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