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GROW WELLNESS DAILY How to Create Stress Management Programs and Wellness Activities for your Guests and make them available to your Sta f ? ��������������������� ove

That feeling you get when people start talking about wellness... WELLNESS IS COMING ��������������������� ove

��������� ��������������������� ������������ ����������� THE SPA AND FITNESS SOLUTION FOR SANDALS AND BEACHES RESORTS ������������������������ Performed Annually ����������������������������������� in the Caribbean ��������������������� ove ��������������������� ove

��������������������������� ������������������������ 3 DEFINING MOMENTS Global Wellness Summit Red Lane Institute ��������������������� ove

������������ ���������������� GWS FINDINGS ON STATE OF THE GLOBAL WORKER 3.7 billion 85% 87% People work on of workers are in poor of workers report being the planet countries disengaged while at work ������������������������������������ ��������������������� ove

���������������� ������������������� ������������������������������������ Reality Check 1 2 3 Attempted kidnapping T eam member’s daughter HR department sent out of a team member. found dead after being a memo on how to avoid being abducted. 4 6 T eam member attempted suicide. waiting for the sta f bus. ��������������������� ove

MY A-HA MOMENT! The Revelation ��������������������� ove

��������������������������������������� WHAT WE HAD TO DO we first had to address the wellness of our T eam Members. ��������������������� ove ��������������������� ove

GRATITUDE Gratitude is the answer. Those who experience the greatest joyfulness express gratitude. - Brene Brown ��������������������� ove

���������������������������� ������������������������� ��������������������������� GRATITUDE CIRCLES Daily line up meetings shifted 1 departures and occupancy. We shifted this time to allow our team members to express what they 2 were grateful for in their lives. 3 and meditation. ��������������������� ove

GRATITUDE RESULTS T eam members began to see one another in new ways. We began to focus on the positive aspects of their lives and jobs. Forgiveness. We activated EMPATHY, UNDERSTANDING, COMPASSION. ��������������������� ove

�������������������� THE RED LANE INSTITUTE Three-tiered therapist training program Basic and continuing education. 1 Massage therapist certification 2 Therapist apprenticeship program. 3 ��������������������� ove

BASIC AND CONTINUING EDUCATION All therapists taken through A&P, body mechanics, ethics and massage techniques. 91% Pass rate of all therapists in biannual anatomy and physiology assessments. 33% Of therapists completed advanced continuing education in Reflexology and pregnancy. 200 Therapists engaged for Oncology Massage training with wellness for cancer. ��������������������� ove

MASSAGE CERTIFICATIONS 18 Month training program in conjunction with HEART Education trust for a level-3 diploma. 100% Pass rate for certification. 95% Of massage candidates successfully completed heart Trust assessment to receive level-3 diplomas. ��������������������� ove

OUR GUESTS ��������������������� ove

CARIBBEAN DUSK 4,899 4,968 Services performed Retail Products Sold ��������������������� ove

STATES OF SLOW MASSAGE 25,224 16,035 Retail Products Sold Services performed ��������������������� ove ��������������������� ove

������������� GLOBAL WELLNESS DAY ��������������������� ove

������������������������������������������������������ ������������������������������������� �������������������������������������������������� ������������������������������������������ RESULTS Focused on Raindrop Dreams aromatherapy massage for ��������������������� ove

�� GLOBAL WELLNESS DAY SOCIAL MEDIA IMPRESSIONS WINNERS FACEBOOK INSTAGRAM SELECTED 80,000+ 4,600+ For a complimentary Raindrop Dreams likes likes massage. 2,500+ 130+ Winners posted about what they were grateful for in Comments Comments their lives. 4 POSTS �������� on Sandals and Beaches channels on Sandals and Beaches channels ��������������������� ove

��� ���������������������� RESULTS OF OUR CHANGES 15% 20% 14% increase in increase in increase in REVENUE PRODUCT SALES SERVICE SALES ��������������������� ove

������������������������������� WHAT WE ARE LEARNING ABOUT WELLNESS It is not a prescriptive process. Start Simple and grown programming The solutions have to make sense based upon observations of what for and be relevant to your business. the big investments. Leverage your Intention. Intention. Intention. partnerships. Wellness begins and ends with your Have faith. team members. The culture of your business has to support Wellness.

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