Launching Kanban Teams GOTO Cph. 2012 Jesper Boeg, Agile/Lean Coach, VP Trifork Agile Excellence jbo@trifork.com Twitter: J_Boeg
WHO AM I? 2
Agenda � Introduction � The Challenge � What Worked � What Failed � What Failed � Things to Consider � Common Problems � (Board Designs) � Q&A 3
What I Won’t Cover � Kanban’s Origins � Kanban principles � Scrum vs. Kanban 4
Trifork A/S � Agile Coaching and Training – Scrum, Kanban, XP…. � Software development: – Public, Mobile, Security and Finance – Public, Mobile, Security and Finance � Conferences – GOTO and QCon 5
Accredited Kanban Training 6
Agile Training � Kanban Kickstart – 1-2 day Kanban Training, Kickstart, Follow Up, Review � Scrum Kickstart � Scrum Kickstart – 1-2 day Scrum Training, Kickstart, Follow Up, Review � Organizational Health Checks – Govenance, Portfolio, Program, Project, Team, Technical 7
ONE MINUTE KANBAN REMINDER 8
Core Values � Start with what you do now � Agree to pursue incremental, evolutionary change � Initially, respect current processes, roles, � Initially, respect current processes, roles, responsibilities and job titles 9
Kanban Principles � Visualize the Work � Limit Work-in-Progress � Manage Flow � Make Process Policies Explicit � Make Process Policies Explicit � Improve Collaboratively (using models) 10
THE CHALLENGE 11
17 Teams, 3 Organizations 12
WITH VERY DIFFERENT REASONS FOR IMPLEMENTING KANBAN 13
Context Based Agile � Also outside the development context 14
Flexible Scheduling 15
Predictability 16
Suboptimization – http://blog.crisp.se/2008/09/08/mattiasskarin/1220882915232 17
Truck Factor 18
Organizational Resistance 19
Continuous Improvement 20
Structure/Maturity 21
Next Step - Agile 22
A Mix 23
Usual Strategy � Training � Coaching � More Coaching � Even More Coaching � Even More Coaching � Review and Assesment � Future Directions 24
Budget and Time Constraints � 1 ½ - 2 days per team (Roughly) 25
Strategy Used � Training � Kick Start � Off-site Coaching (Email, Skype etc.) � Review and Future Directions � Review and Future Directions 26
Training � 2 day Accredited Kanban Training for “Drivers/Champions/Change Agents” � 1 day Introduction for “participants” 27
Kickstart Content � Why? � Boards and States � WIP Limits � Metrics � Cadences � Cadences � Policies � Roles and Responsibilities � Card Content � (Classes of Service) � Commitments! 28
Off-Site Coaching � Problems, Successes, Clarification, Inspiration/Experiments 29
Before the Review � Perceived Benefit of Kanban (Positive, Neutral, Negative) � Metrics � Questions/Problems � Questions/Problems 30
At the Review (1/2 – 1 day) � Comparing the why’s? � System Design � Retrospective � Time Machine � Time Machine � Topics of the Day 31
WHAT WORKED? 32
Cut the Cord 33
A ”Driver” Really Helps 34
Collaborative System Design 35
Revolutionary and Evolutionary 36
Owning the Process 37
Value Perspective 38
Changing the Team Perspective 39
Physical Boards 40
Distributed Projects 41
Deeper Understanding of Agile 42
Perceived Effect 43
WHAT FAILED? 44
Ideas vs. Rules Why are we not allowed to estimate? 45
Management Focus � Last Minute Cancellations 46
USING AND UPDATING METRICS 47
Status? 48
Status? 49
Status? 50
Evolutionary? But we have nothing in Don’t worry. common Start with You are now Kanban and a Team! improve one step at a time step at a time 51
Off-Site Coaching 52
No Perceived Need � “A crisis is a terrible thing to waste. It should give people, institutions and politicians the necessary courage to implement change” implement change” – Patrick Anderson 53
THINGS TO CONSIDER 54
Predictability 55
Start Gathering Data � But don’t expect people to use them right away 56
Copy Cats 57
People Need Help � To stop focusing on mechanics 58
Change Management is Hard 59
COMMON PROBLEMS 60
Management Wants It � - But does not live it 61
Partly Visualized System 62
Standup Duration 63
Difference in Item Type/Size 64
BOARD DESIGNS 65
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QUESTIONS 76
How To Reach Me � Jesper Boeg – Mail: jbo@trifork.com – Mobile: +45 51 54 28 20 – Twitter: J_Boeg – Twitter: J_Boeg 77
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