the compelling alternative IT & Digital Update Matt Scott - Orbis Chief Information Officer October 2017
IT & Digital – Becoming the Vision Enable and Empower through Technology, Information and Collective Expertise One Service defined by our Digital DNA
Defined by our Digital DNA
Service Change Timeline Apr 2017 Jul 2017 – Mar 2018 Nov 2016 Apr 2016 Jul - Sep 2016 Nov – Mar 2016 Jul 2016 Jun 2017 Feb 2016 Oct 2016
Approach to Integration Service Structure Design (15/16) Team Structure Design (16/17 & 17/18) Service Evolution (19/20 – onward)
IT & Digital - A Mission Critical Service
Service Leadership Orbis CIO Matt Scott ESCC Head of SCC Head of Head of B&H Head of Head of Head of Strategy & Strategy & Projects & Strategy & Customer & Enterprise Engagement Engagement Innovation …. Engagement Partnerships Technology Dan Nicky Mark Lorraine Kris Scruby Andy Grogan Snowdon Wilkins Edridge Juniper
The Value Proposition + Enable Empower EXPERTISE RUN • • Strategy Safe processes • • Change Operational Delivery • • Architecture Compliance • Analysis • Projects GROW • Commercial • Project Delivery • TOOLS Service improvement • Devices • Business Apps TRANSFORM • Productivity software • Strategic Development • Analytics • Robotics
Resolving Service Provision 16,000 calls a month 5,881 users 5,000 users 9,828 users 120 sites 130 sites 260 sites Supporting 20,709 corporate users over 510 sites 6,000 Preventing 6,000m Cyber attacks a month 750 437 1,533 Servers 133 Projects underway
Trading and Partnerships Partners Customers Maintained Health Maintained Secondaries Primaries SCC Fire Town & Rescue Academies Councils LAs ESCC Brighton London LAs & Hove CC Boroughs Health D&Bs 3 rd D&Bs Sector
Equipping & Enabling Orbis Hygiene Factors: Phase 1 Hygiene Factors: Phase 2 Collaboration Platforms Pan-Partnership Credentials Shared Resources
Strategic Development Digital Innovation and Adoption Applications Portfolio Strategy High Availability Infrastructure Services Social Care & Health Integration Architecture
The Money
IT&D Revenue Budget 2017/18 2018/19 Notes: £000s £000s 18/19 figures Orbis Operating Budget 16,883 15,923 include Business Plan BHCC Operating Budget 3,757 3,498 Pressures & 20,640 1 9,420 Savings (as per MTFP) SCC MoBo Budget 12,513 12,531 Savings at Risk ESCC MoBo Budget 579 551 BHCC MoBo Budget 2,636 2,561 For illustration purposes 15,728 15,644 Inflation has been included at 1%
IT Spend as a % of Operating Expenditure 5 4.5 4 4.3 3.6 4.3 3.5 3 Percentage 2.5 2.1 1.9 1.9 2 1.7 1.6 1.6 1.5 1.5 1 0.5 0 ESCC ESCC SCC SCC BHCC BHCC Industry Industry 25th Industry 75th EMEA Cross 2016/17 2017/18 2016/17 2017/18 2016/17 2017/18 Average Percentile Percentile Industry Average IT spending as a percent of operating expense is a view of IT investment levels in terms of the role IT plays in overall business spending patterns. Typically, organisations with a greater level of IT investment relative to operating expense, view IT as a strategic enabler and this can improve business performance and productivity levels. The best estimate of total spending in the 12-month budget period for IT to support the enterprise. IT spending/budget can come from anywhere in the enterprise that incurs IT costs, and it is not limited to the IT organisation. It includes estimates by enterprises on decentralised IT spending and or 'shadow' IT.
IT FTEs as a % of Employees 5 4.5 156 135 4 4.3% 4.1% 131 126 3.5 226 3 211 3.6% 3.5% Percentage 3.1% 2.5 2.6% 2.5% 2 2.1% 1.5 1.9% 1.9% 1 0.5 0 ESCC ESCC SCC SCC BHCC BHCC Industry Industry Industry EMEA Cross 2016/17 2017/18 2016/17 2017/18 2016/17 2017/18 Average 25th 75th Industry Budget Budget Budget Budget Budget Budget Percentile Percentile Average 10,864 5,084 4,411 Employees Employees Employees
Challenge and Risk
Challenge and Risk Factors Tech Change ! Expectations & of Delivery
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