AUSkey Transition Update Tax Profession Digital Implementation Group Presented by Claire Miller Digital Business Lead, Digital Communications & Identity Services, ATO 14 November 2019 DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 1
AUSKEY TRANSITION UPDATE AUSkey Transition Status update 01 02 Exceptions Update 03 Machine to Machine Credential Update 04 Transition Ramp-up Status 05 Question and Answers DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 2
01 AUSKEY TRANSITION OVERVIEW DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 3
AUSKEY TRANSITION STATUS • myGovID app is available for Apple and Android smart devices via the Apple App and Google Play stores. • RAM is available to link your business and authorise representatives to act on behalf of your business. • myGovID together with RAM can now be used to access the: o ATO Business Portal o ATO Online Services for Agents o Available ATO Access Manager o Australian Business Register (ABR) Now o Unique Student Identifier organisational portal (Dep. of Employment, Skills, Small and Family Business) • Import AUSkey user functionality has been released in RAM that will streamline the process of importing existing AUSkey users to the new solution (this will only work for people with a validated IP2 myGovID, allowing to cleanse any inaccurate AUSkey records). • Support materials are available on the myGovID and RAM website. How-to-guides for checking your ABR and cleaning up your AUSkey data (key pre-requisites for AUSkey transitions) are also available . • Commencing November: Ramp-up engagement activities: o Interactive forums for key agents: 12 & 19 November 2019 o How-to guides and pre-recorded webinars available agents and clients. o Frequently asked questions updated on web-sites What’s • Commencing November: AUSkey relying agencies commence transition to production, enabling their clients to log-in Coming to their online services using myGovID and RAM. • From 2 December: Birth certificate can be used for myGovID • From 15 November: Release of RAM machine to machine credential into public beta. • From December: ATO to commence providing assistance to link businesses with non-individual associates in RAM. 4 DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP
DIGITAL IDENTITY (AUSKEY DECOMMISSIONING) TIMELINE 2018 2019 2020 July – Oct 2018 April 2019 May 2019 June 2019 Sep 2019 Oct 2019 Nov 2019 Dec 2019 March 2020 Future Private Beta IP1 option Change of Private Beta Public Beta Private & (Various) Public Beta for Public Beta for available for Name M2M myGovID Public Beta Business and Business Portal ABR agencies (myGovID) solution (Android) IP3 myGovID Tax Agents (2 December) (16 March) Public Beta IP1+ Private & Birth Private Beta Online Services Custom option for Public Beta Certificate Tax Agents for Agents Permissions ATO clients Online TFN (myGovID) (Phase 2) (24 October) March 2020 AUSkey DECOMMISSIONED (RAM) (16 March) application (2 December) Communication Manual Creation Additional Private Beta released: IP1, for RAM documents myGovID MyGov change desktop and Relationships e.g. VISA (Android) to two factor smartphone (Mid December) (myGovID) authentication (31 October) “Beta Status” Import AUSkey transitions to users (RAM) “Live Status” Public Beta Machine credential 14 November LEGEND COMPLETED IN PROGRESS Agency Technical onboarding for 28 agencies COMING 5 DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP
myGovID AND RAM TAKE-UP: AS AT 13 NOVEMBER 2019 myGovID was released in the Apple App Store on 8 June 2019 and Google Play Store on 4 October 2019 as a public beta. The table below provides an update on the number of myGovID downloads, linking of ABNs and Business Portal logins. myGovID Total to date: As at 13 November 2019 Total myGovID app downloads 167,357 - Apple App Store 146,982 - Google Play Store 20,375 Total myGovID Identities 100,252 - IP1 Established 23,801 - IP2 Established 76,451 RAM Total to date ABNs linked 72,428 Individuals linked to ABNs 39,494 - Principal authorities 32,041 - Authorisation administrators 4,286 - Authorised users 3,167 Business Portal and Online services for agents Business Total to date Portal & Online Services for Agents Log-ins with myGovID Over 200,000 DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 6
02 EXCEPTIONS UPDATE DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 7
AUSKEY TRANSITION CLIENT GROUP EXCEPTIONS 0 Focus of discussion As part of a review of AUSkey transition client groups, some ‘exceptions’ were identified, as listed below: Exception Use Case Solution Expected Date Individuals will be required to establish a Mid-March 1. Individuals who do not have the required documents to Basic Identity Strength 2020 verify their identity to a standard (IP2) identity strength.* (Additional identification required for ATO Examples: access ‘ATO Basic+’) • Offshore employees • Temporary work visa holders • Aboriginal or Torres Strait Islanders who currently use NAT 1589 to prove identity ATO will assist organisations/agencies to link From 2. Individual cannot link the business in RAM. their business in RAM December 2019 Examples: • Entities with non-individual associate/s listed in the Australian Business Register (ABR) • Government agency (no associate on the ABR) Individuals will need to contact the issuing N/A 3. Individuals with faulty or mismatched DVS documents. * authority and have their documents updated Example: • Individuals with different legal and common names (i.e. anglicised name) * These exceptions don’t apply If your organisation is using SBR enabled software DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 8
USER IDENTITY STRENGTH AND ACCESS IDENTITY STRENGTH EVIDENCE ACCESS Australian Passport, Used for ATO Business Driver’s Licence and/or Portal, Online Services STANDARD Medicare Card for Agents & ABR (IP2) Verified email Used by other agencies Verified email, plus Limited access for ATO ATO BASIC+ Certified copies of two Business Portal and PROOF OF current documents for Online Services for IDENTITY tax purposes, OR Agents (IP1 for ATO) Tax File Number (in this case contact the ATO for assistance) DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 9
EXCEPTION USE CASE 1: ATO BASIC+ IDENTITY STRENGTH REQUIREMENTS The Principal Authority or Authorisation Administrator will need to create an authorisation for an ATO Basic+ myGovID user in RAM. • Note: Standard identity strength (IP2) is required to be a Principal Authority or Authorisation Administrator. To access ATO online services , an ATO Basic+ user will need to: • if they have a TFN, call the ATO and answer some proof of record ownership questions. • i f they don’t have a TFN, provide certified copies of two current documents for tax purposes. One of these documents must be a primary document. • the specified identity documents must be certified as true copies of the originals. Primary Documents (To be confirmed) Secondary Documents (To be confirmed) • • Foreign birth certificate National photo identification card • • Foreign passport Foreign government identification • • Australian birth certificate Marriage certificate (if provided to verify change of • Australian passport name it won’t be classified as a second document) • D river’s licence – address must match the home address DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 10
EXCEPTION USE CASE 2: INDIVIDUAL CAN NOT LINK THE BUSINESS IN RAM • Businesses with non-individual associates (such as corporate trustees) or other entities that do not have an associate listed in the Australian Business Register (ABR) will require assistance from the ATO to link their business or agency in RAM. • Entities that don’t have an associate listed in the ABR may include: o Government agencies o Not for profits and Australian charities o Public schools o Deceased estates • The ATO will assist impacted businesses to link their entity in RAM. This process will be available from December 2019. More information will be available soon. DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 11
03 MACHINE TO MACHINE CREDENTIAL UPDATE DIGITAL IDENTITY: TAX PROFESSION DIGITAL IMPLEMENTATION GROUP 12
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