ISO 9001:2015 FOCUS ON PROCESS CONTROL WEBINAR
Mike Bendall Michael Ord Qualsys Director Key Account Manager
WEBINAR OBJECTIVES 1. Discussions around ISO 9001:2015, Process Control & Risk 2. Demonstrate how EQMS Issue Manager controls processes 3. Provoke discussion and reflection which may help in your organisation 4. Practical advice based on 25+ yrs experience 5. Opportunity for 1-to-1 advice
IMPORTANT NOTE / DISCLAIMER: This webinar discusses proposed changes to ISO 9001:2008 as detailed in the Committee Draft (CD). It does not contain the requirements themselves, these should be accessed through the standard itself. ISO 9001:2015 standard is still in the draft stages, and is subject to change. Informal guidance provided in good faith, with no warranties or guarantees. We would strongly advise you carry out further investigations – such as http://www.thecqi.org/Knowledge-Hub/ISO-9001-update/ISO-90012015-member-views/
AGENDA 1. 6. About Qualsys Special Offers 2. 7. Process Control & ISO Upcoming Webinars 9001:2015 3. Main Changes 4. Colin’s Toolkit 5. EQMS Issue Manager
QUALITY MANAGEMENT EXPERTS Compliance, document & quality management software Blue chip and major public sector clients Formed in 1995 Users in over 100 countries ISO SO 90 9001 01 Cer ertif ifie ied Ch Char artered d Quali Quality Ins nstit itute (CQI QI) ISO SO 27 2700 001 UK Dat atac acen entre
Process Control & ISO 9001:2015
POLLS
CONTROL PROCESSES & BUSINESS SUCCESS Identify & write down procedures less mistakes, more standardisation & lower risks Conforming to stated procedures can deliver sustained profitability, quality and growth The Spirit of Quality Management – its objectives are common business sense to us all.
BUT… Defining processes alone does not guarantee success Ho How w can we e be be sur ure tha that Steve in n pr prod oductio ion foll ollows the the Work ork Ins nstructio ion to o the the letter?
MAIN CHANGES Introduce an emphasis on risk isk-based thi hinking Increased focus on ach achieving val alue for the organisation and its customers Increase flexibility on the use of documentation More readily applicable by “service” type organizations Adoption of the ‘high level format ’ ISO SO 90 9001 01 as as a a Bus usiness Improvement Tool > > > >
MAIN CHANGES – THEMES Harmonisation of Structure Management Principles - Leadership Process Control Risk-based approach Performance evaluation ISO 9001:2015 as a Business Improvement Tool > >
5. LEADERSHIP
6. PLANNING
9. PERFORMANCE EVALUATION
EQMS Issues Manager Control processes to improve quality and minimise risks
EQMS GRC SUITE - MODULES Best Practice to meet ISO accreditation and regulatory requirements Cloud Hosted or Installed on your Servers 24/7 Access, on/offsite, iPhone & iPad Mobile app Automated workflows, revision cycles, approvals, keyword search etc Powerful security features
EQMS Issue Manager provides automation and collaboration that addresses business issues such as complaints, non-conformance, exceptions, deviations and loss-events. Control QMS & Business Processes Such as CAPA Process Workflow Automation KPIs & Reporting http://eqms.co.uk/Grc/Product/14/EQMS-Issue-Manager
ACTIONS, REMINDERS, NOTIFICATIONS From EQMS… EQMS To do List To-do List, Documents etc. on iPad To-do List, Documents etc. Auto-email notifications on iPhone & Android
Demonstration > >
SPECIAL OFFER Changes to ISO9001: 2015 Preparing you for the 2015 changes. 1 hour 1-to-1 Web-based Advice Session michael.ord@qualsys.co.uk
WEBINARS IN 2014 Engineering Change Management Process using Risk Reduction in the Packaging Sector EQMS Document Manager + Issues Manager Simplifying User Management in EQMS ISO 15189:2012 for Labs: 5 lessons for Quality Document Manager Managers Implementation and Roll-out of EQMS across Standardising Supply Chain Auditing in Global international business groups Sourcing and Procurement Managing Risk in Financial Services Contract Change Process using EQMS Best Practice advice on Permissions, Groups, Document Manager + Issues Manager Approval Paths and Workflows to save you time Quality Management Process Control for and increase engagement ISO9001 using EQMS Job Tracker
THANK YOU FOR ATTENDING Furt Further Hel Help & & Su Supp pport +44 114 2823338 michael.ord@qualsys.co.uk Compliance.eqms.co.uk Coming Soon: New Help & Knowledge Base Customised Demonstrations Download iEQMS Auditor App
ABOUT CPA ASSOCIATES Established Management Systems expertise Quality, Environmental, Health & Safety and Information Security Training, Consultancy and auditing services Practical, no nonsense approach IRCA Registered Lead Auditor Covers a wide range of business sectors
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