Is there an “i” in TEAM? Centralizing Advising at a Decentralized Institution
The Line Up Katrina Higgins Susie Mitton Shannon Associate Dean of Students and Director of Advising, Director of Residence Life, University of Connecticut Hampshire College
The Line Up Attendees will: 1. Leave with practical tools and tips for centralizing part or all of their advising program 2. Identify opportunities to set the groundwork for centralization by utilizing already existing partnerships and resources 3. Develop a list of opportunities for and obstacles to centralizing advising 4. Understand the value of assessment 5. Receive resources to help them begin the centralization process at their own institutions
What’s in Your Gym Bag? UC ONN ’ S A DVISING S TRUCTURE
Team Huddle
J OHN K OTTER ’ S C HANGE M ANAGEMENT M ODEL CREATE A SENSE OF URGENCY BUILD A GUIDING COALITION CREATE A VISION COMMUNICATE THE VISION EMPOWER OTHERS TO IMPLEMENT THE VISION GENERATE SHORT TERM WINS CONSOLIDATE AND BUILD UPON THE IMPROVEMENTS INSTITUTIONALIZE NEW APPROACHES
Tapping Your Team Mates & Using Your Equipment • Human resources • Structural resources • Technological resources
Creating Your Play Book Group Discussion: How do you measure student success at your institution?
Creating Your Play Book Assessment • What is it? • Why do we need it? • Where do we start? • What are we measuring? • Identifying assessment partners • Identifying assessment instruments • To paraphrase Springfield resident Homer Simpson: “(Surveys): the cause of, and solution to, all of life’s problems”
The Big Dance
Air Balls • Mistakes Made • Opportunities Lost • Lessons Learned
Double Team Alone or in small groups, consider some or all of the following: • What are the opportunities for successfully centralizing advising on your campus? • What are some barriers? • Discuss 2 or 3 processes or systems that you can begin to centralize at your institution • Create a list of key partners and possible collaborative opportunities which can help you centralize all or some of your processes. Who will be supportive? Who might be resistant? Assessment: • How will you use assessment to measure quality advising on your campus? • What will be your first steps in implementing an assessment plan? Programming: • Who is your target audience? • What types of advising programming are best suited to your campus or institution? • What types of training and professional development would you provide?
Post Game Review • What are your main take- aways from today’s presentation? • What are your next steps? • What will you do: next week? next month? next semester? next year?
Back in the Locker Room • Reflections? • Questions? • Comments?
THANK YOU…THANK YOU… Susie Mitton Shannon Katrina Higgins Associate Dean of Students and University Director of Advising Director of Residence Life University of Connecticut Hampshire College katrina.higgins@uconn.edu sshannon@hampshire.edu 860-486-2681 413-559-5849 www.uconn.edu www.hampshire.edu
ARTICLES AND RESOURCES Change Management Theory John Kotter, Leading Change: Why Transformation Efforts Fail , Harvard Business Review, March/April 1995 (https://www.gsbcolorado.org/uploads/general/PreSessionReadingLeadingChange-John_Kotter.pdf) Jeffrey, McClellan, Bringing about change when you are not in charge: the Importance of informal change (https://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Leading-Change.aspx) Management/Supervision/Leadership Susan Campbell, Advancing Academic Advising Through Leadership (http://www.nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/Advancing-Academic- Advising-Through-Leadership.aspx) W. Kohle Paul, K. Courtney Smith, Brendan J. Dochney, Advising as Servant Leadership: Investigating the Relationship (http://www.nacadajournal.org/doi/pdf/10.12930/0271-9517-32.1.53?code=naaa-site)
ARTICLES AND RESOURCES Assessment Rich Robbins and Kathy Zarges, Assessment of Academic Advising: A Summary of the Process (http://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Assessment-of-academic- advising.aspx) S. Jon Steingass and Seth Sykes, Centralizing Advising to Improve Student Outcomes (https://www.aacu.org/publications-research/periodicals/centralizing-advising-improve- student-outcomes) Lynn Freeman, Establishing Effective Advising Practices to Influence Student Learning and Success (https://www.aacu.org/publications-research/periodicals/establishing-effective- advising-practices-influence-student) NACADA Clearinghouse Assessment Index: http://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Assessment-Index.aspx
ARTICLES AND RESOURCES Miscellaneous Celest Pardee, Organizational Models for Advising (http://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Organizational-Models- for-Advising.aspx) Eric Kollar, Before Creating a Centralized Advising Office at the College Level (http://www.nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/Before- Creating-a-Centralized-Advising-Office-at-the-College-Level.aspx)
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