Introductions/Updates Richard Hancock Director of Children’s Services
Tameside’s Early Help Offer December 2019 Lorraine Hopkins – Head of Service
THE EARLY HELP ACCESS POINT Early Help Access Point was launched in March 2019, it has been developed alongside the MASH – HELP & HARM model. The EH Access Point serves to improve the sharing of information between agencies and enhance decision making around Early Intervention, by providing practical, advice and guidance and sign posting to the right service and is integral to the increased use of voluntary services meeting families needs.
Total Contact recorded on ICS ( These are children loaded onto the system not families) Q1 Q2 2530 2279 10% Decrease in all contacts received by the MASH and EHAP In addition the EHAP (FIS Team) dealt with advice and guidance contacts recorded on Synergy total Q1 and Q2 - 1714
CSC- Early Help Referrals A 33.5 % reduction in referrals into the Mash and a 46.1% increase into the Early Help Access Point from March to Nov Suggesting the new multi agency initiatives (TAS/EHA) are now having an impact and families are being better supported by other agencies and universal services.
Multiagency Request for Service (MARS) - Received by EHAP OCT 2019 (Families)
What needs to What’s not going well What’s going well happen next? MARS Scoring Tool is Increase in requests from • Increase in EHAs prior partners for Early not consistently to referrals to EHAP – Intervention support. • Wider Early Help offer applied correctly, Full Team recruited and in to be considered for leading to referrals place that is working well families prior to EH going to wrong together. panel such as voluntary sector. inbox. Feedback from partners is Targeted threshold positive about the info and Risks around support for support. professionals to sustainability due to Healthy respectful challenge improve scoring funding being and communication system within the between EHAP and MASH temporary for posts MARS which manages risk Increase in EH referrals within the EH model. appropriately. at the earliest Still receiving opportunity EH SW aligned to the EHAP. requests for EH EHA advisers to be a Building Business Case to pathway from EHAP support without a develop stronger EH offer. when there is no EHA EHA. in place at point of Risks around capacity referral due to increase of requests for services.
Early Help Assessments Consistent increase in EHA across partnerships each quarter Q2 is being collated and analysed
What needs to happen What’s going well What’s not going well next? More EHA held by schools. The EH module hasn’t been Implementation of Audit Tools. EHA advisers are finalised and is set to roll EHA advice and ‘drop ins’. neighbourhood based out in 2020 – delay. The EHA Advisors and TSP will EHA are currently analysing the Not all partners have continue to roll out a full data on schools and developing received SOS training. training programme with SOS a framework so we can target To continue the promotion of Not all schools/partners school more accurately with the EHA through TAS and support, in line with TAS and QA engage well with EHA Panel. processes. process. To roll out the EH module New EHA training has been Returns re EHA not received across the neighbourhoods for delivered for agencies with 4 from all agencies – Health the EHA to be accessible. sessions held with over 78 and not all schools. Complete audits. professionals attending so far Promotion of the Graded Care Quality of some EHAs EHA closures are more robust Profile within EH services. with evaluations and closure 17% of Q1 Audits of EHAs Health and all schools to records. was rated as inadequate. complete returns on EHA. EHA document finalised and signed off. Consistent auditing system in place with EHAA.
Feedback from EHA Training Delivered “I am more confident about usage of EHA and looking forward to the document”. H Gregory. “The training met all objectives. I now have a much clearer understanding of the EHA procedures & feel more confident to start the EH process”. L. Plant. “Met the stated objectives very well, lots of discussions, questions answered and information given”. D. Pickles. “More confident in completing EHA and not try to rush to complete. Will take a calmer approach”. R. Cooper. “I now understand how SOS works within the EHA and MARS, given me more clarity”. C. Hadfield “A great day, thanks for making it easy to follow and understand”. C Cooper.
Early Help Panel – Referrals & Outcomes 2018/2019 TOTALS Health Other / NC 3% 3% CSC TFT EHA / School 3% 33% 11% Action Togther 4% YOT 3% Youth Engagement 5% ISCAN Inspire 4% 24% HomeStart 7% The families discussed at the EH Panel are allocated to partner agencies with TFT and Inspire taking the majority of the families. Only 3% of the cases were allocated/stepped back up to CSC.
What needs to happen What’s going well What’s not going well next? • 1,163 referrals discussed at A Panel Practice EH panel. A 6% increase in standards have now 19% reduction in referrals been agreed through referrals being into Early Help Panel from consultation and all received with no Early Quarter 1 to Quarter 2 2019 partners are in the Help (school Regular attendance and process of signing up to commitment from partners. holidays?) it. Increased co-ordination of The understanding of A panel review request services between agencies, thresholds – MARS not leading to improved services form has been scored correctly for children and families. implemented and will Agencies are currently Increase in confidence in aim to streamline the partner agencies to deliver cases coming back for working to different the Early Help offer. review. standards of closure Partners / Ofsted feedback Build on and strengthen and non-engagement very positive and find panels current practice policies. very pro-active and drawing all stakeholder professional. agencies working together as a team
Troubled Families (TF) Progress The current programme currently pays local authorities for results against six headline outcomes: 1. Crime and Anti-Social Behaviour 2. School Attendance 3. Children who need help 4. Debt/Worklessness 5. Domestic Violence/Violence 6. Mental/Physical Health Tameside is about to meet its commitment to “successfully close” 2088 families. (Target number for Local Authority). Total Families Successful closures attached at present at present 2688 2043
What needs to happen What’s going well What’s not going well next? • Confirmation of another year of Data from commissioned Consideration to what we funding. services. commission subject to Working within Sustainability due to short term funding decision. Neighbourhoods. funding. Keep a focus on the At the start of the 19/20 year, the Issues around access to data current programme – our eligibility criteria changed. This which is needed to prove increased the number of eligible work now, helps us make claims and justify the families and allowed us to investment Tameside receives. the case for later with reassess historical work to Example - reluctance of DWP to GMCA. include previously excluded share data which evidences a We need to finish in the cases in our success figures. move to sustained employment. strongest possible We have identified a list of over Access to Health which could position. 1000 additional cases which may give a better picture of our qualify as TF. This has divided families’ needs and progress Continue to work on between five members of staff (especially considering that transformation – any for manual checking and mental health needs constitute future programme will the 2 nd greatest need in appears to be yielding build on the current one. significant results. Tameside’s cases); Publicising the It is expected that we will All the family details in each programme and giving evidence that Tameside has case still have to be recorded reached, if not exceeded, its weight to its for the NIS and from that all the target of 2088 successfully datasets have to be checked to requirements internally closed families. update the other reports. and between partner organisations to encourage cooperation
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