ONE Mission ONE Voice ONE Organization Integrated Option
UNITY The profession needs unity now to defend the PE license, exactly like it did at the founding to enact PE licensure in all states. If PE licensure is eroded in just one state, even the smallest state, the tide could turn in every state. https://www.nspe.org/resources/issues-and-advocacy/action- issues/threats-professional-licensure
Primary Business Objectives Value to Members • Add value to member at the local, state, and national levels • Increase communications qualitatively (more over all offerings) and quantitatively (more frequent) • End confusion of pricing and processes • Provide the best experience technology and customer service can offer
Primary Business Objectives Value to State Societies • Lessen administrative tasks • Reduce cost of state society operations • Lower risks • Improve efficiencies • Benefit from economy of scale • Allow state staff to focus on creating value for the member
Primary Business Objectives Value to NSPE • Provide similar good customer experience across all states • Improve efficiencies • Produce better outcomes • Ease of portability of membership between state societies • Grow membership and increase member retention • Stronger branding
Integrated ONE Mission, ONE Voice, ONE Organization • NSPE as a whole will be more effective, • We unify and focus NSPE on the challenges that the profession faces. • We end the fragmentation and confusion created by state only membership, • We heal past operational issues and decisions and recommit to the unity of NSPE as designed in the mission in 1934 and moving the organization forward, and • We stand together and face obstacles as a single force,
Integrated ONE Mission, ONE Voice, ONE Organization Membership = $299 in every state • States provided distribution based on their capacity for providing services • NSPE fills in the gaps with additional services and provides economy of scale in large efforts such as billing, data management, and website management. • States take on responsibilities based on the tier assigned, higher tiers have more responsibilities – and receive more revenue.
Impact in New York
Impact in New York Current Membership dues for NY is $373 of which the split is NYSSPE $219 and NSPE $154 Of the NYSSPE $219 piece - $25 per member currently goes to the chapters. Capacity/NSPE Service Package State Distribution National Distribution Lower /Full Service $60 $239 $110 $189 Moderate / Premium $160 $139 Moderate – high /Standard $210 $89 High/Basic
Impact in New York NYSSPE was placed in the High capacity tier. Member Impact Current member dues total $373 (NYSSPE receives $219) Members dues will be decrease $74. And still receive the same value. Society Impact As part of the integrated model NYSSPE would receive $9 less per member, chapters will continue to receive $25 per member. HOWEVER we believe membership numbers can be increased at this lower price and look forward to encouraging former members to rejoin.
Impact in New York Year Total members Student members Life members Total paying end members (not including life or As of Sept. 2017 student) June 1669 205 295 1,169 1625 182 291 1152 2017 June 1,868 302 341 1,225 2016 June 1,986 393 380 1,212 2015 June 1,896 166 412 1,318 2012
National Value
National Value Customer Service: NSPE staff are currently providing billing and customer service for 42 states. Access: We are improving access to data for state leaders and staff, including a project so local staff has all the necessary information at hand to serve members, answer their questions and help do things like update contact data, take payment over the phone, and help reset passwords. Economy of scale: National has economy of scale for high level technology, design, printing, mailing, branding, and national level advocacy. Content: NSPE is able to curate information across the states and provide trends analysis and information to members. Provide educational opportunities across the nation.
Advocacy These activities already exist on some level. Not much change here.
Branding & Communications These activities already exist on some level. Not much change for NY here.
If we elect to adopt the new dues structure, as some point in the future, we will need to decide if we change our existing branding such as our website address and email accounts to match the National formats.
Content, Programs, Products, Services
Well. 11 anyway for NY Don’t know what this is. Already exists, no change We already do our own No change to these. These activities already are ongoing.
They already do our billing so this is a no-cost or savings activity. The NSPE database already exists but we maintain our own email database. Membership Services State specific member recruitment using the NYS list of PEs is prohibited by State Ed. We can only send informational materials regarding events or changes of laws, etc.
Membership Services Something we may want to take advantage of in the future.
Day 2 -60 INTEGRATED STATES PROCESS Communities Engagement TOUCH POINTS FIRST YEAR Join Join Online/Phone via mail Day Day 1 3 Entered in Entered in • • Database Database Traditional “Retention” Welcome Email Welcome Email • • Receipt Email Receipt Email • • Month Month Month Month Month Month Month Month Month Month Month Month Month Month Month 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Monthly Exit Bi-Monthly touches: Paper Call NSPE benefits Daily begin week following entry • Email Email survey PE magazine PE *expire invoice email from Daily Designs invoice invoice *only printed piece we send regularly last issue • e-mail PE Scope or PE NSPE • Notice from Update staff states Occasional partner marketing pieces Seasonal touches: Not standardized: Quarterly (Opt In): Pearl New Year Holiday greeting * Welcome from state • • • Interest Group Newsletters UPS Announcement of new 15 free * State newsletters • • • • Bank of America CC Birthday greeting • • Anniversary greeting •
General Administration & Governance Not sure I agree with this one. All the other activities exist already.
Transition & Timeline October 27, 2017 Request for Tier Placement Discussion Deadline In order for all requests to be processed, and all states to have the information needed for a decision by December 31, please submit any outstanding requests for a tier placement review to Kim Granados (kgranados@nspe.org) by October 27, 2017 October 31, 2017 State historical Data Input Deadline States to provide information via online State Historical Admin Information Form Draft of messages to members will be sent to state and national leaders for review. December 15, 2017 December 31, 2017 Notice to National on Affiliation Election If your state plans to integrate, please send an email (from the executive director, state president, or state House of Delegates representative) to Nancy Oswald (noswald@nspe.org). March 2018 Series of segmented informational messages to members based on dues increase/decrease and state value messages begin. April 2018 First invoices under new system created for members expiring on July 1, 2018 • As each existing member’s renewal date approaches, national will bill and market renewal (at $299) for a unified membership that includes both national and state society membership; • National will begin distribute the state portion of the dues collected to the state society based on the new splits for members billed after this point; July 1, 2018 All new memberships in state societies that elect the integrated form of affiliation will be under the new model
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