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Innovation as a Necessity An Introduction to TrunkMinder Service Delivery Open Innovation Event 11th October, 2012 Northumbrian Water Group undoubtedly takes its performance seriously NW does so not just as regards OFWAT


  1. Innovation as a Necessity An Introduction to TrunkMinder “Service Delivery” Open Innovation Event 11th October, 2012

  2. • Northumbrian Water Group undoubtedly takes its performance seriously • NW does so • not just as regards OFWAT • but as part of its broader community pursuing best practice internally and externally

  3. • It is also important to acknowledge the “headaches” of operating a water system simply on a day to day basis • the bursts • the OFWAT queries and consultations • the local press and radio asking for comments when things have gone awry • But a broader picture that will potentially transform the operation of utilities in the UK and with innovation at its core

  4. • The audience is already familiar with how the water sector currently works • OFWAT has itself acknowledged the current CapEx bias • Detailed OFWAT targets have also undoubtedly dominated much of utility activity to date • and all against a background, until recently, of economic growth and debt-financed capital structuring

  5. • But the context is changing and potentially significantly • Whilst important in the long-term the change is not just about smart network management and data-led automisation which is some way down the road • Instead the change is more immediate • TotEx in place of CapEx • broader outcomes in place of detailed outputs • outperformers keeping the benefits • Unfortunately this is against a backdrop of economic frailty not just in the short term but at least the medium term too

  6. • The current backdrop is also one • where OFWAT has been criticised earlier in the year over leakage, criticism that is likely to get passed on to you in the course of the AMP6 process • where those who hope to respond simply with a “well we’ll replace all the pipes then” are likely to get pretty short shrift

  7. • As ever, the key issue will be the financials • but not in a “spend to improve infrastructure” kind of way that has applied before • instead in a “you’ve got to do more with less…you’ve got to be smarter” kind of way

  8. Option 1 – Business as Usual • As a result, water utilities have a choice • They can carry on as they are, continuing with • current pain points • having only limited knowledge of what is going on on their trunk main network • paying compensation for bursts and having their brand undermined • having employees and contractors out in the roads running manual inspections and repairing and replacing cheap kit with all the health and safety risks that go with that • with making the same old submissions to OFWAT, and have them rejected as not reflecting the new realities

  9. Trunk Main Option 1 – Business As Usual

  10. Option 2 – Outperforming • Or utilities can position themselves for the future as outperformers • working on credible regulatory plans that reflect the diminishing scope for CapEx • lessening the disruption and costs of bursts by repairing leaks before they become bursts • applying automation to know real time what is happening on their critical mains • having a single supplier providing four points of critical information rather than four suppliers each providing one each • using resilient technology • to reduce health and safety exposure • that allows reports and data to be gathered and viewed not in a Day-Glo jacket in the middle of the road but when • it is needed • before customers know about it • from wherever the utility operator happens to be

  11. Trunk Main Option 2 - Permanent Monitoring

  12. TrunkMinder • Because that is what Syrinix’s TrunkMinder provides • 150 being deployed across London • Providing real time information • Allowing leaks to be located on trunk mains within 1 metre and repaired before bursts occur • Automatically monitoring utility strategic networks every second of every day • Guarding critical pipes with a web-based configurable interface • Guarding critical brands • With a sub-3 year payback

  13. • Whilst swimming in a river, the overall direction can seem unclear • But viewed from above, the direction in which the UK water sector is heading, with AMP6 preparations well underway, is very clear indeed and that is • towards spending less to do more • towards acting on an informed basis • towards innovation at the core of your activities • Syrinix’s aim with TrunkMinder is to work very much with water utilities as they adapt to those trends and continue as the leading company that they are

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