“ Keys to Creatin ing a Robust PMO ” ing & Sustain inin A Complimentary Webinar From healthsystemCIO.com Your Line Will Be Silent Until Our Event Begins at 12:00 ET Thank You! Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Housekeeping • Moderator – Anthony Guerra, editor-in-chief, healthsystemCIO.com • Ask A Question • We will be holding a Q&A session after the formal presentations. • You may submit your questions at any time by clicking on the QA panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as “All Panelists.” • Download the Deck • Go to Download today's deck at: http://healthsystemcio.com/presentation/pmo-webinar.pdf • Shortened URL at bottom of all slides • View the Archive • You will receive an email when our archive recording is ready. • Separate registration is required. Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Agenda — Approximately 40 Minutes • 25-30 minutes: Chuck Podesta, CIO, UC Irvine Health • 10-15 minutes: Q&A w/Chuck Podesta Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
“ Keys to Creating & Sustaining a Robust MO ” PMO Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Three Types of PMOs • Enterprise-wide • IT only • Single large initiative (EHR implementation) 50% of PMOs fail within the first year G artner 2014 Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Reasons PMOs Fail • Too rigid - overemphasis on process, compliance and standardization • Becomes the PMO police • Organization begins with enterprise PMO model • Lack of executive stakeholder commitment • Cookie Cutter PMO leadership • Accountability, authority and responsibility not clear • Too tactical, not strategic • Poor PMs • Not using metrics or resistance by staff to time reporting • Goes big bang with implementation Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Sample PMO Maturity Model Note: Most PMOs fail to get passed level 3 Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
PMO Components Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Successful PMOs Will…. • Centralize and manage the Application Portfolio strategy • Implement an unbiased prioritization scoring mechanism • Provide coordinated oversight of all IT Projects • Facilitate the prioritization of all IT Projects • Ensure PMs are trained and certified (PMP) • Create and maintain all policies and standards related to PMO governance • Create successful repeatable processes • Manage IT resource allocation to all projects • Create and manage project budgets • Track and communicate benefits Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Implementing the PMO – Year 1 Level 3 Assessment/Initiation • Maturity model assessment (Current state) • Current project assessment (High value projects) • Strategy and mission statement (Charter) • Current governance process (Project initiation process) • Develop business case (Executive buy in) Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Implementing the PMO – Year 1 Level 3 Planning/Execution • Conduct planning workshop (Create the implementation plan) • Pick and implement the application portfolio management tool (Metrics) • Create PMO manual (Operating model for PMO includes governance, intake, user training, and prioritization scoring) • Centralize PMs under PMO manager (Organization structure) • Centralize high value projects under PMO (Use APM tool) • Implement time reporting (Use APM tool) • Implement capacity planning model (Resource forecasting) • Implement self service reporting (Project and benefit tracking) Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
What Does Success Look Like? • Driving more projects to completion without increasing resources • Projects completed in drastically shorter time frames • Impact is clearly felt at all levels of the organization • Executives understand the value • IT staff have accepted time reporting and understand value • You begin implementing Level 4 project risk tools • Organization understands IT capacity Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Q&A Click on the Q&A panel located in the lower right corner of your screen, type in your questions in the text field and hit send. Please keep the send to default as “All Panelists.” Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
Thank You! • Thanks to our featured speaker: Chuck Podesta! • You will receive an email when our archive recording is ready. (Separate registration is required) • CHIME CHCIO Credits – Attending our Webinars = 1 CEU • Questions/Comments – Anthony Guerra aguerra@healthsystemCIO.com Go to www.healthsystemCIO.com/webinars to view our upcoming schedule and see the last 12 months of archived events. Slide Deck: http://goo.gl/9Lcz70 Webex Support 1-866-229-3239 Event #662 327 629
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